Homebase - Derby Kingsway Opiniones 

205
TrustScore: 4.5 sobre 5

4,7

Kingsway, Derby, DE22 3FA Derby, Derbyshire, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The ordering process is fine, hassle free but the some members of staff at the Kingsway store certainly need to remember they actually have customers to serve rather than carry on conversations with f... Ver más

Valorada con 5 estrellas sobre 5

Ordered my Keter outdoor storage unit online. Process was easy, quick and efficient. Picked up unit at Derby Kingsway store click and collect. Was served quickly by efficient and friendly staff, one o... Ver más

Valorada con 5 estrellas sobre 5

We were served by Ryan who mixed some paint for us, he helped us choose what type of paint and also checked we had all tools etc that we needed. He was very knowledgeable and friendly. At the til... Ver más

Valorada con 3 estrellas sobre 5

I do wish that Homebase would ensure their stock levels are accurately recorded and shown when placing click & collect orders. When I order 3 tins of paint I really would like to pick up 3 tins so I c... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Derby Kingsway

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Kingsway, Derby, DE22 3FA, Derby, Derbyshire, Reino Unido

  • 0345 640 7042

4,7

Excelente

TrustScore: 4.5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 52% de las opiniones negativas

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4,7

Todas las opiniones

(205)

805 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Knowledgeable Lucy

Went in for paint I could only find one tin (needed 2) Lucy came to fine another one. Lucy was very helpful helping me choose the paint and her advice was very helpful. Gold star for Lucy Thank You.

3 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

The wrong paint was given to my son

The wrong paint was given to my son

30 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Derby Kingsway

Respuesta de Homebase - Derby Kingsway

Hi Judith,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

We went to buy some edgeing stones and…

We went to buy some edgeing stones and Josh advised us we could have them delivered due to the amount we were having he took us to the desk where Rachel A, helped us get these sorted it took some time due to the amount Josh jumped on the till to relieve the cue.Rachel sorted out all the deliverary also booked in all the stickers individually Rachel and Josh were both extremely helpful and gave great customer satisfaction,they are both a credit to the Company Thank you both from Alan&Viv

27 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service lovely helpful…

Excellent service lovely helpful friendly staff especially Stephen he helped with such a kind respectful attulitude and nothing was too much trouble from the lady at the checkout to Stephen collecting my order and my extra request from the aggregates outside

28 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Summer ready with Homebase Kingsway

Getting ready for summer in the garden and decided to visit Homebase at Kingsway, Derby. Staff were very helpful and polite. Big shout out to Ryan, who went above and beyond to assist us with garden furniture. He even helped bring it out to the car and load it into the boot. Really positive experience! Thank you Homebase Kingsway!

25 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Shopping at Homebase was easy

Shopping at Homebase was easy. The staff in store were very helpful. I am happy with the items I ordered but the deliveries by Yodel were very taxing. I was very clear on my availability but they just ignored that. It took several emails to Arvind at Homebase Customer Service to get the items delivered to me. Arvind was excellent and got the job done. I am sorry Homebase but it is for this reason I will have second thoughts about shopping with you again. I need the items I've purchased delivered to me without any hassle. Chris Jordan.

21 de mayo de 2024
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from Stephen who went out of his way to fetch the items I needed and explain how to fit them together. And he arranged for Ryan to take then to the car for me. Thank you Homebase!

22 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super friendly, efficient & helpful

The staff at the Click &Collect counter was super friendly & efficient. The warehouse staff was just as friendly & helpful, bringing my items to me on a trolley & helping me to my car. I was in & out of the store in less than 5 minutes.

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

OAP club

I am a member of the OAP club and very king young gentlemen carried my soil to my mobility scooter because I was unable to!!! But then he ran off with my scooter😡😡This was an amazing experience !!!

2 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely helpful lady on customer…

Extremely helpful lady on customer service who sorted the order i had placed on line..a very helpful lady also with I think Australian accent took the compost to my car with me as I had my 2 year grandson with me and obviously knew that it would be a lot easier. She was a star even helped put them in my car with me and grandson. Also some useful advice about growing the plants I intended to grow. I can honestly say my experience today was a very helpful polite and caring one and hope the ladies concerned have my feelings relayed to them. Thank you.

3 de mayo de 2024
Opinión espontánea

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