Homebase - Fareham Opiniones 

142
TrustScore: 4.5 sobre 5

4,7

Collingwood Retail Park, Newgate Lane, PO14 1AN Fareham, Hampshire, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The delivery went well, once the driver found the correct address, by telephoning me for directions. The YouTube video stated 45 mins. to complete - absolute rubbish! It took five hours, 2 people... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Website much improved, smoother and works better and faster than some of Homebase's major competitors. Also impressed by wealth of information about products and user-friendly checking of stock at m... Ver más

Valorada con 5 estrellas sobre 5

Faith was exceptionally caring during our kitchen design. Ensuring she met my financial needs whilst delivering a design that exceeded my expectations. She had some brilliant ideas and insight which h... Ver más

Valorada con 5 estrellas sobre 5

We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the de... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Collingwood Retail Park, Newgate Lane, PO14 1AN, Fareham, Hampshire, Reino Unido

  • 0345 640 7547

4,7

Excelente

TrustScore: 4.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 46% de las opiniones negativas

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4,7

Todas las opiniones

(142)

747 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing, professionals and end product

We decided to go to Homebase to enquire about a brand new bathroom and glad that we did. From start to completion the expertise and professionalism has been second to none. Thank you to Faith - the designer, product guider and organiser; Mike and his amazing team - the builders, tilers, floor layer and tidy uppers. Amazing and would strongly recommend them all. We have a beautiful, amazing bathroom.

25 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Went to buy a CO2 alarm

Went to buy a CO2 alarm. Only one on the shelf which
was an empty box and said on box "Please speak to a Team Member to purchase this product". Could not find anyone so went to checkout. Person there said that she had to go out the back to find it. Took ages and then she came back with wrong one and had to look for it again. Eventually found it , put it through till and came up with £27 but the shelf said £22. After another delay i was told that the shelf price was wrong but they would sell it to me for £22. Not a very rewarding experience. very inefficient system to find product , not enough staff, and too much delay for which did not even get an apology. Will think twice before going back.

26 de enero de 2024
Opinión espontánea
Logotipo de Homebase - Fareham

Respuesta de Homebase - Fareham

Hi Steve,

Thank you for your review, we're sorry that your time in store was not to the high levels that we hold ourselves to here at Homebase. We have passed your feedback on to the Store Manager for improvement!

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Helpful, knowledgeable staff

Claire was really helpful, guided me to the right products for my painting job. Also helpful tips getting the paint job done properly; I feel inspired and can't wait to start. Friendly and professional. I'll be back here instead of B and Q. Thanks Claire

17 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

inept pickers.

Wrong items picked twice. Will have to return.

7 de enero de 2024
Opinión espontánea
Logotipo de Homebase - Fareham

Respuesta de Homebase - Fareham

Hi Rob​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website, great follow up e mail and text and easy to collect x x

27 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Fareham

Respuesta de Homebase - Fareham

Hi,

Thanks for the great feedback, we hope to see you shopping with us again soon! 😊 

Team Homebase

Valorada con 5 estrellas sobre 5

Ordered on line to pick up next day

Ordered on line to pick up next day. Fantastic service and cheaper then before Christmas. Staff are very friendly too.

27 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Fareham

Respuesta de Homebase - Fareham

Hi Tracy​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

An absolute pleasure visiting the…

An absolute pleasure visiting the Fareham store last week.
Gemma was amazing, providing me dedicated, 1 on 1 help. She's such a warm character and a real pleasure to deal with.
I was also helped by Claire and Mike W who were also great, treating me with kindness, patience and respect and being very helpful.
A great team of which the company should be proud from my experience!

14 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Fareham

Respuesta de Homebase - Fareham

Hi Phil​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Found what I wanted online

Found what I wanted online, did click and collect and served by friendly staff.

11 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Fareham

Respuesta de Homebase - Fareham

Hi Neil​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 4 estrellas sobre 5

Sting in the tail?

Ordering was easy enough, collection too, but no sign of the 4x Nectar points I was promised, in fact, no indication at all that even the normal nectar points have been awarded.

26 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Great service.

Easy to reserve and pay for item online. Item was ready for collection very quickly. Product works well and is good value for money

3 de diciembre de 2023
Logotipo de Homebase - Fareham

Respuesta de Homebase - Fareham

Hi Beverley​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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