Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Ver más
La empresa ha respondido
Great Eastern Square, Station Approach, IP11 7DY Felixstowe, Suffolk, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Ver más
La empresa ha respondido
Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and h... Ver más
Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help in... Ver más
Although item I wanted was on display I could not find where it was stocked so as to make a purchase. To cut a long story short I co-opted Maya’s help which she gave willingly. She went over and abo... Ver más
Escrito por la empresa
Escrito por la empresa

Great Eastern Square, Station Approach, IP11 7DY, Felixstowe, Suffolk, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 49% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I bought a storage unit from Homebase 2 years ago for my parents and it was still under guarantee but one of the components was faulty and had stopped working.
I couldn't have asked for better service.
The manager was so helpful and the staff went above and beyond to be able to source the part for me. My parents are very happy and Homebase provided an excellent service even after the purchase.
Perfect - in and out in a few minutes. Stuart had prepared my order and it was so easy to collect. Shame about the rain though. Thank you.
Ryan was very helpful and mixed the correct colour of paint.
Thank you
Extremely helpful staff. Both Ryan who served me and Paul who helped to load my stuff into my car. I purchased compost.
A super store, with helpful staff, Luke on the till was very friendly. 5 stars indeed
This is based on the Felixstowe store. The store felt spacious and the lighting was comfortable. Items were well-presented and I found what I was looking for. The items were reasonably priced. Luke - at the checkout - greeted us as we entered and was pleasant when I purchased the items. Good service is very important to me and it was a positive overall experience.
Cracked Lid, and one of the boxes was the wrong size. Costing me two trips to and from.

Respuesta de Homebase - Felixstowe
I regularly visit this store and Luke is always ready at the till with a smile.
Tim went above & beyond for us, can’t thank him enough! We needed a product that Felixstowe didn’t stock and he personally brought the item from a neighbouring store. Always top notch service from all the staff in Felixstowe!
The process for ordering to collection was seamless even to the young gentleman putting the heavy item in our car.
Home improvements items Loraine was so helpful and friendly
Stuart was brilliant. He was approachable and had knowledge of the area that I needed. He talked me through what I needed to do and asked questions to make sure I was buying the right item. Thanks Stuart
Lovely staff at Felixstowe. Always very helpful. Thank you.
I’d ordered the wrong size inserts and the young man at collection pointed it out. He told us where to find the correct sizes and then refunded the original ones before taking payment for the correct inserts. I’d say he went above and beyond to be helpful.
Just what I needed in stick and online buying so easy!
Always a handy little store, but they can be quite overpriced compared to other places.
Friendly, helpful staff. Will definitely do click & collect again.

Respuesta de Homebase - Felixstowe
Really good friendly staff, good product range and was able to click and collect the same day

Respuesta de Homebase - Felixstowe
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.