Homebase - Harlow Opiniones 

224
TrustScore: 4.5 sobre 5

4,7

Edinburgh Way,, CM20 2TN Harlow, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.

Valorada con 5 estrellas sobre 5

Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Ver más

Valorada con 5 estrellas sobre 5

It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Ver más

Valorada con 2 estrellas sobre 5

Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Edinburgh Way,, CM20 2TN, Harlow, Essex, Reino Unido

  • 0345 640 7802

4,7

Excelente

TrustScore: 4.5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

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4,7

Todas las opiniones

(224)

613 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We have not bought a bathroom suite for…

We have not bought a bathroom suite for several years. Denice was very well informed and very professional. She engaged with us well and understood what we wanted to do with our bathroom. Denice was able to guide us through the whole process and made everything so much easier for us.

4 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great service

Purchased what I wanted today, just on the odd occasion stock items have run out, and you can't get what you want. Staff very polite and courteous. Love the large car park at Edinburgh Way.

30 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Really enjoy visiting the Harlow site, all the staff are friendly and welcoming. Harry at the till was great, offered a pack of 5 gloves for £5 however I just bought some recently. Will definitely grab them next time!

21 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Location 0150 Harlow.

At location 0150 Harlow the manager was both friendly and immediately accomodating and helpful.
We returned a quantity of unused paint that had been ordered online.

16 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service all round.

I was looking for a front door mat and a cork bath mat. After wandering around the store I found a Homebase employee and asked him where the front door mats were, he kindly walked me to where they were, unfortunately I didn’t get his name. I chose my mat, there were no cork bath mats, so I went to pay for my front door mat. I was served by Harry who was extremely polite and courteous, so I was entirely happy with my shopping experience. It’s just a shame there were no cork bath mats.

14 de septiembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

The quality of your goods is not as good as they used to be

The quality of your goods is not as good as it used to be. Curtain rail brackets you supplied did not have the screw holes drilled in them straightly. This meant they could not be used properly.

21 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Harlow

Respuesta de Homebase - Harlow

Hi Lawrence​, 

We’re sorry for any disappointment and would like to see how we can resolve this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

Orderd said collected I eater have

Orderd said collected I eater have. Contacted them theyvtreid ringing once .I've tried endless times jo awnser still not recieved item

4 de septiembre de 2024
Logotipo de Homebase - Harlow

Respuesta de Homebase - Harlow

Hi there​,

Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) if you would like to discuss this further.

Team Homebase

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