Homebase - Harlow Opiniones 

224
TrustScore: 4.5 sobre 5

4,7

Edinburgh Way,, CM20 2TN Harlow, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.

Valorada con 5 estrellas sobre 5

Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Ver más

Valorada con 5 estrellas sobre 5

It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Ver más

Valorada con 2 estrellas sobre 5

Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Edinburgh Way,, CM20 2TN, Harlow, Essex, Reino Unido

  • 0345 640 7802

4,7

Excelente

TrustScore: 4.5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 47% de las opiniones negativas

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4,7

Todas las opiniones

(224)

766 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Not great

Not clear what customer service points are open as staff don't stand behind them.
When I got home I found that there 2 of the four bolts from the pack were missing.

28 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Harlow

Respuesta de Homebase - Harlow

Hi Bramleys,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

The staff were very friendly and…

The staff were very friendly and Helpful, Charlie was sensible and thoughtful in the way he dealt with us. Polite and friendly service is a missing commodity in many shops and services these days, but the staff here were both and excellent. Well done Charlie.

25 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ellie

Ellie, the checkout person was the most unfriendly and least attentive person I've come across in your store.

27 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Harlow

Respuesta de Homebase - Harlow

Hi Barry,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Helpfulness

Garden staff (Irene) was very helpful with my needs.
The plants are always looking well care for and healthy
I had a wonderful selection to choose from. I must point out I didn't come to spend just to escape the tennis . But spend I did I'm happy to say.
Irene helped me make a good.choice. Something for me to do while the football is on.

14 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super harry

Had a fantastic experience at homebase in Harlow the store was clean and tidy all the staff were happy and helpful and didn't think it could get any better until I got to the till and met Harry a happy and cheerful young man also very knowledgeable and offered excellent advice on how to do my decking he was also very healthy and safety conscious in his own work as well as for myself as well again offering advice and had some gloves available at a competitive price as I bought two pairs a truly amazing young man the Harry kane of homebase

12 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Served by Charlie on enquiries

Served by Charlie on enquiries. I had a faulty broom to return but no receipt. He found my purchase on his screen quickly and made the refund. Very efficient and friendly young member of staff.

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff, especially Lisa who helped me find the right type and colour paint I was looking for. She even went out of her way to make sure I received the discount that was on offer. Thanks again Lisa.

3 de julio de 2024
Opinión espontánea

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