Homebase - High Wycombe Opiniones 

116
TrustScore: 4.5 sobre 5

4,3

Knaves Beech Business Centre, Loudwater, HP10 9QR High Wycombe, Buckinghamshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spot on service as usual.. such a shame Homebase is closing… local store staff are great, they have been let down by the “suits” in the offices as per usual.. prices are high yes compared to rivals bu... Ver más

Valorada con 1 estrellas sobre 5

On their website it states that they offer a wood cutting service to enable customers to fit larger pieces of sheet materials in their car. I drove past three other DIY stores to get to this store on... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The operator at the till was so rude. He didn’t greet us at the till, he didn’t give any eye contact, scanned the items then just handed over the receipt. As we were leaving he started talking to th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A few weeks before Christmas, I visited the Homebase store in Loudwater, High Wycombe, and had the pleasure of being assisted by David in the paint section. David was exceptionally polite, knowle... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - High Wycombe

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Knaves Beech Business Centre, Loudwater, HP10 9QR, High Wycombe, Buckinghamshire, Reino Unido

  • 0345 640 7537

4,3

Excelente

TrustScore: 4.5 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 48% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,3

Todas las opiniones

(116)

771 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service for click and collect and finding the extra tub I needed - bargain Xmas tree prices too!

20 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi Sarah​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Order was ready quickly and pickup fast…

Order was ready quickly and pickup fast and friendly.

19 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi Peter​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Lovely team of employees

The order was ready and waiting for me and I spoke with two of the employees at different points whilst I was there and they were so incredibly helpful and kind

19 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi Lucy​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 2 estrellas sobre 5

Manners of staff made me angry.

17 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi There​, 
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Amy” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Very helpful staff.

I wanted padlocks,and the assistant took me straight to them,which obviously very helpful,he stayed with me to buy the correct one.I also had an order to picked up that was ready for me.Excellent service

7 de diciembre de 2023
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi Jean​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Valorada con 5 estrellas sobre 5

Ordered online to click and collect

Ordered online to click and collect, all was ready when I arrived, staff member was very helpful and friendly.
The lights look great, the Christmas tree is not up yet but looks good.

5 de diciembre de 2023
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi Anon.​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Picking up the product was an easy…

Picking up the product was an easy process. Staff were very helpful and the pickup did not take long.

1 de diciembre de 2023
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi Mr​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Valorada con 2 estrellas sobre 5

Incomplete order at collection …

Only half of my order was ready making me waste a lot of time. I should have received a notification once all of my order was ready to collect not partially.
I tried to call ahead 3 times where nobody was able to answer the phone in store. On arrival nobody was at customer services and the colleagues seemed bothered by me requesting somebody to help me. God forbid you have to talk to customers!!!

6 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi JJ,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Easy collection.

3 de diciembre de 2023
Logotipo de Homebase - High Wycombe

Respuesta de Homebase - High Wycombe

Hi Mandy​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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