Homebase - Ledbury Opiniones 

I wanted to Click and Collect on a particular shelf unit at my local Homebase n Ledbury, but the website indicated that none were in stock there - the nearest being in a couple of larger stores 20 miles distant. Got through to Paul (the Ledbury Manager) on the landline for a moan, but he said that they happened to have that very model as a display for cushions. He volunteered to move the cushions elsewhere and put the unit behind the counter for me to collect. Arrived bright and early this morning to do the deal to find - O double joy! - that there was also a 15% discount. Imagine my treble joy when Richard lifted it out to my car. Now that's what I call good service......

Sue and the Ledbury team are amazing!
I went to collect my online order and they then helped me find other diy items and answered my questions. Nothing was too much trouble and was done with smiles and good humour. These staff are a credit to you!

Lovley garden centre really lovely staff very helpful

I was served by a man called “Adam” according to my receipt. He had no name tag and no uniform on. He barely said good morning to me I had no eye contact at all. He was more focused on telling the younger member of staff about putting something in the warehouse. I wasn’t impressed with the service and felt if I was a bother being there. Won’t be back to the Ledbury branch in a rush! Seed selection was well stocked and tidy. Service at the counter by this member of staff let the store down.

Easy to order online. Pick up ready and delivered to car quickly. Friendly efficient stsff.

Straight in, click and collect, and straight out. No problem whatsoever.

The staff. So helpful. Even kindly loaded on the car for me

The click and collect system at the Ledbury store operates like clockwork. The team there are exceptional in their service courteous, helpful and knowledgeable of their stock

Order ready within an hour. The young man who served me was personable and polite

No problems. Refund made

It’s excellent service products always arrive on time or before , if you have a query about anything they alway very helpful

Excellent. Product was readily available for collection and in store service was a total pleasure. An example of how to service customers in store.

Order was ready and delivered in a trolley for us to push out to the car. Helpful staff at the Ledbury branch. Thank you

Quick service very happy 😊

Friendly staff. Availability of other items to buy while in the store. Offered to help carry the items. Easy to park. No queue.

The gentleman who brought us our order went over and above to help us.