In the world we live in today it is so rare to receive outstanding customer service, the above and beyond kind of customer service. Brigitte Bishop is this type of individual. It's when unforseen thin... Ver más
Localización
Cambiar localizaciónSevenoaks Way Industrial Estate, Main Rd, BR5 3QD Orpington, Kent, GB
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Consulta las opiniones de los clientes
Attended Orpington Homebase today as order of wallpaper was wrong. Dreading it as it can be stressful at customer care but Kelly who assisted us could not have been more professional, friendly & just... Ver más
Now I know Homebase is not the cheapest option around, but when needs must, went in for a pack of 13amp fuses as my plug has just blown at home and now when looking to do my accounts I realised I have... Ver más
La empresa ha respondido
Kerry Anne at the customer service desk was extremely helpful when I placed an order for paint today, even though she had to also deal with voices in her headset - so patient and friendly! Homebase... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Orpington
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Sevenoaks Way Industrial Estate, Main Rd, BR5 3QD, Orpington, Kent, Reino Unido
- 0345 640 7065
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 47% de las opiniones negativas
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Don’t get ripped off at Homebase
Now I know Homebase is not the cheapest option around, but when needs must, went in for a pack of 13amp fuses as my plug has just blown at home and now when looking to do my accounts I realised I have been charged twice. Bit late in the day as I purchased the item a month ago but still worthwhile bringing it to anyone attention who may read this review

Respuesta de Homebase - Orpington
Good stocks
Good stocks. V polite professional staff good product.
Great service
Great service, quick and efficient. Great planters
Everything was made so easy
Everything was made so easy! Very impressed with collection.
Very positive experience …
The staff were extremely well prepared helpful and I couldn’t ask for more
Found what i wasn’t looking for and was…
Found what i wasn’t looking for and was easy to order for a collect. Picked it up on Saturday a very helpful young lady found a box to put them in for me so it was easier to carry
Always pleasant and helpful you know…
Always pleasant and helpful you know you will get what you a looking for at a good price
Staff were wonderfully polite and very…
Staff were wonderfully polite and very helpful. Collection was also very convenient.
Kerry at Orpington was amazing help to…
Kerry at Orpington was amazing help to me today when visiting. She helped with the colour choice of paint, was friendly, kind & patient.
Thank you so much for making my experience pleasurable and stress free
10/10
Excellent customer service
The cashier was very good and carried…
The cashier was very good and carried my chair to the car. A very smooth experience.
Fantastic service, above and beyond
We went to purchase an outback BBQ at the Orpington branch but they didn't have any in stock. The store manager and assistant were incredibly helpful and contacted another store to see if they had any. A colleague at the other store even delivered the BBQ personally on his way home from work the same day! We were able to put the BBQ together for our family party the same weekend. Fantastic service, thank you so much for going above and beyond.
Polite and friendly staff
Brigette and Claire excellent customer…
Brigette and Claire excellent customer service very impressed
Great value& customer service
Great value, great customer service
NEW KITCHEN - BRIGITTE @ ORPINGTON BRANCH
After visiting WREN for a new kitchen quote and being rather bamboozled with figures, discounts and deadlines to qualify 😬 we trotted off to HOMEBASE in Sevenoaks Way Orpington . After having a good look round at their ample designs and kitchen fittings we were approached by BRIGITTE a sales team member . She was absolutely amazing ,she spent hours with myself going through designs and advising along the way . Brigitte is a very knowledgeable , personable kitchen design specialist and I was blown away by her dedication to see an order through from customer browsing to eventually even assisting our fitter over the phone when he needed advice on installing. Brigitte kept me informed of production dates and delivery regularly and was always on hand , responding within minutes to any questions I had. Above and beyond is an understatement as I have never had that sort of experience before from After Sales and I would not hesitate to highly recommend anyone in the process of purchasing a new kitchen to visit Brigitte at Orpington branch - truly amazing and the whole process was made so much easier and less stressful knowing I had assistance at hand should we need it . My new kitchen is amazing , such high quality and attention to detail in design and I cannot thank Brigitte enough for all her advice and assistance over the last few months.
Josh Pease at Homebase
Josh Pease, designed our kitchen at Homebase. He listened throughly and gave good advice and opinions which made this process easy.
Josh was always on hand to answer our questions before and after our kitchen was fitted.
I would highly recommend Josh Pease.
Joshua was a great help
Joshua was really helpful and very professional when designing our kitchen. Really grateful for his help.
Excellent customer service
Excellent customer service. The lady at the information desk was great very patient , polite and met all my demands with ease. The process of click and collect was methodical and easy to order. Thanks.
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