Homebase - Penge Opiniones 

125
TrustScore: 4.5 sobre 5

4,3

45 Oakfield Road, Penge, SE20 8RD London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Order placed online, collected next day with no problem. Much improved from last year's disappointment. Well done! Many thanks.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Avoid online ordering!! Ordered Dulux paint which was showing “in stock” for Click and Collect from Penge, assuming it would be ready same day after receiving email confirmation of order. Waited 2 da... Ver más

Valorada con 5 estrellas sobre 5

We collected a garden sofa set from Homebase Penge using the click and collect service. Huge thanks to Josh who went above and beyond bringing the large box out to our car, unpacking and trying to hel... Ver más

Valorada con 5 estrellas sobre 5

Collected my order from Homebase Penge, London. I was let down by the cab company I had booked and Collete was amazing. She found a local cab company (Clockhouse), who were there within 10 minutes a... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • 45 Oakfield Road, Penge, SE20 8RD, London, Reino Unido

  • 0345 640 7018

4,3

Excelente

TrustScore: 4.5 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 43% de las opiniones negativas

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4,3

Todas las opiniones

(125)

736 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I entered this branch today and found…

I entered this branch today and found this guy walking towards me with a massive bully dog . The owner had a shirt on which read blame the owners not the breed . I myself blame the staff of this shop for allowing this person to walk round the shop with this dog. The owner certainly wasn't blind it the staff members obviously were ...
I'm sure the dog was very nice and had a muzzle on but I don't think dogs were allowed ? next week I will bring my two dobermans in with me ...
So the person with the American bully rang and asked . No probs I will bring my two dogs with me next week now I know all dogs are allowed in your store .... On leads of course.
Many thanks .

10 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Penge

Respuesta de Homebase - Penge

Hi Janet​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us. 

At Homebase we understand that furry friends are part of the family, so it might not always be possible to leave your pooch at home. And certainly not in the car, especially on hot days of the year.

Generally as a business we are dog friendly. Although we do ask that you keep your pets on a lead at all times.

As always it’s good to call up and ask if dogs are allowed at your local Homebase store before travelling to avoid disappointment. Some stores may have specific rules around pets in-store, although assistance dogs are allowed at all times.

Many Thanks
Team Homebase

Valorada con 5 estrellas sobre 5

Excellent Service

My order’s were very promptly ready for collection with quick readiness and notification, once at store very efficient and polite staff, so all round great experience!

9 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

We collected a garden sofa set from Homebase Penge using the click and collect service. Huge thanks to Josh who went above and beyond bringing the large box out to our car, unpacking and trying to help us to fit the items in! We needed to call a large Uber to take part of the order home and he kindly looked after the sofa frame till the cab arrived. Really helpful customer service.

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. All products available and ready for collection. Staff extremely helpful. Whilst there I also picked up some fantastic sale bargains for the garden.

21 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Colette customer service 😀

Hi
Collected 4 blue decorative slates for the garden thought weight will be okay to carry as I have a bad back Colette from customer service push to my car and also load
Her kind deed has made my day😀
God bless you Colette🙏🏽 Many thanks
Homebase ⭐️ Star …

6 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Helpful team

The team, particularly Amuda, were great helping me with my new bathroom as I did it purely online as I was away. They were also very quick and efficient to deal with my returns and refunds. I was very happy with my bathroom
Only issue is that I had some minor setbacks with the stock of some items, but again the team was very helpful in offering alternatives

30 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hardworking staff @ Homebase Penge

I visited this branch with my son as he was setting up a new garden. Very impressed with the staff who were really helpful and kind despite it being a very hot day.

I also returned to the same branch the following day and received the same excellent service. Well done.

I also visited another branch on the same day and they were not nearly as pleasant or helpful so I know which branch I`ll be returning to!

11 de mayo de 2024
Opinión espontánea

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