Order placed online, collected next day with no problem. Much improved from last year's disappointment. Well done! Many thanks.
La empresa ha respondido
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Order placed online, collected next day with no problem. Much improved from last year's disappointment. Well done! Many thanks.
La empresa ha respondido
Avoid online ordering!! Ordered Dulux paint which was showing “in stock” for Click and Collect from Penge, assuming it would be ready same day after receiving email confirmation of order. Waited 2 da... Ver más
We collected a garden sofa set from Homebase Penge using the click and collect service. Huge thanks to Josh who went above and beyond bringing the large box out to our car, unpacking and trying to hel... Ver más
Collected my order from Homebase Penge, London. I was let down by the cab company I had booked and Collete was amazing. She found a local cab company (Clockhouse), who were there within 10 minutes a... Ver más
Escrito por la empresa
Escrito por la empresa

45 Oakfield Road, Penge, SE20 8RD, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 44% de las opiniones negativas
Suele responder en menos de 2 semanas
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Amazing customer service, good products and a very enjoyable experience with useful staff.
Very good service and friendly customer service, it was a very easy experience - no problems at all!
Lovely polite girl on click and collect
I recently visited Homebase - Penge and was completely impressed with my experience!
The staff was incredibly friendly and knowledgeable, making me feel welcome from the moment I walked in. The shop had a wide selection of products, and I was able to find exactly what I was looking for. The
atmosphere was inviting and well-organized, making it easy to browse. Overall, I highly recommend for anyone looking for quality products and excellent customer.
Colette went above and beyond to help me carry my stuff to the car and with my shopping. Lara was helpful with promoting assisting too.
Great experience
Thank you
Colette and ajay really went above and beyond to find me a wheelbarrow after the stored had closed which was much appreciated
The full product were not in store and the items were not ready after 1 hour as the website suggested the product boxes have damaged as if the staff have no care in displaying the boxes. Staff in store just look at you and do not ask if you are waiting or need help

Respuesta de Homebase - Penge
Order placed and ready for collection in less than an hour very impressed will certainly use this service again.
Staff are all extremely helpful on a regular basis especially when you need help they even offer to help load your car as well if you have a heavy load. Sometimes it is difficult to find what you want if it’s not run of the mill or I would have given 5 stars.
It was easy to place order, was informed when order was ready to collect. All done within an hour.
Having had a difficult experience in trying to rectify parts of my Homebase kitchen cabinets (water leak) I came across Jane, Penge Homebase Designer.
Attentive with exceptional customer service throughout my journey coordinated with a forward thinker carpenter Simon who salvaged my kitchen and flooring.
The Homebase lead was invaluable,others previously had failed
Work & purchase delivery completed on time
The staff were very polite and Josh went out of his way to help us carry and place the plants in our car with care and patience.
Helpful lady, who help me to load all items onto my vehicle. Also very professional by providing me with good substitutes for an item was out of stock.
I was helped to find the last 2 tins of paint i needed and was surprised there was an offer for a 3 for 2 by Collete! Staff were all very helpful and approachable!
I love our new kitchen and Jane our designer was amazing couldn’t of ask for a better person to help design our kitchen with us she had Patience of Saint I will definitely Recommend Homebase to my friends and family.
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