Homebase - Selby Opiniones 

77
TrustScore: 4 sobre 5

4,1

Three Lakes Retail Park, Bawtry Road, YO8 8NB Selby, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... Ver más

Valorada con 5 estrellas sobre 5

We were concerned as we were a day late visiting the store to collect the order. The assistant was really helpful, checking our order and finding it. The small shelving unit was relatively easy to as... Ver más

Valorada con 5 estrellas sobre 5

Bought the dulux heritage paint Really beautiful colour setting stone Great paint goes on lovely . Ordered and delivered in two days which is great . Excellent price and quality Would defo buy... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, Reino Unido

  • 0345 640 7263

4,1

Muy bueno

TrustScore: 4 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 46% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(77)

749 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Disappointing service

Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint when the store opened at 09:00. Even then, when at the store, the click and collect station was unmanned, and none of the checkout staff offered assistance until I asked. Disappointing service.

12 de agosto de 2026
Opinión espontánea
Logotipo de Homebase - Selby

Respuesta de Homebase - Selby

Hi Bill,

Thank you for your feedback on Trustpilot.

Following our review, we’re pleased we were able to contact you regarding the service you received at our store. 

We understand how frustrating situations like this can be and appreciate the opportunity to put things right.

Thank you again for your feedback.

Best wishes,

Jenny

Homebase Customer Care Team

Valorada con 5 estrellas sobre 5

Absolutely brilliant a young lady…

Absolutely brilliant a young lady assisted in loading my car which I refused as I’m a gentleman lol but she insisted
Can’t fault the staff before I ordered it all I went a few times and the staff was extremely helpful

11 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

All items undamaged and stored…

All items undamaged and stored carefully ready for collection.
Order was waiting when I arrived.
Very happy with the online ordering service; very efficient and easy to negotiate ; I’ll definitely be using it again.
Thank you.

14 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Selby homebase 20 miles away and no tiles in stock!.

Went to Selby homebase 20 miles away for your basic 150mm x 150mm white tiles, got to the tile ilse and couldn't find them, asked a employee who was putting stuff back on the shelves if there was any in the back, he took the number and went to ask someone at the tills, he came back, and said I'd have to order them, he pointed to the click and collect and said you can do it over there, he was a nice young man who was shy I think, but it was helpfull. Went to the c&c and after a while a man turned up and after taking the number said it would take 5-6 weeks!, I laughed at this, he then said it could be Friday as that's the tile delivery day, but if it's not on that one it will be on the next and so on, told him not to bother, I'd get some from somewhere else. That was a silly way of doing ordering!.

27 de septiembre de 2024
Opinión espontánea
Logotipo de Homebase - Selby

Respuesta de Homebase - Selby

Hi John,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store. We can see that these tiles are available for next day home delivery on our website

Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

House Beautiful kitchen was an ugly experience…

We ordered a House Beautiful kitchen designed by a Homebase designer. Some of the units did not fit and different units supplied. 19 door and drawer fronts were out of tolerance. The initial delivery took place on 17 May and the kitchen was completed in late August, so we were without a proper kitchen for 3 months and had to pay an additional £1600 in fitter's costs to replace all the faulty units. Homebase offered us a miserable £300 compensation. They are a disgrace and should be banned from operating.
They responded by saying that the file was closed.

23 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Selby

Respuesta de Homebase - Selby

Hi Christina,
We're sorry to let you down on this occasion.
We can see your case has been handled by our escalations team.
Many Thanks
Team Homebase

Valorada con 5 estrellas sobre 5

Excellent service

From placing my order, I was kept informed of the date/ delivery etc.
Putting together it was myself and daughter, which we found very easy. Really pleased with my purchase.

17 de agosto de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más