Homebase - Selby Opiniones 

77
TrustScore: 4 sobre 5

4,1

Three Lakes Retail Park, Bawtry Road, YO8 8NB Selby, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... Ver más

Valorada con 5 estrellas sobre 5

We were concerned as we were a day late visiting the store to collect the order. The assistant was really helpful, checking our order and finding it. The small shelving unit was relatively easy to as... Ver más

Valorada con 5 estrellas sobre 5

Bought the dulux heritage paint Really beautiful colour setting stone Great paint goes on lovely . Ordered and delivered in two days which is great . Excellent price and quality Would defo buy... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, Reino Unido

  • 0345 640 7263

4,1

Muy bueno

TrustScore: 4 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 46% de las opiniones negativas

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4,1

Todas las opiniones

(77)

749 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sale items

I ordered the items online to have delivered to store, the only downside was that one item came one day and the next came the next day so ment I made two journeys, would of been better if they had informed me when they had both was in stock.

14 de agosto de 2024
Valorada con 4 estrellas sobre 5

Fabulous Alba set

The Alba set is really simple to put together and looks fabulous. However, there were scuffs and scratches to the metal frame on unpacking.

5 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great price rubbish customer service

Great price but it's a heavy item and no offer of a hand to put it in the car

1 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Selby

Respuesta de Homebase - Selby

Hi Keith​, 

We pride ourselves on our customer service so really appreciate your feedback. If there’s anything we could have done to make your experience a 5* one, please fill in the following form (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with “FAO Louise” in the subject line.

Thanks,
Team Homebase

Valorada con 4 estrellas sobre 5

The chair arrived well packed and on…

The chair arrived well packed and on time from no specific location. Only problem was missing bolt but Selby home base staff quickly provided the missing part. So a big thank you to them and to the warehouse staff.

14 de junio de 2024
Valorada con 5 estrellas sobre 5

Amazing Customer service

Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers. Can't speak highly enough of this wonderful customer service. Its a breath of fresh air.

23 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Unprofessional Member of Staff

The lass on the Click n Collect position was more interested in continuing with her computer work than greeting me with a smile and saying ‘how may I help you’.

25 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Selby

Respuesta de Homebase - Selby

Hi Andrew​,

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and will share your feedback with the store manager.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Great service

It’s really clear where to go for click and collect orders. We didn’t have to wait long. The Homebase team in Selby are all very friendly and helpful. Thank you. Would recommend.

3 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order was ready quickly

Order was ready almost immediately. Collection was easy, there was someone else at the collection point and the girl came off her til to serve me.

28 de abril de 2024
Opinión espontánea

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