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Homebase - Sheffield Drakehouse Opiniones 

109
•
TrustScore: 4 sobre 5

4,2

Tienda para la reforma del hogar
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Unit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ Sheffield, GB

•
0345 640 7839

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered shelves £180.00 worth only received part order three parcels on order only received 2 4 shelves missing no phone contact at Homebase customer service Email only what a waste of time no one w... Ver más

Valorada con 5 estrellas sobre 5

I had bought a really poor lawnmower (Sovereign cordless) and returned it to the shop even though I had lost the receipt. The staff at Drakehouse Sheffield were fantastic and took it back no questions... Ver más

Valorada con 5 estrellas sobre 5

Samantha (employee at Crystal Peaks Sheffield) was an absolute angel when I was exchanging an item I had picked up only an hour previous. Like a fool, I had told her I didn't need a receipt on my orig... Ver más

Valorada con 5 estrellas sobre 5

Everyone we dealt with was friendly and efficient....our click and collect order was collected by ourselves from the shop floor as we had ordered using the Easyfundraising app to raise a bit of money... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Sheffield Drakehouse

Escrito por la empresa

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ, Sheffield, Reino Unido

  • 0345 640 7839

4,2

Muy bueno

TrustScore: 4 sobre 5

109 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 53% de las opiniones negativas

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4,2

Todas las opiniones

(109)

811 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Sally was very helpful!!

Sally at the Drakehouse store really helped me out with my purchase today!!
The store was showing 8 items in stock but there were none in the garden centre, she located the 50cm plant pots and brought me one to the counter!!
Thanks again Sally, Jeff.

20 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered on line,smooth transition

Ordered on line,smooth transition
Very helpful that you could sign in as a guest which sped up the process although I will be creating an account next time
The price of the product I purchased was very competitive the same as on Amazon but I could collect it faster
All in all very impressive

5 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service will be placing a formal complaint

The woman serving was an absolute cow! I will be putting in a formal complaint. My toddler was asleep on my shoulder. She dumped the mats on the floor rather than passing them to me at waist height when I may have had an actual chance of handling them. Then watched me struggle with them - no offer of help. Never shopped anywhere with such bad customer service or staff without morals or concience

9 de enero de 2024
Opinión espontánea
Logotipo de Homebase - Sheffield Drakehouse

Respuesta de Homebase - Sheffield Drakehouse

Hi Michelle, 
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

Buy 2x 2.5lt tins of dulux emulsion for…

Buy 2x 2.5lt tins of dulux emulsion for £32.00 or 1 for £21.00.... and if they haven't got the colour they will mix for same price!! Unless its not a stock item?? So they have the paint and tints but it £9.00 dearer..Why?
Even members of staff said its how they get you.

5 de enero de 2024
Opinión espontánea
Logotipo de Homebase - Sheffield Drakehouse

Respuesta de Homebase - Sheffield Drakehouse

Hi Pete,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

Got item home and realised box lid was…

Got item home and realised box lid was broken. Tried to contact homebase but no reply.

30 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Sheffield Drakehouse

Respuesta de Homebase - Sheffield Drakehouse

Hi Dave,
We are sorry to hear your item was broken.
If you return this back to the store with your receipt they will be able to action a refund or a replacement.
Many Thanks
Team Homebase

Valorada con 5 estrellas sobre 5

So quick and easy

17 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Sheffield Drakehouse

Respuesta de Homebase - Sheffield Drakehouse

Hi Philip​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Christmas lights

Quick and prompt service. Staff pleasant and friendly.

10 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Sheffield Drakehouse

Respuesta de Homebase - Sheffield Drakehouse

Hi Janet​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Valorada con 5 estrellas sobre 5

Smooth purchase

Smooth purchase, instant confirmation and pick up, no issues at all.

6 de diciembre de 2023
Logotipo de Homebase - Sheffield Drakehouse

Respuesta de Homebase - Sheffield Drakehouse

Hi Amer​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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