Ordered shelves £180.00 worth only received part order three parcels on order only received 2 4 shelves missing no phone contact at Homebase customer service Email only what a waste of time no one w... Ver más
Localización
Cambiar localizaciónUnit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ Sheffield, GB
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Consulta las opiniones de los clientes
I had bought a really poor lawnmower (Sovereign cordless) and returned it to the shop even though I had lost the receipt. The staff at Drakehouse Sheffield were fantastic and took it back no questions... Ver más
Samantha (employee at Crystal Peaks Sheffield) was an absolute angel when I was exchanging an item I had picked up only an hour previous. Like a fool, I had told her I didn't need a receipt on my orig... Ver más
Everyone we dealt with was friendly and efficient....our click and collect order was collected by ourselves from the shop floor as we had ordered using the Easyfundraising app to raise a bit of money... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Sheffield Drakehouse
Escrito por la empresa
Homebase
Escrito por la empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Unit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ, Sheffield, Reino Unido
- 0345 640 7839
4,2
Muy bueno
109 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 53% de las opiniones negativas
Suele responder en menos de 2 semanas
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Respuesta de Homebase - Sheffield Drakehouse
Hi Josie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Trying to get a refund to be paid to paypal
I've tried to get a refund for Christmas lights I purchased online, i collected from store the following day, the lghts were faulty so returned the following day .. the purchase was made with PayPal you've not cancelled the PayPal order, so I'm still paying for them ... instore I was told it was yourselves that sort that process out
4 de diciembre de 2023
Respuesta de Homebase - Sheffield Drakehouse
Hi,
We’re sorry to hear your lights were faulty and had to be returned to the store. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. I will be in touch with you directly via email with regards to your refund.
Thanks,
Team Homebase
Christmas BoxClick and collect item was waiting and…
Click and collect item was waiting and they had emailed me when it was available. Perfect Christmas box to stash our treats. Staff are always very pleasant and helpful in this store.
4 de diciembre de 2023
Respuesta de Homebase - Sheffield Drakehouse
Hi Heather,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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