Homebase - Winchester Opiniones 

74
TrustScore: 3.5 sobre 5

3,7

Easton Lane, Winnall, Winnall, SO23 7UD Winchester, Hampshire, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Drove over 50 miles to collect it was grey not the white one I ordered obviously a display one as it was very dirty the person who served me had a I don’t care attitude and had no customer care

Valorada con 5 estrellas sobre 5

I've been a regular customer of the Winchester store for several years now and praise of the staff is long overdue. It was good to meet the managers Glen and Oz recently, who helped me with some bulk... Ver más

Valorada con 5 estrellas sobre 5

It is good to be able to choose something in the store and then order online - so many online purchases turn out not to be as anticipated. Service was good. Previously we have had really bad experie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by Alan who was poliet and friendly he helped me get next day delivery on my new lawnmower and another string on my strimmer. He helped explain the guarantee which was helpful. It was a g... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Easton Lane, Winnall, Winnall, SO23 7UD, Winchester, Hampshire, Reino Unido

  • 0345 640 7107

3,7

Medio

TrustScore: 3.5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 47% de las opiniones negativas

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3,7

Todas las opiniones

(74)

752 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Missing screw

Aswell as the damages on the top I knew about there was also a screw missing on one of the doors so had to find something to fix it

16 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Winchester

Respuesta de Homebase - Winchester

Hi Sophie,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Website was easy to navigate

Website was easy to navigate with availability at local stores useful. Received a text within 30 minutes of the order being placed and the items were waiting for me on a trolley when I went to collect.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What lovely helpful staff

What lovely helpful staff. I especially want to praise Vivian who helped me. She is a petite lady but so strong. She helped me by loading up my car with garden furniture I had purchased. A credit and an asset to Homebase. Thank you 😊

29 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleasurable visit

Helpfulness of staff and range of products available.Especially a very helpful man who helped us locate a spray lubricant for garden machinery.Also a very bright and cheerful lady called Yassi who was on the checkout.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service by Yassi.

Excellent customer service at your Winchester branch as usual by Yassi, who is always friendly, smiling and helpful….. a great credit to Homebase. 10/10 !

12 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brooms breaking

I brought a lot of garden stuff from here from lawnmower, strimmer, rake etc when I brought 1 of their big brooms I thought it would be amazing but after sweeping a little dirt in the garden it snapped I threw away the receipt thinking because of the size it would be fine I then had to buy another one I got home used it once and guess what it broke again £30 down the drain

30 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Winchester

Respuesta de Homebase - Winchester

Hi Curtis,

Thanks for leaving a review. We're sorry to hear that you've had an issue with our product. We take quality very seriously, and we would like to investigate this further. Please contact us directly at the following link so we can discuss your experience and find a resolution: https://help.homebase.co.uk/hc/en-gb/requests/new Please use Ref: 2007291 FAO Gemma in the subject line and we will get back to you as quickly as possible.

Many Thanks 
Team Homebase

Valorada con 5 estrellas sobre 5

Quality canes ready for me to collect…

Quality canes ready for me to collect and a very nice assistant saw me waiting in queue and asked if he could help, noticing that I was struggling with mobility, got the canes and carried them and put them in my car. Such a lovely gentleman

27 de junio de 2024
Opinión espontánea

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