I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation instal... Ver más
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Consulta las opiniones de los clientes
Might complaint is about the really poor aftercare.I had a damp proof course installed...quite painless but very very expensive.When winter came around we found ridiculously high readings on our de hu... Ver más
Two teams, each on the same day 1st team removed old insulation from the loft cleanly and tidily, without spreading dust, and removed it 2nd team arrived shortly after to spray Loft Guard to deal wi... Ver más
La empresa ha respondido
Firstly the surveyor found the issue and did not try to sell anything that was needed and took his time not only getting the survey together but advised exactly why the items were needed what we need... Ver más
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Información sobre la empresa
- Contratista de aislamiento
- también en la categoría
- Tienda para la reforma del hogar
Escrito por la empresa
At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.
Información de contacto
Unit 1, Crown Business Park, Govan Rd, Fenton Industrial Estate, ST4 2RS, Stoke-on-Trent, Reino Unido
- 01782497324
- contactus@hesgbltd.co.uk
- www.homeenergysaveuk.co.uk
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Muy bueno
754 opiniones
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Fast Friendly free quote
Fast Friendly free quote, and works completed the same week. After a thorough survey i couldn't be happier with the options. Big thumbs up
25 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you, Ivan. We’re really pleased to hear how smoothly everything went for you, from the fast, friendly free quote to having the work completed within the same week. It’s great to know the survey was thorough and that you were happy with the options provided.
Your big thumbs up means a lot to the team. Thank you again for taking the time to share your experience; it’s truly appreciated.
Kind Regards
Home Energy Save GB Ltd Team
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you, Nicola. We’re really pleased to hear you found the staff friendly and the service very efficient. That’s exactly what we aim for, and the team will really appreciate your feedback.
Thank you again for taking the time to leave a review; it means a lot to us.
Kind Regards
Home Energy Save GB LTd Team
Home Energy Save is a professional organisation
Home Energy Save is a professional organisation. Same day telephone response to online enquiry with onsite damp survey carried out soon thereafter.
I found the reception staff to be friendly, and knowledgeable regarding the issues I was having.
The surveyor (Johnny) was friendly and polite and fully explained the potential causes of damp prior to carrying out extensive testing of the damp locations.
Following the testing he confirmed that the higher reading locations did not warrant treatment and was to be expected in a period property.
The survey and measurements took some two hours for which there was no charge.
I selected this organisation from a Google search and I certainly made the right choice. Accordingly, I would strongly recommend.
21 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
HI,
Thank you for sharing such a detailed review. We’re really pleased to hear how professional and responsive your experience was from the very first enquiry. It’s great to know the reception team were friendly, knowledgeable and able to support you with the concerns you were having.
Johnny will be delighted with your feedback. His clear explanations, thorough testing and honest assessment — including confirming that the higher readings were normal for a period property and didn’t require treatment — are exactly the standards we aim for. We’re glad the full two‑hour survey gave you complete clarity, especially with no charge.
We’re grateful you chose us from a Google search, and even more grateful for your strong recommendation. Thank you again for taking the time to share your experience; it’s truly appreciated by all of us.
Kind Regards
Home Energy Save GB Ltd Team
Extremely dissatisfied with this…
Extremely dissatisfied with this service and would not encourage anyone to go with this service.
I submitted a request for a FREE survey (as explicitly advertised on their website) and they replied within the hour which I found oddly quick for a weekend. (This is only
Free IF you go with them as a company).
They booked me a survey for the next day and then an hour after the specialist was due to arrive I received a call to say he wasn’t coming so had waited in for nothing. They agreed to knock off £250 as a result. I found it odd that they were willing to knock off so much money for this, it seemed a red flag.
The specialist came the next day. His approach was to scare monger, shake his head at the readings and create a level of fear that left me feeling highly anxious. He had a big speech about how the company was highly regulated and accredited to justify their higher prices.
I then happened to mention that I was in a dispute with a previous surveyor company who had not picked up on the mould and that I wanted to use the ‘free’ survey report to evidence the work that was required, but was willing to use their company. This led to him going back to his car to make a call to the company who informed that they were unable to complete the survey.
He also didn’t like the idea that I wanted to get multiple quotes which as a single woman who knows very little about damp courses etc, I find rather unusual that a tradesperson would try and discourage me from this?
I was then told that the company would contact me by the end of the week which they never. This was quite the contrast to them contacting me promptly and repeatedly when wanting to book in the work.
I am honestly confused as to how this company have excellent reviews when my experience was so poor.
17 de agosto de 2026
Opinión espontánea
Damp proof problems
I contacted this company on the 19th August 2026
and enquired about a damp proof course problem I had, from the first call they where professional and they said that they could supply a surveyor to come and diagnose the problem free of charge and he turned up on time and diagnosed the problem and then I was informed that they could supply the engineers the following day to rectify the fault, the engineers turned up on time and carried out the rectification work and throughout the whole procedure it was explained to me what they where doing and why. That is why I have given Home Energy Save GB LTD a five star rating.
19 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you for sharing your experience. We’re really pleased to hear how professional everything was from your very first call. It’s great to know the surveyor arrived on time, diagnosed the issue clearly and that the engineers were able to attend the very next day to carry out the rectification work.
We’re delighted that the team kept you fully informed throughout the process and explained each step as they went — that level of clarity and care is exactly what we aim for. Your five‑star rating means a lot to us, and the whole team will truly appreciate your feedback.
Thank you again for taking the time to leave such a thoughtful review.
Kind Regards
Home Energy Save GB Ltd Team
Massive scam and scaremongering!
This has genuinely been the worst experience I've had with a company. They used pressure tactics to get me to agree on the spot to an expensive damp proofing (your cellar is dangerous, if you agree now, I'll get you on our Flexi spot with a discount). Then they sent unqualified people round to remove my radiator and damp proof the wall. Instead of properly capping the radiator, they used duct tape to stop the water leaking through. This caused a leak (surprise surprise) which meant my boiler didn't work and I had no hot water for 3 days. They lied and tried to tell me it was because of how my boiler works. They then sent out an emergency plumber without telling me id need to pay him! Probably most concerning was that one of the workers had been in my bedroom without my consent (and there was absolutely no need for them to be in there). As a single woman living alone, this was terrifying and the company said nothing about it when I brought it up. Incredibly shoddy work and honestly I wouldn't be surprised if this was a big scam.
17 de agosto de 2026
Opinión espontánea
tom and jack were very nice .cleaned up…
tom and jack were very nice .cleaned up after themselves and explained everything about the damp course they did
18 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you for your review. We’re really pleased to hear how well Tom and Jack looked after you. Their friendly manner, clear explanations and the care they take in cleaning up afterwards are exactly the standards we aim for, and they’ll be delighted with your feedback.
Thank you again for taking the time to share your experience — it’s truly appreciated by the whole team.
Kind Regards
Home Energy Save GB Ltd Team
Great experiance from start to finish…
Great experiance from start to finish from the first point of contact to the survey and the job being completed with just over a week can not thank you enoughe with getting this problem sorted.
17 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
HI Roy,
Thank you, Roy. We’re really pleased to hear how smooth the whole experience was for you — from the first point of contact, to having the survey carried out the very next day, and then getting the work completed just over a week later. The team will be delighted with your feedback.
We’re glad we could get the problem sorted quickly and with as little disruption as possible. Thank you again for taking the time to share your experience; it’s truly appreciated by all of us.
Kind Regards
Home Energy Save GB Ltd Team
Got quoted for the job at 21k
Got quoted for the job at 21k, but if I signed on the day then it would be 18k! It's a proper sales tactic and I had to play along until I got really angry with it. I managed to get a proper surveyor in who charged a fraction of what they quoted, and actually got to the root cause of the issue. Not a good experience at all and they need to look at their processes!
29 de julio de 2026
Opinión espontánea
I contacted Home energy save GB
I contacted Home energy save GB, with a rising damp problem. They were proffessional with the survey outlining what the problem was and a soloution. Nic & carl carried out the repair work of stripping back my wall to brick and applying a soloution before plastering after drying out.proccess. my guttering was also extended and and a chemical wash of external wall. They cleaned up after wards and disposed of rubbish on the way out. Happy with the work carried out over two days. Waitng for plaster to dry properly in order to apply paint & decorate. An expectation of work will also follow. I am happy to promote this company and hopefully my rising damp is no more.
17 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you for sharing your experience. We’re really pleased to hear how professionally everything was handled from your first enquiry. It’s great to know the survey clearly outlined the rising damp issue and the solution, and that Nic and Carl carried out the repair work with care — from stripping back to brick, applying the treatment, and returning to complete the plastering once the drying process was underway.
We’re also glad the team were able to extend the guttering and complete the external chemical wash, and that everything was cleaned up and disposed of properly afterwards. It’s wonderful to hear you’re happy with the work completed over the two days and now just waiting for the plaster to fully dry before decorating.
Your willingness to promote the company means a lot to us, and we hope the rising damp is now fully resolved. Thank you again for taking the time to leave such a thoughtful review.
Kind Regards
Home Energy Save GB Ltd Team
The two guys that arrived today to…
The two guys that arrived today to complete the Damp proof and Timber work were fantastic. They kept me informed every step.of the process and worked like troopers.
14 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
HI Racheal,
Thank you, Racheal. We’re really pleased to hear how well the team looked after you during the damp‑proofing and timber work. It’s great to know they kept you informed at every stage and worked so hard throughout — they’ll be delighted with your feedback.
Thank you again for taking the time to share your experience. It’s truly appreciated by all of us.
Kind Regards
Home Energy Save GB Ltd Team
Alex and Ben were brilliant
Alex and Ben were brilliant, turned up nice and early, made me aware of everything that’s getting done, they were very helpful and polite, would 100% recommend
14 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi David,
Thank you, Mr Hollingsworth. We’re really pleased to hear how well Alex and Ben looked after you. Turning up nice and early, keeping you fully informed throughout and maintaining such a helpful, polite manner are exactly the standards they aim for, and they’ll be delighted with your feedback.
Thank you again for the recommendation — it’s truly appreciated by the whole team.
Kind Regards
Home Energy Save GB Ltd Team
Sam and paul arrived on time and very…
Sam and paul arrived on time and very honest and reliable they took videos and showed me the work thats been done they have done a fantastic job well done guys and thankyou to chris for coming to see us too.
12 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Amanda,
Thank you, Amanda. We’re really pleased to hear how well Sam and Paul looked after you. Their honesty, reliability and the care they take in showing clear video updates are exactly the standards we aim for, and they’ll be delighted with your feedback.
It’s great to know you’re happy with the work completed, and Chris will appreciate the mention too — he always aims to make sure everything is fully understood and you feel confident moving forward.
Thank you again for taking the time to share your experience. It’s truly appreciated by all of us.
Kind Regards
Home Energy Save GB Ltd Team
External Damp Proof
Josh and Tommy were professional throughout, explaining the process step by step. They did a great job and left everywhere clean and tidy.
10 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you for your review. We’re really pleased to hear how well Josh and Tommy looked after you during the external damp‑proofing work. Their professional approach, clear step‑by‑step explanations and the care they take in leaving everything clean and tidy are exactly the standards we aim for, and they’ll be delighted with your feedback.
Kind Regards
Home Energy Save GB Ltd Team
Excellent from start ti finish
Excellent from start ti finish. Quote orocess everything explained. The teams that came out to do the work were just as good. Showed me and talked me trough the process from start to finish. Would highly recommend
7 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Joanne,
Thank you, Joanne. We’re really pleased to hear everything was excellent from start to finish. It’s great to know the quote process was clearly explained and that the teams who carried out the work were just as thorough — showing you each stage and talking you through the full process.
We’re delighted you’d highly recommend us, and we truly appreciate you taking the time to share your experience.
Kind Regards
Home Energy Save GB Ltd Team
Works completed
Sam and Paul turned up on time. Carried out the work in a professional manner. Left my property in a clean order and explained the workings of the Dmev and the PIV unit. Would recommend to friends and family
5 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Kevan,
Thank you, Kevan. We’re really pleased to hear that Sam and Paul arrived on time, carried out the work professionally and left your property clean and tidy. It’s great to know they took the time to explain how both the DMEV and PIV unit work so you feel confident moving forward.
We really appreciate your recommendation and your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Carl and Rob were great
Carl and Rob were great, they both worked very professional throughout their time at our house, they cleaned up after themselves at various points and were very mindful of our toddler and baby with leaving things around. They both kept us in the loop the entire time and we are very pleased and grateful for everything they have done. All work is top notch and I would highly recommend.
The only disappointment we have is small and is not with the builders but with the surveyor, the man was lovely but he did tell us they could order any aqua panels we wanted for the shower, my partner was very excited for green ones but for whatever reason this did not happen and we had to have different ones. The builders got me to come personally with them in their van so I could choose alternatives ones we were happy with, they are still nice aqua panels and we are thankful that they took the time to take me out for this rather than just randomly select one, but it would have been better for the surveyor to be honest about what options were available to us.
Overall the experience we have had has been great and I would recommend the team, especially Carl and Rob the builders.
3 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Matthew,
Thank you, Matthew. We’re really pleased to hear how happy you were with the work carried out. Carl and Rob will really appreciate your kind words — working professionally, keeping you informed throughout and being mindful of your toddler and baby is exactly the standard we aim to deliver. It’s great to know you’re pleased with the quality of the finish and grateful for the care they took.
We also appreciate you sharing your experience regarding the aqua panels. We’re glad the builders took the time to bring you along to choose an alternative you were happy with, but we understand your disappointment and we’ll make sure your feedback is passed on to the surveyor so we can improve the clarity of information given at the start.
Overall, we’re delighted you’d recommend the team — especially Carl and Rob — and we really appreciate your detailed review.
Kind Regards
Home Energy Save GB Ltd Team
Very professional damp proofing…
Very professional damp proofing completed this morning. They left everything neat and tidy.
3 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you for your review. We’re really pleased to hear the damp‑proofing was completed professionally and that everything was left neat and tidy for you.
We really appreciate your 5‑star feedback.
Kind Regards
Home Energy Save GB Ltd Team
We started off with a hitch that was…
We started off with a hitch that was overlooked, but to the workmen skill and knowledge thia was soon sorted, they got down to rectifying my damp problem, skillfully , well done lads
3 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Patrick,
Thank you, Patrick. We’re pleased to hear that although there was a small hitch at the start, the lads were able to resolve it quickly with their skill and knowledge. It’s great to know they got straight on with rectifying the damp problem and carried out the work so capably.
Well done to the team — and thank you for your kind feedback.
We really appreciate your review.
Kind Regards
Home Energy Save GB Ltd Team
We had damp proof work and mould…
We had damp proof work and mould removal done at our house and both teams were quick, efficient and friendly.
1 de agosto de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you both for your review. We’re really pleased to hear that the teams carrying out your damp‑proofing and mould‑removal work were quick, efficient and friendly throughout.
We really appreciate your feedback.
Kind Regards
Home Energy Save GB Ltd Team
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