I received a phone call from this company, having used them last year, and booked a guy to come round and do the one-off check that had been promised after having DPC and cavity wall insulation instal... Ver más
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Consulta las opiniones de los clientes
The team arrived on time & didn't mess about getting the job started! All work was carried out to a good standard & professional.I would recommend the lads I for a pay rise.
Might complaint is about the really poor aftercare.I had a damp proof course installed...quite painless but very very expensive.When winter came around we found ridiculously high readings on our de hu... Ver más
Firstly the surveyor found the issue and did not try to sell anything that was needed and took his time not only getting the survey together but advised exactly why the items were needed what we need... Ver más
La empresa ha respondido
Información sobre la empresa
- Contratista de aislamiento
- también en la categoría
- Tienda para la reforma del hogar
Escrito por la empresa
At Home Energy Save GB Ltd we are specialists in all fields of damp proofing and energy efficiency. Whether your problem is loft condensation, rising damp, penetrating damp, black mould, or simply heat loss then we can help. We specialise in energy-efficient wall coating, cavity wall insulation/extraction, spray foam insulation, damp proofing, energy-efficient conservatory roofs, and A+ rated windows and doors so we can give you professional FREE advice. The correct analysis of any damp or heat loss problem is vital to prevent costly and unnecessary work; so with 40 years of experience in the damp proof and energy efficiency industry across The Midlands and North West, we can be relied upon to make the correct diagnosis. All of our work is carried out to and often exceeds current UK standards.
Información de contacto
Unit 1, Crown Business Park, Govan Rd, Fenton Industrial Estate, ST4 2RS, Stoke-on-Trent, Reino Unido
- 01782497324
- contactus@hesgbltd.co.uk
- www.homeenergysaveuk.co.uk
4,3
Excelente
753 opiniones
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Damp proof course and skirting boards
Our damp proof course was put in efficiently but we then asked them to replace the skirting boards and had a lot of delays meaning the job wasn’t done for about 8 weeks. When it was done it was to a good standard and the staff were very friendly and conscientious, and we were offered a £500 off voucher for our next installation. I wasn’t happy with their communication and how they resolved our issues at the time, but they did their best to make amends later
27 de julio de 2026
Opinión espontánea
Brilliant from start to finish salesman…
Brilliant from start to finish salesman that came was very knowledgeable about the products you use very helpful talked us through everything
The 2 lads that come to do the job were very friendly the waited I finished work so they could show the work that they had done very pleased with the work
28 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Kevin,
Thank you, Kevin. We’re really pleased to hear everything was brilliant from start to finish. It’s great to know the survey was clear, helpful and carried out by someone knowledgeable who took the time to talk you through the products and process.
The lads will really appreciate your feedback too — friendly service, quality workmanship and keeping you informed at the end of the job is exactly what we aim to deliver. We’re delighted you’re pleased with the work.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Both worked hard & were helpful &…
Both worked hard & were helpful & flexible, didn't fit the trickle vents as apparently they were not suitable. Bathroom fan is noisy & has no on/off switch.
27 de julio de 2026
Opinión espontánea
Damp course as old house
Came promptly and were professional. Solved problems and worked hard.
27 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Emily,
Thank you, Emily. We’re really pleased to hear the team arrived promptly, worked professionally and solved the issues for you. It’s great to know you were happy with the effort they put in and the results achieved.
We really appreciate your review.
Kind Regards
Home Energy Save GB Ltd Team
They do the jobs excellently.
We had our gable end rerendered in August last year, and instantly commissioned them to complete the rest of the house this summer.
Both times the workforce were efficient and courteous.
If you need any jobs done you need look no further for a firm that can be trusted to do what is wanted.
We can not recommend them enough.
22 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Chris,
Thank you, Chris. We’re really pleased to hear how happy you were with the rerendering of your gable end last year, and that you chose to return to us to complete the rest of the house this summer. It means a lot to know you felt confident commissioning us again.
Both times, the team will appreciate your kind words — efficient, courteous workmanship is exactly what we aim to deliver, and it’s great to hear this has been your experience throughout.
Your trust and your recommendation genuinely mean a great deal to us.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Rick and Alex came and did the…
Rick and Alex came and did the rectification work on our house. They were personable, professional and a pleasure to be with. The work was carried out to a high standard and I would highly recommend them and the company.
25 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Christopher,
Thank you, Christopher. We’re really pleased to hear that Rick and Alex carried out the rectification work to such a high standard. It’s great to know you found them personable, professional and a pleasure to have working on your home.
We really appreciate your recommendation and your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Would recommend..
Ben and Alex came to carry out work in our home. We have had a damp proof course, trickle vents and a dmev extractor fan fitted in the bathroom. They arrived on time, were polite and identified themselves. They went through how they would go about completing each job. They were really quick and efficient and answered all questions that I had. I am happy with the work completed and would recommend this company.
24 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Racheal,
Thank you, Rachael. We’re really pleased to hear you’re happy with the work carried out — from the damp‑proof course to the trickle vents and the DMEV extractor fan. Ben and Alex will appreciate your kind words; arriving on time, explaining the process clearly and working efficiently is exactly what we aim to deliver.
It’s great to know all your questions were answered and that you’d recommend the company. We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
The speed and efficiency of their work
The speed and efficiency of their work. Adam and Dave worked hard and completed the task much quicker than I thought they would. They were most obliging and left our house in a neat and tidy state, taking care to make sure that there was no mess. - A good job done!
23 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Alec,
Thank you, Alec. We’re really pleased to hear how impressed you were with the speed and efficiency of the work. Adam and Dave will appreciate your kind words — they worked hard throughout and it’s great to know the job was completed quicker than expected.
It’s also lovely to hear they were so obliging and left your home neat, tidy and mess‑free. A good job done is exactly what we aim for.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Job done
Job done. Polite, tidied up.
A bit of poor communication between the office and the lads doing the job, but good overall.
23 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi James,
Thank you, James. We’re pleased to hear the work was completed to your satisfaction and that the team were polite and left everything tidy for you.
We appreciate your feedback regarding the communication between the office and the lads — thank you for highlighting it. We’ll make sure this is passed on so we can continue improving.
Thank you again for your review and for choosing us.
Kind Regards
Home Energy Save GB Ltd Team
Trustworrhy
Ive had a surveyor call today called johnny, he was very knowledgeble and told me what i needed to be done , he was very honest and also told me the things i didnt need doing, he was very honest about everything , and seemed very trustworthy, i trust johnny is a very valued member of your company !
22 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi David,
Thank you, David. We’re really pleased to hear that Johnny provided such a clear and honest survey for you. It’s great to know he talked you through what needed doing — and just as importantly, what didn’t — so you had a genuine and trustworthy assessment of your home.
Your feedback means a lot, and Johnny will be delighted to hear he made such a positive impression. He’s a valued member of the team, and we really appreciate you recognising that.
Thank you for your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Friendly team
Friendly team, very helpful and kept us informed through the whole process. Work was fast and efficient.
22 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Eleni,
Thank you, Eleni. We’re really pleased to hear the team were friendly, helpful and kept you informed throughout the whole process. It’s great to know the work was completed quickly and efficiently too.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Blatantly lied
Don't seem to know who doing what as far as appointments go.
From the outset found surveyor too familiar and slightly patronising. Allegedly found damp patches, although invisible, on upstairs walls but didn't answer my questions or show me readings. Conveniently rang office whilst here to get me a free full survey as if I booked if myself it would cost £250.....a nice scripted staged call!.
Also needed my partner to be here to do full survey. No chance, its MY house. Could also probably get grants too. Call me cynical but if you work, own your own house, no benefits etc you get Jack.
Surprise surpise there is no damp as demonstrated by a company delighted to show me on their damp meter.
So they would have been happy to 'solve' a problem that doesn't exist.
1 de abril de 2026
Opinión espontánea
Lads turned up on time good job done…
Lads turned up on time good job done highly recomend
20 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Dorothy,
Thank you, Dorothy. We’re really pleased to hear the lads arrived on time and completed the job to a good standard. It’s great to know you were happy with the work carried out and would highly recommend us.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Damp course repair
Surveyor and installers were professional and turned up on time. The workmen were very helpful and answered all questions. Job was done over 2 days and they tidied up after.
18 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Nicholas,
Thank you, Nicholas. We’re really pleased to hear that both the surveyor and the installers were professional and arrived on time. It’s great to know the team were helpful, answered all your questions and made sure everything was tidied up after the two‑day job.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
From survey to completion
From survey to completion the service was excellent. Quick efficient work carried out to a very high standard. Kept us informed all through the job. The workmen were very friendly and kept us informed with regular updates through the works as we were not living in the property. Cleaned up after the work was finished. A job well done.
18 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi,
Thank you for your review. We’re really pleased to hear that everything went smoothly from survey through to completion. It’s great to know the work was carried out quickly, efficiently and to such a high standard, and that you were kept fully informed throughout, especially with the regular updates while you weren’t living at the property.
Kind Regards
Home Energy Save GB Ltd Team
We’re delighted the team were friendly, professional and made sure everything was cleaned up once the job was finished. A job well done is exactly what we aim for, and we really appreciate your 5‑star review.
Satisfaction review.
I'm never happy about having workmen in my house, but Adam and Dave were lovely. Polite and conscientious. It was a messy job, but they arrived on time and started work immediately - no unnecessary chat. There was excellent preparation to protect carpets, etc. and they were also very thorough about clearing up afterwards. I was very impressed with this company.
13 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
HI Jean,
Thank you, Miss Minton. We’re really pleased to hear how well Adam and Dave looked after everything for you. It’s great to know they arrived on time, got straight to work and were both polite and conscientious throughout. We’re especially glad their careful preparation and thorough clean‑up helped make a messy job feel much easier to do.
We truly appreciate your kind words and your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Fantastic service
Fantastic service. Really professional and friendly staff, got the job done quickly. Very happy
11 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Sophia,
Thank you, Sophia. We’re really pleased to hear you received fantastic service and found the team professional, friendly and quick in getting the job done. It’s great to know you’re so happy with the results.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Clean, tidy, and a new DPC
Joel and Dylan sorted me a new damp proof course today. Joel spent time answering the few remaining questions we had and reassuring us that the work would be followed up in a year (watch this space!)
They were both extremely tidy and respectful of the property. Thank you.
ETA the process was actually good from start to finish (apart from miscommunication trying to rearrange the day for the surveyor) Mike, the surveyor, was patient and explained that what we originally were looking at (external insulation) wouldn’t actually solve the issues we were having. So definite heads up for not letting us run with it and try to push expensive external wall insulation on us but explaining that the DPC should help resolve the main issue, which is the damp.
13 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Jay,
Thank you, Jay. We’re really pleased to hear that Joel and Dylan got everything sorted for you and took the time to answer your remaining questions and reassure you about the follow‑up. It’s great to know they worked cleanly, respectfully and left everything tidy.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
Dave
Dave , our surveyor, was great! Explained everything really thoroughly and got us booked in for the work really quickly . Would highly recommend!
11 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Liz,
Thank you, Liz. We’re really pleased to hear how helpful Dave was during your survey. It’s great to know he explained everything thoroughly and got you booked in so quickly. We’re delighted you’d highly recommend us.
We really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
I very pleased as to how Phil explained…
I very pleased as to how Phil explained how to resolve the issues I have been having regarding damp and mould in my property he explained so I could understand how to proceed he was very pleasant in his demeanor I would recommend the company to others who are having the same problems
10 de julio de 2026
Opinión espontánea
Respuesta de Home Energy Save GB Ltd.
Hi Louise,
Thank you, Louise. We’re really pleased to hear how clearly Phil explained the steps needed to resolve the damp and mould issues in your property. It’s great to know he took the time to make everything easy to understand and that his friendly, down‑to‑earth manner made you feel comfortable throughout.
We’re delighted you’d recommend us to others experiencing the same problems, and we really appreciate your 5‑star review.
Kind Regards
Home Energy Save GB Ltd Team
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