From start to finish this was an easy process, all sorted in one phone call. Lots of options for accomodation and the show options were great. Only thing to mention is that on the original info send... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This is the 2nd time we've used Hotels Direct to arrange a London show, hotel and transport, and they have been superb on both occasions. Really easy to use with great communications, they take away... Ver más
This is the second time I've used hotel direct and will definitely use this service again. Made booking a hotel, a show and even train tickets so much easier and at a better price too rather than... Ver más
Great location. Fantastic rooms , spotless, very modern , everything you need . Best views from The sunroof terrace. Staff very friendly and accomadating. Perfect place to celebrate our 1st Weddi... Ver más
Información sobre la empresa
Escrito por la empresa
The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.
Hotel Direct Details
Escrito por la empresa

- Packages are cheaper!
- Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
- Arrival Assurance™
- Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
- UK-based customer service centre: 0800 633 8000
- Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
- Up to 75% off published hotel rates
- All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
- Best price guarantee
- Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
- 1000s of hotel reviews
- Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
- No Card fees. No Booking fees.
- All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.
Información de contacto
Bridge House, St Clement Street, TR1 1ER, Truro, Reino Unido
- 01872 261 100
- info@hoteldirect.co.uk
- www.hoteldirect.co.uk

Hotels, Rail Breaks and Theatre Packages
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Have used them before always satisfied…
Have used them before always satisfied our requirements long or short breaks.
Fantastic experience
Fantastic experience. Couldnt fault the hoel and staff cannot do enough for you
Simple to use
Simple to use, straightforward. Got all the tickets in a timely fashion - stress free.
Thank you Hotel Direct…..
This is the second time I've used hotel direct and will definitely use this service again. Made booking a hotel, a show and even train tickets so much easier and at a better price too rather than doing them individually. Had absolutely amazing seats for The lion king as you pick where you want to sit , also do many hotels to choose from so suits everyone’s budget and location.
Even picked train times and also had reserved seats (definitely a bonus)
Great service hotel accommodation, show and train tickets and itinerary sent straight away to your email. Everything clear and concise.
Thank you
Great location of chosen hotel
Great location of chosen hotel. Very easy to book hotel and rail package. Used Hotel Direct many times and would use them again,
Thoroughly excellent experience
Thoroughly excellent experience. Very easy to book and communication great from hotel direct. They even emailed me the day before the stay to confirm they had contacted the hotel and confirmed all of our bookings. Excellent service. I would highly recommend. I booked this trip for my mom’s 60th birthday and it all went smoothly. I will certainly be booking again!
Hotel stay in March 2026
Hotel was lovely, clean, considering the locaton it was quiet. Staff were polite and helpful. Lovely choice of food at breakfast. Would recommend the hotel.
The company only sent one train ticket…
The company only sent one train ticket despite booking for two people so i had issues on the train travelling to and from London
Hotel Diect arranged everything for us…
Hotel Diect arranged everything for us trains hotel show theatre seats made it very simple for us to arrange this experience kept us updated via emails they made excellent choices to make our experience one of the best.Would highly recommend using hotel direct and we will certainly use them again.
Holiday Inn, York city centre.
Well situated for city centre and many of the tourist attractions. Clean, comfortable rooms. Nice toiletries. Good breakfast. Friendly, helpful staff.
Very comfortable, excellent customer service.
Easy to reach via a number 63 bus from Kings Cross station.
Staff were polite friendly and helpful. The rooms are light airy and comfortable with everything you need.
A convenient location for visiting London.
Excellent one night stay at the Tower…
Excellent one night stay at the Tower Hotel to see Abba Voyage well organised by Hotel Direct could not fault one thing will use Hotel Direct again thank you for a great weekend.
Theatre break
What a lovely weekend break with my daughter great to see Oliver the musical and a walk round London on Saturday Lovely night sleep in the Holiday Inn regent street can’t fault the rooms great night sleep well manner staff Will come here again xx
Great stay for ABBA Break
Easily booked
Great value
Would definitely recommend
Hotel Direct were perfect for our Show/Hotel/Train package to see ABBA Voyage.
We visited London to see Abba Voyage.
With Hotel Direct we were able to build a package with our train, hotel and show tickets.
Our package was good value, we were kept well informed and all parts of our trip were efficient and good quality.
A great way to package a trip
A great way to combine travel, accommodation and theatre show into one easy experience
All on one packages without the hassle
Staff are easily contactable via the customer service number.
I was able to amend my booking due to an error I made with the date.
This was easily rectified. I also made changes to my journey time, which again was changed with ease.
Thank you again. We will definitely book with yourselves as we have done many times.
The ease and friendliness is why we keep using your services.
We have used this company quite a few…
We have used this company quite a few times now for trips to visit family. Our trains and hotels are all coordinated and have never had a problem.
Would highly recommend this company.
Was gifted a ticket for a night at Abba Voyage
Was gifted a ticket for a night at the curio by Hilton and to see ABBA Voyage.
Effortless upon arrival at the hotel and the arena was a pleasant 20 min walk. There was a train station right across the road but we preferred to walk. Loads of restaurants around.
Highly recommend Hotel Direct. Uncomplicated and easy to use.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








