From start to finish this was an easy process, all sorted in one phone call. Lots of options for accomodation and the show options were great. Only thing to mention is that on the original info send... Ver más
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This is the 2nd time we've used Hotels Direct to arrange a London show, hotel and transport, and they have been superb on both occasions. Really easy to use with great communications, they take away... Ver más
So easy to book exactly what we wanted both for a conveniently located hotel and the show. We had such a great time and would definitely do it all again with Hotel Direct
This is the second time I've used hotel direct and will definitely use this service again. Made booking a hotel, a show and even train tickets so much easier and at a better price too rather than... Ver más
Información sobre la empresa
Escrito por la empresa
The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.
Hotel Direct Details
Escrito por la empresa

- Packages are cheaper!
- Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
- Arrival Assurance™
- Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
- UK-based customer service centre: 0800 633 8000
- Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
- Up to 75% off published hotel rates
- All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
- Best price guarantee
- Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
- 1000s of hotel reviews
- Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
- No Card fees. No Booking fees.
- All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.
Información de contacto
Bridge House, St Clement Street, TR1 1ER, Truro, Reino Unido
- 01872 261 100
- info@hoteldirect.co.uk
- www.hoteldirect.co.uk

Hotels, Rail Breaks and Theatre Packages
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Excellent booking process
Excellent booking process. The whole experience was amazing. Everything ran smoothly and would definitely recommend and use again
Weekend getaway
This was the first time I have booked with hotel direct holiday but wouldn't hesitate to book with them again from arranging train travel to hotel and show tickets it made everything so easy for us , as a couple of a certain age it was great to have all the details taken out of our hands , so thank you holidays direct
Excellent Seamless service received.
Fabulous experience & service
Fabulous experience & service, from the moment we booked to unpacking the car when we got home. Will use again for sure.
Great deals and so easy to book
Great deals and so easy to book. Had a wonderful deal for Tina the Musical and London Bridge Hotel. So reasonable for a wonderful hotel and fantastic show. Website really good with brilliant hotel breaks. Highly recommend
very easy procedure
very easy procedure with a selection of theatre seats and hotels and we could choose train journeys to suit us
Hotel Direct, making life easy!
Hotel Direct just makes travel and event planning very easy. We will definitely use it again.
Great accommodation
Fantastic accommodation and friendly staff
Five star experience
Simple on-line booking process with excellent communication from booking to the event and great value for money. Abba Voyage was an amazing experience and the Tower Hotel was fabulous. A five star experience all round,
Wouldn’t recommend this agent
The train tickets we booked didn’t arrive in time and I couldn’t get in touch with the company as they only open Monday to Friday office hours. DPD should’ve delivered next day (which I paid for). The morning of the trip I got through to be told that I would have to have new tickets. I got there at the same time even though the train was cancelled but the ticket home had to be changed to a later time. I wasn’t offered a refund and when I asked they said they would look into it. The original tickets have still not arrived even though we’ve been on our trip. Will not use them again as you need to be able to get in touch with someone 24/7 about the trip in case anything happens you need to change.

Respuesta de Hotel Direct
Please avoid
Please avoid! terrible company!!!
Lies, not telling the whole story!!.
Not saying we were given deadlines to rebook!! even though they knew how serious the situation was! my aunt was attacked by a dog the day before we were due to travel!!she needed emergency surgery to her face!! Last thing on her mind was to rebook!!! They're received the police crime number, photos and medical reports and still asking if we had insurance!! No compassion, no thought or duty of care!! just hardlines, we're keeping your money!!! Also not mentioning 3 members of the party are the pensioners!!!
Your company have no compassion, all a set of robots following a script!! please stay away!!! Basically do not contact us again, we're not listening.
The company is not even worth a 1 star !!!

Respuesta de Hotel Direct
Great hotel staff are lovely and bridge…
Great hotel staff are lovely and bridge view bedrooms are awesome.
And the breakfast are great
Hotel and rail travel booking
We booked a combined hotel and rail travel trip to Scotland, booked online via hoteldirect.co.uk The booking process was easy to use. The communications from hoteldirect were prompt and accurate and everything went smoothly and according to plan. Thank you.
Easy to book
Easy to book, theatre tickets downloadable and no issues, I like the email confirmation the day before that HD have confirmed the booking with a named person at the hotel.
Theater break
Theater, train & hotel break at a great value. I’ve tried several travel agents and their prices were atrocious. With hotel direct got the whole package at a reasonable price and the whole trip from train to hotel to theater went really well.
So easy to book
It was so easy to book. We got the train, hotel and theatre package. Everything was so easy. Venue and hotel were on the same street! Perfect London getaway.
We will definitely be booking, again :)
Very easy to book breaks
Very easy to book breaks. This is the third time in three months we have booked breaks and we are very pleased.
Very easy to book,and made it easy to…
Very easy to book,and made it easy to make a package
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