Even though I bought the unit on-line it was very useful to be able to talk to a technical person first and then a salesperson when I wanted to amend the order
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Consulta las opiniones de los clientes
All in all, pretty good. Was looking for replacement emergency pull cords but had trouble finding them as a “search” however, after looking up “emergency pull switches”, there was the option to see a... Ver más
La empresa ha respondido
The team was very helpful when I set up a new trade account recently, and the items ordered were made available for local collection straight away. Their technical support is also excellent. Would hig... Ver más
La empresa ha respondido
Customer service and advice given over several phone calls was amazing, over and above, on the complications of wiring a roller shutter door sensor, very willing to help for a relatively cheap part,... Ver más
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Información sobre la empresa
Escrito por la empresa
Hoyles Electronic Developments Ltd are a family-owned British manufacturer with over 60 years of engineering expertise in door security and access control. Our products are engineered for the real world. Combining precision engineering with practical innovation, we create solutions that are advanced, reliable, and built to last. Designed to Perform. Trusted to Deliver.
Información de contacto
Sandwash Close, Rainford Industrial Estate, WA11 8LY, ST HELENS, Reino Unido
- +44 (0)1744 886600
- sales@hoyles.com
- www.hoyles.com
4,9
Excelente
146 opiniones
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Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Jeremy. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Good customer service
Even though I bought the unit on-line it was very useful to be able to talk to a technical person first and then a salesperson when I wanted to amend the order
21 de agosto de 2026
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Nigel. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Jason. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Andrew. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Reliable equipment and delivery
8 de abril de 2026
Opinión espontánea
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Alex. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Excellent service
Excellent service, asked a couple of unusual questions
Problem resolved
8 de abril de 2026
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Andrew. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Just what I needed!
Great customer care and support by all who I interacted with from tech guy who went that extra step to make sure all my concerns were elevated to the director who welcomed ensured by application was quickly administered.
Would definitely recommend them to anyone who wanted to work with their kit.
13 de enero de 2026
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Steve. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Very Speedy Delivery for a custom…
Very Speedy Delivery for a custom engraved product. Product works just as we hoped,
24 de noviembre de 2025
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
Perfect customer service
I was very please with how quickly I received the order after placing it online. I wasn't sure if this item would be sufficient for what I needed it for, after a short call to Hoyles sales team I felt very much at ease that my purchase was correct. The staff member was very educated on the item in question. I am extremely happy and would use again. SUPERSTARS!
31 de julio de 2025
Opinión espontánea
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Elizabeth. We really appreciate you taking the time to leave feedback and that you are happy with the service and product you have received from the Team @Hoyles
The team was very helpful when I set up…
The team was very helpful when I set up a new trade account recently, and the items ordered were made available for local collection straight away. Their technical support is also excellent. Would highly recommend.
25 de junio de 2025
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Anthony. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles
Great service and swift delivery
Great service and swift delivery, invoices sent without chasing up
25 de junio de 2025
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review James. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles
Spot on customer service and brilliant…
Spot on customer service and brilliant technical support when required.
23 de enero de 2025
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Graham. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles
Fast delivery a good communication and…
Fast delivery a good communication and the quality of the materials.
Well done
6 de enero de 2025
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Carlos. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles
Streamlined and efficient
Simple, communicative and provided exactly what we needed.
29 de octubre de 2024
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review. We really appreciate you taking the time to leave feedback and that you are happy with the service you have received from the Team at Hoyles.
Very helpful and fast service
18 de octubre de 2024
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Barry. We really appreciate you taking the time to leave feedback and that you are happy with the service you have received from the Team at Hoyles.
Great experience
Great experience. Very helpful lady I spoke to on the phone. Items arrived next day.
10 de octubre de 2024
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review. We really appreciate you taking the time to leave feedback and that you are happy with the service you have received from the Team at Hoyles.
UPS Delivery Was Dire
This transaction review is a little unfair on Hoyles themselves as they did all they could very effeciently, but their choice of courier in UPS is utterly dire.
Hoyles shipped the day after ordering and i got notification from UPS that they would deliver the following day from that between 8:30am and 11:30am and required a signature.
I re-arranged work so i was in my home office for the morning delivery.
11:30am came and went and i gave up waiting at 17:00 and just after i popped out for 20 minutes
30 minutes later .. by which time i had returned home, I recived an email from UPS saying they tried to deliver at 17:00 and the business was closed which is rather odd as it was my house and neigbour who was gardening didnt notice a bloody huge brown UPS delivery van in our very small cul-de-sac of 5 houses.
Lets be honest the driver couldnt be bothered to deliver and used the business closure as an excuse.
The parcell got delivered late afternoon the following day which a bizarre conversation whith the driver about whether it was a business delivery or personnel.
I dont have the time or pateince with this nonsense so will use another compnay next time that uses a reliable courier service.
21 de junio de 2024
Respuesta de Hoyles Electronic Developments Ltd
Hello Mr Abraham
Thank you for your feedback, sorry that you have been left disappointed with the service you have received, it is frustrating for us to get a 3 star review based on the service provided by UPS. I have forwarded concerns regarding the UPS delivery to our UPS Account Manager, thank you for letting us know.
Regards Lindsay
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