Even though I bought the unit on-line it was very useful to be able to talk to a technical person first and then a salesperson when I wanted to amend the order
La empresa ha respondido
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Consulta las opiniones de los clientes
All in all, pretty good. Was looking for replacement emergency pull cords but had trouble finding them as a “search” however, after looking up “emergency pull switches”, there was the option to see a... Ver más
La empresa ha respondido
The team was very helpful when I set up a new trade account recently, and the items ordered were made available for local collection straight away. Their technical support is also excellent. Would hig... Ver más
La empresa ha respondido
Customer service and advice given over several phone calls was amazing, over and above, on the complications of wiring a roller shutter door sensor, very willing to help for a relatively cheap part,... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Hoyles Electronic Developments Ltd are a family-owned British manufacturer with over 60 years of engineering expertise in door security and access control. Our products are engineered for the real world. Combining precision engineering with practical innovation, we create solutions that are advanced, reliable, and built to last. Designed to Perform. Trusted to Deliver.
Información de contacto
Sandwash Close, Rainford Industrial Estate, WA11 8LY, ST HELENS, Reino Unido
- +44 (0)1744 886600
- sales@hoyles.com
- www.hoyles.com
4,9
Excelente
146 opiniones
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Excellent service
Excellent service, staff excellent when speaking with them delivery as told. Thank you for your excellent service.
RDC Electrical Engineers Ltd
17 de junio de 2024
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Greg. We really appreciate you taking the time to leave feedback and that you are happy with the service you have received from the Team @Hoyles.
Respuesta de Hoyles Electronic Developments Ltd
Hello Rose thank you for the 5* review, we appreciate you taking the time to submit feedback and are so pleased you are happy with the products and the service you received from Hoyles.
Respuesta de Hoyles Electronic Developments Ltd
Hello David thank you for the 5* review, we appreciate you taking the time to submit feedback and are so pleased you are happy with the products and the service you received from Hoyles.
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your Review Dimitre. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles.
Very fast delivery and ease of ordering
22 de enero de 2024
Respuesta de Hoyles Electronic Developments Ltd
Thank you for your 5* Review Ian. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles.
Very helpful sales and technical…
Very helpful sales and technical services. Rapid delivery too which was great.
3 de enero de 2024
Respuesta de Hoyles Electronic Developments Ltd
Thanks for your 5* Review Nimesh. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles.
Respuesta de Hoyles Electronic Developments Ltd
Thanks for the 5* Review Steve. We really appreciate you taking the time to leave feedback and that you are happy with your purchase and the service you received form Hoyles :-)
Great product You did what you said you'd do and…
You did what you said you'd do and product appears great where other failed
30 de octubre de 2023
Respuesta de Hoyles Electronic Developments Ltd
Thank you for the 5* Review Martin. We really appreciate you taking the time to leave feedback and that you are happy with the product and service that you received from the Hoyles team.
Respuesta de Hoyles Electronic Developments Ltd
Thanks for the 5* Review Trent. We really appreciate you taking the time to leave feedback and that you are happy with your purchase and the service you received form Hoyles :-)
Respuesta de Hoyles Electronic Developments Ltd
Thanks for the 5* Review Zoubida. We really appreciate you taking the time to leave feedback and that you are happy with your purchase and the service you received form Hoyles :-)
Unprofessional UPS assistant
The products ordered matched those delivered and that went well.
However, the UPS assistant, Tânia Costa, did not do well to inform me that I could not pay the customs fees in advance, which is not true, and I was very unprofessional in the terms in which she replied to me.
For future orders I will avoid using UPS.
13 de agosto de 2023
Respuesta de Hoyles Electronic Developments Ltd
Thanks for your review Joaquim. We really appreciate you taking the time to leave feedback. I have forwarded concerns regarding the UPS assistant, thank you for letting us know.
Regards Lindsay
Very helpful and accommodating
Very helpful and accommodating. Resolved an issue for us very quickly.
25 de junio de 2023
Respuesta de Hoyles Electronic Developments Ltd
Thanks for the 5* Review Sarah. We really appreciate you taking the time to leave feedback :-)
They sold what I needed
They sold what I needed. I ordered it from their website. It can a couple of days later.
19 de julio de 2023
Respuesta de Hoyles Electronic Developments Ltd
Thanks for your Review Kevin. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles.
I only received 1 item in the bag not 2…
Thank you for the quick response and rectified the mistake
12 de abril de 2023
Respuesta de Hoyles Electronic Developments Ltd
Hello Mr Foster,
Please accept our apologies for the missing item, this is most unusual. I have sent a replacement pack in the post 1st class today.
Regards Lindsay
Great prices and fast delivery
Simple ordering procedure - Fast delivery - Competitive pricing
27 de marzo de 2023
Respuesta de Hoyles Electronic Developments Ltd
Thanks for your Review Nat. We really appreciate you taking the time to leave feedback and that you are happy with the service and purchases you have received from the Team @Hoyles.
Great service and product range
22 de marzo de 2023
Respuesta de Hoyles Electronic Developments Ltd
Thank you for the 5* Review Christopher. We really appreciate you taking the time to leave feedback and that you are happy with your purchase and the service you received :-)
Just what i requested fantastic
16 de febrero de 2023
Respuesta de Hoyles Electronic Developments Ltd
Thank you for the 5* Review. We really appreciate you taking the time to leave feedback and that you are happy with the service and products you've received form Hoyles :-)
7 days to get a small relay delivered…
7 days to get a small relay delivered is ridiculous
7 de febrero de 2023
Respuesta de Hoyles Electronic Developments Ltd
Hello Mr Macpherson,
Sorry that you have been left disappointed with the service you have received from the team at Hoyles. Please accept our sincere apologies.
Regards Lindsay
Excellent service
Excellent service. Fantastic staff . Especially Linndsay who was most helpful.
8 de diciembre de 2022
Respuesta de Hoyles Electronic Developments Ltd
Thank you for the lovely 5* Review John. We really appreciate you taking the time to leave feedback and that you are happy with the service you've received form the Hoyles Team :-)
Had what I needed on their website
Had what I needed on their website, east to order with good communication on order and good delivery
5 de noviembre de 2022
Respuesta de Hoyles Electronic Developments Ltd
Thank you for the 5* Review Barry. We really appreciate you taking the time to leave feedback and that you are happy with the service that you received from Hoyles :-)
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