The Hyde Group Opiniones 

1538
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Moving in proceeded smoothly. I felt fortunate with the process! Nadia is an excellent person; she provided substantial help throughout and offered guidance whenever needed, so I cannot recommend her... Ver más

Valorada con 5 estrellas sobre 5

Had issues in past. Repairs not always carried out in a timely fashion. But this time Liam, came to sort out plumbing issues and provide Ist Class Service. Kitchen Taps and Under sink piping rep... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Can only say what I've seen.... 2yrs max warranty on all plumbing and you'll be lucky if it lasts that long from what I've seen at they're YAPTON site.... two separate customers told plumbing isn't co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Not only is our home beautiful and everything we wanted, but the staff/ company have been amazing from start to finish. We dealt with Ann, who kept us updated every step of the way, was very helpful a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Autoridad de viviendas
  2. también en la categoría
  3. Desarrollo inmobiliario

Sobre The Hyde Group

Escrito por la empresa

We’re Hyde - we're here for our customers, and we're here for good. The Hyde Group was established in 1967 to provide homes for those left behind by the market and since 1988, we've proudly been building quality homes. Our mission is to provide homes and communities that people are proud of. We own and/or manage 130,000 homes and provide neighbourhood services to about 350,000 people. The quickest way to manage your home is through MyAccount, sign up on our website.

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Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(1538)

324 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Extremely happy with the service…

Extremely happy with the service provided by Hyde and the Member of Staff that visited my home.

27 de julio de 2026
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Respuesta de The Hyde Group

Hi Susan, that's great to hear. Thank you for you 5* review. Kind regards, Louise

Valorada con 1 estrellas sobre 5

I have been with Hyde Group since 2005

I have been with Hyde Group since 2005, my mistake was to give up my property & move into a (Damp, Appalling & Multiple Old Features Bath/Doors:Windows Hyde will constantly give you false hope.. Rent goes missing from accounts.. Please don't go near this Group Profit Only Thank Louise but no thanks!

7 de agosto de 2025
Opinión espontánea
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Respuesta de The Hyde Group

Hi there, I'm sorry to read your review and hear about your experience. If you could please respond to my request for further details, I can ask our customer service team to look into this for you. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Repair carried out on my houseout…

Workers were efficient and carried out the job quickly.

6 de agosto de 2026
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Respuesta de The Hyde Group

Hi Gaynor, we're so pleased to hear that our team was efficient and completed the job swiftly. Thank you for your 5* review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Electrician

Electrician, arrived in good time, was very efficient and pleasant. Done the job in no time.

30 de julio de 2026
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Respuesta de The Hyde Group

Hi Trudi, that's great to hear. Thank you for taking the time to leave your review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Ran into some problems but managed to get the job done

4 de agosto de 2026
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Respuesta de The Hyde Group

Hi Lee, We're glad to hear that we could help, even with the challenges encountered. We appreciate your positive feedback. Thanks, Louise

Valorada con 1 estrellas sobre 5

I moved in my new flat in November 2025…

I moved in my new flat in November 2025 and Hyde communication is shocking I should have know from the start that this was a bad idea buying property with them.

Today I receive a £522 bill because they have failed to inform E-ON that we moved in! And they informed them in July 2026.

I honestly think they are a bunch of cowboys and I am so surprised they win awards as everyone in the Parkside Triangle development is upset and not happy with level of service.

I have emailed Hyde I am waiting on there response! But I would like compensation for their error that has now left me with a £522 Bill!

4 de agosto de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Hi there, I'm sorry to hear about this. If you could please respond to my request for further details, our customer service team can look into this for you. Kind regards, Louise

Valorada con 1 estrellas sobre 5

3 weeks ago they shut off water for…

3 weeks ago they shut off water for whole 82 flat building for nearly 24 hours. But now even more radiculous- we are without water for over 4 days. In these weather conditions we can't use shower, toilet, food. No running water at all. In 2026? In London city? And no timing when we are getting water back. If I could leave 0 stars- I would.

2 de agosto de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Hi there

We're very sorry for the issues you've been experiencing with water supply and we know how disruptive and frustrating this is.

We've been delivering water and our teams worked all last weekend to carry out the necessary repairs. Our teams have also been onsite to provide any necessary support and answer any questions. Please contact us on 0800 3 282 282 if you need further support.

Kind regards
Louise

Valorada con 5 estrellas sobre 5

Hyde housing repair

Hyde housing was very quick at booking in my repair contractor who came was very polite and helpful listened and fixed the problem there and then and completed the repair in short amount of time very professional and credit to the company for there fast efficient response helpful staff and a very easy
Process to what could have been a stressful process five stars

23 de julio de 2026
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Respuesta de The Hyde Group

Hi Amy, we're so pleased to hear about your experience and it's great to know that our contractor was professional and efficient. Many thanks, Leah.

Valorada con 5 estrellas sobre 5

Repairs

Repairs
I had no issues. The staff and workmen were very pleasant and helpful.

28 de julio de 2026
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Respuesta de The Hyde Group

Hi Esther, thank you for your review. We're so glad you had a good experience. Many thanks, Leah.

Valorada con 5 estrellas sobre 5

Removing black mould

Removing black mould, scraping out old grout & replacing with new. Charming operative & a truly pro job. Much appreciated.

10 de julio de 2026
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Respuesta de The Hyde Group

Hi Chris, we're so glad to hear you're pleased with our service, Many thanks, Leah.

Valorada con 5 estrellas sobre 5

THE PLUMBER WAS POLITE

THE PLUMBER WAS POLITE, EFFICIANT AND GOT THE JOB DONE. THANKYOU

20 de julio de 2026
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Respuesta de The Hyde Group

Hi Teresa, thank you so much for your great feedback. Many thanks, Leah.

Valorada con 5 estrellas sobre 5

The person doing the job was very…

The person doing the job was very polite and on time to what was given and he knew what he was doing and just got on and did it

13 de julio de 2026
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Respuesta de The Hyde Group

Hi Christine, we're happy to hear that our team member provided such a good service. Thank you for your review. Many thanks, Leah.

Valorada con 1 estrellas sobre 5

They didn’t come let me down two hours…

They didn’t come let me down two hours before

15 de julio de 2026
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Respuesta de The Hyde Group

Hi Jane, I'm sorry to hear this. If you haven't already done so, please contact us on 0800 3 282 282 to rebook the appointment. Kind regards, Louise

Valorada con 4 estrellas sobre 5

They did a great job made a mess I had…

They did a great job made a mess I had to clean it up the mess they made it was hot offered and water or coffee me and support cleaned it up

14 de julio de 2026
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Respuesta de The Hyde Group

Hi Craig, thank you for taking the time to leave your review. Many thanks, Leah.

Valorada con 1 estrellas sobre 5

Yet another bad reveiw because they…

Yet another bad reveiw because they can’t keep to promises. Have had a two year ordeal and stress from this company was owed £500 compensation which they promised and assured me would be paid today yet it is not and shock again when I call nothing is known despite someone (not allowed to name names) telling me it would definitely be paid today after waiting well over a month for them to just set up a payee. Absolute joke company is full of lies and clearly none of them know what they are doing

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very nice worker

Very nice worker, job done well

3 de julio de 2026
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Respuesta de The Hyde Group

Hi Rona, that's music to our ears! Thank you for your review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

The quality of work done

The quality of work done, the staff was polite and friendly

26 de junio de 2026
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Respuesta de The Hyde Group

Hi Genevieve, I'm so pleased to hear that our colleague was polite, friendly and did a good job. Thank you for your review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Bathroom …

Technician arrived excellent work carried out was very attentive to my home

2 de julio de 2026
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Respuesta de The Hyde Group

Hi Mrs Williams, we're delighted to hear this. Thank you very much for your 5* review. Kind regards, Louise

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