The Hyde Group Opiniones 

1540
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had issues in past. Repairs not always carried out in a timely fashion. But this time Liam, came to sort out plumbing issues and provide Ist Class Service. Kitchen Taps and Under sink piping rep... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Can only say what I've seen.... 2yrs max warranty on all plumbing and you'll be lucky if it lasts that long from what I've seen at they're YAPTON site.... two separate customers told plumbing isn't co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Not only is our home beautiful and everything we wanted, but the staff/ company have been amazing from start to finish. We dealt with Ann, who kept us updated every step of the way, was very helpful a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was really pleased with my recent repair request for Hyde Housing. I didn’t expect the issue to be addressed so quickly after I reported it. The handyman who came was absolutely fantastic; he was p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Autoridad de viviendas
  2. también en la categoría
  3. Desarrollo inmobiliario

Sobre The Hyde Group

Escrito por la empresa

The Hyde Group is one of the UK's largest and most diverse housing, property and community services providers. Hyde Housing Association, its founding member and principal regulated landlord, is a member of the G15 group of the largest housing associations in London and a not-for-profit charity. As of October 2026, Hyde owns or manages around 130,000 homes and provides neighbourhood services to more than 350,000 people across the UK. The group operates in all London boroughs and provides services in more than 300 local authority areas across the UK. Hyde Group companies provide affordable homes for people and communities, manage and maintain places on behalf of local authorities, colleges, emergency services and private businesses, as well as supporting armed forces families with their homes. The quickest way to manage your home is through MyAccount, sign up on our website.

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Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(1540)

329 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Replacement airing cupboard pum

Your engineer arrived on time. Was respectful of my home. Kept me informed during the visit of the work that he was undertaking. Kept any inconvenience to a minimum.

1 de abril de 2026
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Respuesta de The Hyde Group

Hi Lesley, that's great to hear. Thank you for taking the time to leave your review. Kind regards, Louise

Valorada con 1 estrellas sobre 5

It took to long to get anything done…

It took to long to get anything done and when they turn up they have no idea what they are doing they pointed outside the brick wall and miss some the only one that was good was the last mould wash that I had done it would be good if they had their names on their uniform cause some of them won't give you their names and it sound rude when you say ok mate I

30 de marzo de 2026
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Respuesta de The Hyde Group

Hi Kenneth, I'm sorry to hear about your experience. If there are any repairs or work outstanding, please contact our customer service team on 0800 3 282 282. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Very impressed



I was really impressed with how quickly I was able to book the appointment, and even more pleased that it was on a day that suited me perfectly. The young man who came to do the repair was brilliant—he found the faulty part straight away and immediately arranged a follow‑up visit to fix it.

He arrived on time, worked neatly and efficiently, and made sure everything was left tidy. I genuinely appreciated his professionalism and the care he put into the job. It made the whole experience smooth and stress‑free.

31 de marzo de 2026
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Respuesta de The Hyde Group

That's wonderful to hear. Thank you for taking the time to leave your feedback - it really helps us to keep improving our services. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Good Customer Service

As I wasn't at home, the contractor called me before arrival, when he arrived, I spoke to him through my son calling me. At the end of his visit, he called me back to inform mr of his findings and the work which he carried out. Very, very good Customer Service

25 de marzo de 2026
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Respuesta de The Hyde Group

Hi Sue, I'm so pleased to hear that our colleague kept you informed along the way as communication is key. Thank you for your excellent feedback. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Thank you Nadia - (HNH Canterbury)

Thank you ever so much Nadia at Riverside for her help in securing my forever home.
I am still settling in and so far have met some lovely neighbours.
Looking forward to spending the rest of my time on earth here.

19 de febrero de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Dear Supa,

We're happy to hear that you had a positive experience! It's wonderful that you are settling into your new home and meeting your neighbors. We appreciate your kind words.

Warm regards,
Hyde New Homes

Valorada con 5 estrellas sobre 5

Thanks

Thanks. Thanks. Thanks. Thanks.

25 de marzo de 2026
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Respuesta de The Hyde Group

HI Emma, thank YOU for your review! Kind regards, Louise

Valorada con 5 estrellas sobre 5

Very happy with the work done and speed…

Very happy with the work done and speed in which it was undertaken

23 de marzo de 2026
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Respuesta de The Hyde Group

Hi Liza, that's great to hear. Thank you for taking the time to leave your review. Kind regards, Louise

Valorada con 1 estrellas sobre 5

Nightmare I have the WORST Neighbours…

Nightmare I have the WORST Neighbours they are SO noisy I’ve been complaining for 2 years ! My phone has the worse mic so it’s not recording properly. They have done NOTHING TO HELP! Nothing!

24 de marzo de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Hi Yasmin, I'm sorry to hear this and understand how difficult it must be. I can see that our antisocial behaviour team are working with you on this, so please continue to liaise with them. Kind regards, Louise

Valorada con 1 estrellas sobre 5

So my rent is going up to 311 a week…

So my rent is going up to 311 a week for a 3 bedroom it’s so high that I have to move out how can anyone afford this and how does it’s make sense that another Hyde person that lives in a different area and has a 3 bedroom house with Hyde rent is 177 a week

23 de marzo de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Hi Tania, I'm sorry to hear this. Please contact our customer service team on 0800 3 282 282 to discuss what support may be available. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff. Both in office and in home. Thanks Hyde.

19 de marzo de 2026
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Respuesta de The Hyde Group

Hi Glenn, that's music to our ears! Thank you so much for your review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

The workman that was so nice friendly…

The workman that was so nice friendly and polite, he sorted out the problem straight away check it all and said if I had any further problem to Hyde and get them out again.

13 de marzo de 2026
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Respuesta de The Hyde Group

Hi Mrs Hennessy, that's wonderful to hear. Thank you for your 5* review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

From when I was reported to someone …

From when I was reported to someone coming to look at it and saying it needed doing and getting it done was very fast person that came to fix the windows did a great job i can't fault any thing thank you very much

13 de marzo de 2026
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Respuesta de The Hyde Group

Hi Theresa, I'm so pleased to hear that you're happy with the window repairs. Thank you for your review. Kind regards, Louise

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