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Jacksons Fencing Opiniones 

4163
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From enquiry to the delivery of goods very good Went to office and they carefully went through all of my requirements and all the products they offer with no pressure, took my rough drawings and th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Some years ago I purchased panels, trellis, post's and caps and was very impressed with the quality and excellent delivery service. So much so I had no hesitation and was confident the products would... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to deal with, although the payment system when paying over the phone always seems pretty slow and ‘clunky’ for the Jackson’s staff. Nice easy collection and good value shavings which is very much... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The gates are of a high quality and having the Hinges and door furniture prefitted made all the difference I have shown these to my installer and he recommends them now to his customers.

Información sobre la empresa

  1. Tienda de suministros para vallas
  2. Contratista de cercas
  3. Vivero
  4. Tienda de insumos para paisajismo
  5. Maderera

Sobre Jacksons Fencing

Escrito por la empresa

Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.

Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.

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Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.


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Premium Fencing & Gates, Made in Britain

Escrito por la empresa

Designed for life
Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.

25 Year Guarantee

No staining, painting, or additional treatment required

No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed. Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 76% de las opiniones negativas

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4,7

Todas las opiniones

(4163)

417 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Solid quality product look great on…

Solid quality product look great on both sides. Well packaged for delivery and easy ordering site

2 de julio de 2026
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Thank you for your five-star review! We're delighted to hear you're pleased with the quality of the product and the ease of ordering. We really appreciate your feedback and support.

Valorada con 5 estrellas sobre 5

Love the Gate. Etc

Great service excellent communication and knowledge of products and service 1st class.

26 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your five-star review! We really appreciate your kind words and support.

Valorada con 1 estrellas sobre 5

Very disappointing after-sales service.

Very disappointing after-sales service.

We purchased a new timber gate which has developed a noticeable 12mm twist. Despite providing photos and requesting a replacement, we've been told to adjust the hinges, keep the gate closed and wait until March to see if it improves.

We have also raised the matter with Area Manager Wendy Lawton, as I don't believe asking a customer to wait six months for a problem with a new product is a reasonable solution.

We fully understand that timber naturally moves, but there has to be an acceptable limit.

Unfortunately, based on how this has been handled so far, I couldn't recommend their after-sales service.

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service is excellent with…

Customer Service is excellent with friendly, professional and helpful staff.

The products are outstanding. Excellent quality, finish and appearance. Worth the money for the quality of the products.

3 de julio de 2026
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Respuesta de Jacksons Fencing

Thank you for your five-star review! We're delighted to hear that our team provided friendly, professional service and that you're so pleased with the quality and finish of our products. We really appreciate your kind words and support.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company, great service, sorted back orders rapidly and products are excellent.

29 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your fantastic feedback! We're delighted to hear that you received great service and that you're pleased with the quality of our products.

Valorada con 5 estrellas sobre 5

Jacksons 5*

Great Team Great Product and overall service Start to Finish

Thank you

Jacksons Fencing
And Rueben W

25 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your kind words! It's fantastic to hear that our team, products, and overall service met your expectations.

Valorada con 5 estrellas sobre 5

Thank you Jacksons Fencing

They have been supplying our fencing and gates since the early 1980s and I cannot fault their professional service and excellent products.

2 de julio de 2026
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Respuesta de Jacksons Fencing

Thank you for your wonderful review. We greatly appreciate your longstanding custom and are thrilled to hear that you've been happy with both our products and service over the years. Your support means so much to us.

Valorada con 4 estrellas sobre 5

Great delivery

Great delivery, very helpful guy with forklift and skilled at negotiating narrow estate road.

25 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your review. We're delighted to hear that the delivery went smoothly and that our forklift driver was helpful and able to navigate the narrow estate road with skill and care. We appreciate your feedback and hope to provide an even better experience next time. Thank you for choosing us.

Valorada con 5 estrellas sobre 5

Excellent quality gates

Excellent quality gates. Great delivery experience. Hats off to driver who negotiated a very narrow access in exceptional heat all with good cheer. Thank you.

26 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your fantastic review. We're delighted to hear that you're pleased with the quality of your gates and that your delivery experience was a positive one. We'll be sure to pass your kind words on to the driver, who will be thrilled to know his efforts navigating the narrow access in such challenging heat were appreciated. Thank you for choosing us, and we hope to serve you again in the future.

Valorada con 5 estrellas sobre 5

Privacy fence

Great quality fencing that looks good. Very professional company. Good delivery service.

30 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your great review. We're delighted to hear that you're pleased with the quality of your fencing and that it looks great too. It's wonderful to know that our team provided a professional service and that your delivery experience met expectations. We really appreciate your feedback and thank you for choosing us.

Valorada con 5 estrellas sobre 5

Good quality sleepers

Good quality sleepers delivered on time and in a convenient spot for me. Thank you very much.

29 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your kind review. We're delighted to hear that you're pleased with the quality of the sleepers and that they were delivered on time and placed in a convenient location for you. We really appreciate your feedback and thank you for choosing us.

Valorada con 5 estrellas sobre 5

Excellent quality fencing.

29 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your excellent review. We're delighted to hear that you're pleased with the quality of your fencing. Your feedback is greatly appreciated, and we're grateful for your support. Thank you for choosing us.

Valorada con 5 estrellas sobre 5

Jacksons Fencing - the best

Jacksons Fencing provides probably the best quality fencing available. Whilst you pay a premium price it is most certainly worth it plus you get the 25 year Jackure guarantee. We have very strong winds along the north west coast of Wales but the fencing is more than up to the job.

27 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your fantastic review! We're delighted to hear that you're so pleased with the quality and durability of our fencing.

Valorada con 2 estrellas sobre 5

good enough fence but poor customer…

good enough fence but poor customer service and delivery experience.
ordered the wrong gate (my error) but charged additional delivery and collection fees for unused, unopened stock. Also took over a week to process a refund on gate post collection.

17 de agosto de 2026
Opinión espontánea
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Respuesta de Jacksons Fencing

Thank you for taking the time to leave your feedback. We're pleased to hear that you were happy with the quality of the fence, but we're sorry that your customer service and delivery experience did not meet expectations.

As many of our products are made to order and the incorrect gate was ordered in error, the collection and redelivery charges were applied to cover the transport costs involved. However, we understand that this can be frustrating, particularly when the item was unused and unopened.

We also apologise for the delay in processing your refund following collection. While refunds can take several working days to complete, we appreciate that a quicker resolution would have been preferable.

We value your feedback and will use it to review our processes and communication to help improve the experience for future customers. If there is anything further you'd like to discuss, please don't hesitate to contact our customer service team.

Valorada con 5 estrellas sobre 5

Excellent quality products

Excellent quality products
Quick delivery
Kept informed of delivery time

18 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your fantastic review! We're delighted to hear that you're pleased with the quality of our products and the delivery. We really appreciate your feedback and thank you for choosing us.

Valorada con 5 estrellas sobre 5

Excellent quality fencing

Excellent quality fencing . Worth spending a little bit more on this quality product.

17 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your five-star review! We're delighted to hear that you're pleased with the quality of your fencing.

Valorada con 5 estrellas sobre 5

Garden fencing

It’s an excellent quality of fencing that looks very good. The service is excellent, offering support and advise and making sure everything is in order. The delivery was seamless and it is so well protected for transportation. The delivery men were very good. I strongly recommend Jackson’s fencing. It also does live up to the 25 years plus. I bought a fence previously and it still looked like new when I left that property.

17 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you so much for your wonderful review and recommendation. We're delighted to hear that you're pleased with the quality and appearance of your fencing, and that our team was able to provide the support and advice you needed throughout the process. We're also thrilled to hear about your previous Jacksons fence. Thank you again for choosing Jacksons and for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

The quality of the fencing is top notch…

The quality of the fencing is top notch and the customer care matches thank you

17 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your kind words. It's great to hear that our fencing and customer care both met your expectations.

Valorada con 5 estrellas sobre 5

Excellent quality products

Excellent quality products for this reason Jacksons are now our main supliers. Superb service and highly knowledgeable staff. Their product knowledge is second to none.

20 de agosto de 2026
Opinión espontánea
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Respuesta de Jacksons Fencing

Thank you for your fantastic review. We're delighted to hear that our product quality and service have made Jacksons your main supplier.

It's great to know that our team's product knowledge and support have helped build your confidence in working with us. We value your continued partnership and look forward to supporting your projects for many years to come.

Valorada con 5 estrellas sobre 5

Delivery excellent very efficient and…

Delivery excellent very efficient and professional. The decking looks fabulous. Very happy with quality.

20 de junio de 2026
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Respuesta de Jacksons Fencing

Thank you for your wonderful feedback. We're delighted to hear that you found our delivery service efficient and professional, and that you're pleased with the finished decking.

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