Jane Packer Opiniones 

433
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The delivery was a mess. You gave an option for a Sunday delivery and then didn’t deliver until the Tuesday. The flowers were dumped at the front door (since no one was home like they would have been... Ver más

Valorada con 5 estrellas sobre 5

Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... Ver más

Valorada con 4 estrellas sobre 5

Apparently very nice flowers. They arrived very dry but recovered after 24 hours with tlc. I had ordered the flowers as a gift, but it was I who received all the delivery messages, not the recipient... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Floristería

Información proporcionada por diversas fuentes externas

Luxury Flowers Delivered Across The UK


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

433 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(433)

33 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

As a regular buyer of Jane Packer…

As a regular buyer of Jane Packer flowers
I was slightly disappointed by the flowers sent to
my friend for her birthday they looked a bit dried out to me and not the normal standard or quality that I have always had. Before??
Susan Brooks

13 de mayo de 2022
Logotipo de Jane Packer

Respuesta de Jane Packer

Dear Susan,
Thanks for taking the time and trouble to leave us a review. We try very hard to provide gorgeous bouquets and the best service possible, so it's great when our customers let us know when we hit the mark, or otherwise. We're very sorry that you were slightly disappointed with your latest order from us, one of our team will be in touch to discuss Meanwhile we hope you will visit us again in the future.

Kind regards,

The Jane Packer Team

Valorada con 1 estrellas sobre 5

The flowers were smaller than on…

The flowers were smaller than on website and they were not fresh at all, had brown marks on them and looked old. Didnt have any smell.

6 de mayo de 2022
Logotipo de Jane Packer

Respuesta de Jane Packer

Dear Ulya,
Thank you for taking the time and trouble to provide feedback on the recent delivery of the hatbox arrangement that you ordered from us. We're very sorry that overall you were disappointed with the size and quality and the fact that the roses had no scent.
We pride ourselves in providing innovative flower designs of the highest quality, so are very upset that you feel that we didn't achieve this.

Our customer service team will be in touch to discuss this with you.

Kind regards,

The Jane Packer Team

Valorada con 5 estrellas sobre 5

Hatbox of Roses

Sent a Hatbox of roses to a friend for her Birthday. The whole thing was beautifully packaged and presented which I could see from the delivery photo. She was over the moon with it.

5 de mayo de 2022
Valorada con 5 estrellas sobre 5

Be-spoke arrangement…

I ordered a be-spoke arrangement through customer service.
Customer service were extremely helpful and informative.
The arrangement arrived on time, and was absolutely stunning! Exactly what I wanted!
Will definitely use Jane Packer again.
Highly recommend.

7 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service is fab

Customer service is fab! The Girls are really helpful. The flowers are beautiful and well designed. Will always continue to be a Jane Packer customer!

7 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful flowers

Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is everything, and Jane Packer Delivered exceeds expectation every time! Happy Client who will order time and time again! Thank you for bringing joy to people's lives!

6 de abril de 2022
Valorada con 5 estrellas sobre 5

Will remain loyal to Jane Packer only

The Jane Packer team takes feedback seriously, and does whatever they can to make up for any unhappiness. Prompt and helpful replies via emails too! Will always return to Jane Packer for orders & classes ◡̈

1 de marzo de 2022

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