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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

It took a while for the order to be processed and shipped but when I reached out for an update customer service was very helpful and kind. I ordered the monthly subscription with 4 bags as well as the... Ver más

Valorada con 5 estrellas sobre 5

I bought this product for myself, and ended up becoming the family waxer. It is so easy to wax men's brows, ears and other facial hair knowing I would never be able to get them to do it outside our ho... Ver más

Valorada con 4 estrellas sobre 5

Okay, would recommend giving yourself a lot of time to get through the learning curve and be patient with yourself 😂 It is very forgiving for a beginner!! The different waxes really do make a differe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well I have to say I would love for you to have a custom service call but hey beggars can’t be choosers. I did run into an issue with just receiving my product, but when I reached out them they were... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟 Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡 But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖 With all the love and good vibes, The Jelly Wax Team


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

89 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(89)

29 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I’ve been using Jelly Wax for a couple…

I’ve been using Jelly Wax for a couple years now, and I refuse to go back to shaving. It’s so easy to use and great quality. I recently received some of their new post wax gel and I love it! Highly recommend. ☺️

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Jelly Wax

Thank you so much for sticking with us all these years! We’re thrilled you’re loving the new post-wax gel!

Valorada con 5 estrellas sobre 5

Very helpful!

Had a small hiccup with my order and the team was very helpful and made sure that I got everything that I paid for, including the free gift. I have used the product twice already and I can say that, as a woman with facial hair from PCOS, it's a total game changer!

14 de octubre de 2025
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Respuesta de Jelly Wax

Thank you so much for sharing your experience! We’re really glad our team was able to sort things out and ensure you received everything!

It makes us so happy to hear that the product has been a game changer for you!

Valorada con 5 estrellas sobre 5

Very honest company

Very honest company! Everything they say in the ads are true.
Good reliable product, I signed up for the refill subscription.

8 de octubre de 2025
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Respuesta de Jelly Wax

Thank you so much for your kind words! We’re truly happy to hear that you’ve had a great experience and that our product delivered exactly as promised!

Valorada con 5 estrellas sobre 5

Everything arrived quickly and in…

Everything arrived quickly and in perfect condition! I have enjoyed everything I get from jelly wax, and this last package was great. Not only is the wax the best I have used, but the skincare and scrubs are amazing. I am very sensitive, so having gentle skin care that is not irritating is a must and the jelly wax products are perfect. I also don't know how they do it, but the scent of the scrubs smells AMAZING and stays on me the whole next day. As someone who has tried every other hair removal and at home waxing out there, Jelly Wax is unbeatable. AMAZING RESULTS EVERY TIME!

26 de septiembre de 2025
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Respuesta de Jelly Wax

Thank you so much for this amazing review! We’re thrilled to hear your package arrived safely and that you’re loving the wax, skincare, and scrubs.

Valorada con 5 estrellas sobre 5

Good product great customer care

The package came quick and although I struggled for whatever reason with glitches stating certain items couldn’t ship to DC. When I finally got the order through I forgot to click for the qualifying free item. I reached out to customer service and they hooked me up.
My daughter is happy with the product.

3 de octubre de 2025
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Respuesta de Jelly Wax

Hi Timothy! We’re glad to hear your package arrived quickly, and we’re sorry about the glitches during checkout!

Valorada con 5 estrellas sobre 5

It’s a Christmas gift for my…

It’s a Christmas gift for my granddaughter and it’s what she wanted

24 de septiembre de 2025
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Respuesta de Jelly Wax

Thank you so much for your review! How thoughtful of you, we hope your granddaughter loves the Jelly Wax!

Valorada con 5 estrellas sobre 5

2025 Wax Warmer Review

The product arrived incredibly fast and I was very very happy with the quality. I did a lot of research before making this decision to purchase a hard wax warmer and Jelly Wax constantly was recommended. Most of the reviews mentioned the temperature dial as a negative or neutral factor--I did not find that to be true at all. The dial felt secure and responsive.
I have very sensitive skin and found the wax to be nonirritating. It took a bit of trial and error to figure out which wax worked best for my hair type and being able to make my own bundle without commiting to a monthly subscription was the best for me. The scent was not unpleasant and very mild.
I would recommend this product to those who are on the fence.

25 de agosto de 2025
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Respuesta de Jelly Wax

Thank you so much for sharing your experience! We’re thrilled to hear everything arrived quickly and that both the warmer and wax worked well for your sensitive skin. We appreciate your recommendation and are glad the customizable bundle was a perfect fit!

Valorada con 1 estrellas sobre 5

going back to razors

This was the only wax I've ever used and honestly will probably be the last just because of how bad my experience was. My armpits started literally bleeding and it was so patchy on my legs. Definitely going back to the razor.

6 de septiembre de 2025
Opinión espontánea
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Respuesta de Jelly Wax

Hi Sky! We sent you an email! We hope we can make things right for you!

Valorada con 5 estrellas sobre 5

I love the product

I love the product. I have extremely sensitive skin and a lot of allergies. I ordered the starter kit and used it right away. After my first use, I went online and placed a subscription order for more. My one request would be that you add an unscented product. I am very scent sensitive and that is the one area of concern for me.

28 de julio de 2025
Valorada con 5 estrellas sobre 5

The best!

Amazing product with fast and easy shipping! Definitely becoming a returning customer

25 de junio de 2025
Valorada con 4 estrellas sobre 5

The wax is definitely easy to use and…

The wax is definitely easy to use and does its job, however I feel that the scent of the wax is a little bit aggressive and could also be one of the reasons for irritation. I would love to see a wax that has maybe aloe or tea tree oil in it.

26 de mayo de 2025
Valorada con 5 estrellas sobre 5

I enjoy ordering my wax

I enjoy ordering my wax. My only issue is I wish there was an option to just order wax packets and not the sticks. As I go through the wax faster than the sticks and have a large collection of sticks. Feels wasteful to me

26 de mayo de 2025
Valorada con 5 estrellas sobre 5

Well packed

Order came in a small, well packed package, nice for environment. The wax was great for my legs, painless. Used one of the after wax soothing gels and it smelled wonderful and made my legs so soft!

28 de abril de 2025
Valorada con 5 estrellas sobre 5

Super good product

Super good product. Been using it for 2 weeks now; the wax never pulls the skin like other waxes, even the more sensitive parts feel find with Jelly wax!

28 de abril de 2025
Valorada con 1 estrellas sobre 5

The whole experience was disappointing…

The whole experience was disappointing for the price I paid. I didn't get everything in my order when it first arrived. I contacted customer service and they were able to send SOME of the items missing, but I still didn't receive everything. I definitely would not recommend ordering from them with my experience.

28 de marzo de 2025
Valorada con 5 estrellas sobre 5

Not to be dramatic but this is life-changing...

I watched the videos and read the reviews and after asking my professional waxer pal who said this looked legit, I went for it and bought the starter kit. I have always struggled with hair management as I am biracial and light skinned with very dark, coarse hair. I am also a swimmer, so I feel pressure to stay on top of my head-to-toe hair removal routines all year round, which can take up TONS of my time and lots of products.

When I say that my jaw dropped after I made the first Jelly Wax pull on my leg...I COULD NOT BELIEVE how painless it was and how it grabbed EVERY HAIR at the root. I have never ordered a subscription so fast in my life. The hype is real, people. This might sound dramatic but I am not joking when I say that this is life changing for me. I am going to get so much time back, and I can feel more comfortable in my skin whether I want to grow it all out and vibe or remove it all safely. THANK YOU JELLY WAX :')

26 de enero de 2025

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