It took a while for the order to be processed and shipped but when I reached out for an update customer service was very helpful and kind. I ordered the monthly subscription with 4 bags as well as the... Ver más
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Consulta las opiniones de los clientes
I bought this product for myself, and ended up becoming the family waxer. It is so easy to wax men's brows, ears and other facial hair knowing I would never be able to get them to do it outside our ho... Ver más
Okay, would recommend giving yourself a lot of time to get through the learning curve and be patient with yourself 😂 It is very forgiving for a beginner!! The different waxes really do make a differe... Ver más
La empresa ha respondido
Well I have to say I would love for you to have a custom service call but hey beggars can’t be choosers. I did run into an issue with just receiving my product, but when I reached out them they were... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟 Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡 But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖 With all the love and good vibes, The Jelly Wax Team
Información de contacto
3571 Far West Blvd Suite #3447, 78731, Austin, Estados Unidos
- info@jellywax.co
- www.jellywax.co
Invita a los clientes a opinar
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Ha contestado el 50% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I’ve been using Jelly Wax for a couple…
I’ve been using Jelly Wax for a couple years now, and I refuse to go back to shaving. It’s so easy to use and great quality. I recently received some of their new post wax gel and I love it! Highly recommend. ☺️

Respuesta de Jelly Wax
Very helpful!
Had a small hiccup with my order and the team was very helpful and made sure that I got everything that I paid for, including the free gift. I have used the product twice already and I can say that, as a woman with facial hair from PCOS, it's a total game changer!

Respuesta de Jelly Wax
Very honest company
Very honest company! Everything they say in the ads are true.
Good reliable product, I signed up for the refill subscription.

Respuesta de Jelly Wax
Everything arrived quickly and in…
Everything arrived quickly and in perfect condition! I have enjoyed everything I get from jelly wax, and this last package was great. Not only is the wax the best I have used, but the skincare and scrubs are amazing. I am very sensitive, so having gentle skin care that is not irritating is a must and the jelly wax products are perfect. I also don't know how they do it, but the scent of the scrubs smells AMAZING and stays on me the whole next day. As someone who has tried every other hair removal and at home waxing out there, Jelly Wax is unbeatable. AMAZING RESULTS EVERY TIME!

Respuesta de Jelly Wax
Good product great customer care
The package came quick and although I struggled for whatever reason with glitches stating certain items couldn’t ship to DC. When I finally got the order through I forgot to click for the qualifying free item. I reached out to customer service and they hooked me up.
My daughter is happy with the product.

Respuesta de Jelly Wax
It’s a Christmas gift for my…
It’s a Christmas gift for my granddaughter and it’s what she wanted

Respuesta de Jelly Wax
2025 Wax Warmer Review
The product arrived incredibly fast and I was very very happy with the quality. I did a lot of research before making this decision to purchase a hard wax warmer and Jelly Wax constantly was recommended. Most of the reviews mentioned the temperature dial as a negative or neutral factor--I did not find that to be true at all. The dial felt secure and responsive.
I have very sensitive skin and found the wax to be nonirritating. It took a bit of trial and error to figure out which wax worked best for my hair type and being able to make my own bundle without commiting to a monthly subscription was the best for me. The scent was not unpleasant and very mild.
I would recommend this product to those who are on the fence.

Respuesta de Jelly Wax
going back to razors
This was the only wax I've ever used and honestly will probably be the last just because of how bad my experience was. My armpits started literally bleeding and it was so patchy on my legs. Definitely going back to the razor.

Respuesta de Jelly Wax
I love the product
I love the product. I have extremely sensitive skin and a lot of allergies. I ordered the starter kit and used it right away. After my first use, I went online and placed a subscription order for more. My one request would be that you add an unscented product. I am very scent sensitive and that is the one area of concern for me.
The best!
Amazing product with fast and easy shipping! Definitely becoming a returning customer
The wax is definitely easy to use and…
The wax is definitely easy to use and does its job, however I feel that the scent of the wax is a little bit aggressive and could also be one of the reasons for irritation. I would love to see a wax that has maybe aloe or tea tree oil in it.
I enjoy ordering my wax
I enjoy ordering my wax. My only issue is I wish there was an option to just order wax packets and not the sticks. As I go through the wax faster than the sticks and have a large collection of sticks. Feels wasteful to me
Well packed
Order came in a small, well packed package, nice for environment. The wax was great for my legs, painless. Used one of the after wax soothing gels and it smelled wonderful and made my legs so soft!
Super good product
Super good product. Been using it for 2 weeks now; the wax never pulls the skin like other waxes, even the more sensitive parts feel find with Jelly wax!
The whole experience was disappointing…
The whole experience was disappointing for the price I paid. I didn't get everything in my order when it first arrived. I contacted customer service and they were able to send SOME of the items missing, but I still didn't receive everything. I definitely would not recommend ordering from them with my experience.
Quick and Easy to Use
The product was received very quickly. I've used it once for my eyebrows and it was very effective and easy to use.
Great product
Great product, does a better job than all the ones you can find on amazon.
Not to be dramatic but this is life-changing...
I watched the videos and read the reviews and after asking my professional waxer pal who said this looked legit, I went for it and bought the starter kit. I have always struggled with hair management as I am biracial and light skinned with very dark, coarse hair. I am also a swimmer, so I feel pressure to stay on top of my head-to-toe hair removal routines all year round, which can take up TONS of my time and lots of products.
When I say that my jaw dropped after I made the first Jelly Wax pull on my leg...I COULD NOT BELIEVE how painless it was and how it grabbed EVERY HAIR at the root. I have never ordered a subscription so fast in my life. The hype is real, people. This might sound dramatic but I am not joking when I say that this is life changing for me. I am going to get so much time back, and I can feel more comfortable in my skin whether I want to grow it all out and vibe or remove it all safely. THANK YOU JELLY WAX :')
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