Jigsaw24 Opiniones 

547
•
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Inside Sales (Leon) was extremely helpful, and saved me many weeks vs. Apple's BTO. Great friendly service and will shop again if there is an opportunity. Thanks again Leon!

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de hardware para ordenadores

Escrito por la empresa

We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

547 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(547)

57 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Barney was excellent

Barney was excellent - sorted alternative in stock machine and helped with a problem after delivery. Superb representative for J24

16 de abril de 2024
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Respuesta de Jigsaw24

Thank you for your message David, we're glad to hear that you had a good experience working with Barney.

Valorada con 1 estrellas sobre 5

Very poor experience for delivery

Very poor experience for delivery
1. Out of hours delivery time to a business address
2. Rescheduled and then delivered to wrong address

I have used Jigsaw since the late 90s, and being local and independent would like to continue that support, but ordering from almost anyone else on the last few occasions has been more reliable and not wasted time awaiting deliveries that don't happen!

11 de abril de 2024
Opinión espontánea
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Respuesta de Jigsaw24

Hello, we are sorry to hear that you have not had a good experience with our delivery. We value your support as a long-time customer and we welcome you to email Logistics@Jigsaw24.com to discuss the matter further with a member of our delivery team.

Valorada con 1 estrellas sobre 5

Appalling

Appalling, was supposed to get a replacement external hard drive when they collected the faulty one
No replacement sent with the driver
Was given a pathetic excuse that they didn't release the replacement even though they said it would be with the driver in emails I was sent
Having to stay in for another day waiting for the delivery

25 de marzo de 2024
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Respuesta de Jigsaw24

Hello, we are sorry to hear that you have not had a good experience with our service. If you would like to discuss the matter further with a member of our team, we welcome you to contact our Customer Support department at CustomerSupport@Jigsaw24.com who will be able to assist you.

Valorada con 5 estrellas sobre 5

Highly Recommended.

Great advice and speedy service. Would certainly use again.

25 de marzo de 2024
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Respuesta de Jigsaw24

Thank you for your feedback Jenny. We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Right price

Right price, great service delivered exactly on time.

7 de marzo de 2024
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Respuesta de Jigsaw24

Hi Chris, thank you for your feedback. We are glad to hear that you had a positive experience with our services.

Valorada con 1 estrellas sobre 5

Sign you up for newsletters you didn't join

Any company who thinks it's an acceptable business practice to breach GDPR law and email you when you didn't OPT IN, should be considered bottom of the barrel in terms of service offering, trust and morality. Lowest of the low. Sack your marketing team and find a team that knows how to market properly.

7 de febrero de 2024
Opinión espontánea
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Respuesta de Jigsaw24

We are really sorry to hear about your recent experience; if you feel we have not handled your data in the correct manner, we welcome you to contact our Data Protection Officer at DPO@jigsaw24.com who can look into this for you. For future reference on how Jigsaw24 manage data under the UK-GDPR regulations and Data Protection Act 2018, please refer to our Privacy Notice: https://www.jigsaw24.com/privacy-notice

Valorada con 1 estrellas sobre 5

Very poor customer service

Very poor customer service. It was clear since it was 'just' an adobe subscription renewal that they didn't care. However we've always bought hardware from them - but won't again due to error after error on this renewal job. Went direct in the end and won't be back. A real shame since we've used jigsaw for years since starting the agency.

30 de octubre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Radio silence

Scheduled a delivery to arrive today about fortnight ago.
Nothing from them, no delivery, no communication since the original order to indicate anything was even been processed...

15 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just want to say a massive thanks to…

Just want to say a massive thanks to Joshua Smith from the repair service team. We have sent many Apple laptops in for repairs and they're always repaired quickly. Joshua is always quick to response no matter what the question and very professional and friendly.
I highly recommend.

30 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Mac Studio with the correct configuration was in stock and delivered next day. Apple had quoted a four week lead time.

13 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Price

Price, service and delivery. Will certainly consider Jigsaw 24 for any future Mac purchases

29 de noviembre de 2022

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