Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... Ver más
Localización
Cambiar localizaciónKings Cross Road, Dundee, DD2 3XH Dundee, Scotland, GB
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Consulta las opiniones de los clientes
A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... Ver más
La empresa ha respondido
Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... Ver más
Glenn and Lee ensured a smooth process during the purchase and handover process. Disappointed that the car did not come with the ‘M” branding decals on the side wings which they should have been as it... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de motocicletas
- Estación de inspección de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Escrito por la empresa
Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.
John Clark Motor Group
Escrito por la empresa

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Información de contacto
Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, Reino Unido
- 01382 815 993
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Very good company to deal with.
Found them a very good company to deal with relaxed sales staff, Scott guided us through all processes and deal options on the car then ran through all apps etc in the car on collection , impressive stock.

Respuesta de John Clark Motor Group - BMW Tayside
Scott Gray explained everything and…
Scott Gray explained everything and made buying the new car easier than I thought it would be We were kept up to date at every new event in the process Thanks Scott

Respuesta de John Clark Motor Group - BMW Tayside
I had the most wonderful salesman
I had the most wonderful salesman, Scott Gray. My vehicle took long however Scott kept me informed all the way. I appreciated it very much.

Respuesta de John Clark Motor Group - BMW Tayside
Excellent service well looked after by Scott…
Excellent service well looked after by the staff, especially Scott 10 out of 10

Respuesta de John Clark Motor Group - BMW Tayside
Seamless sale from start to finish
Seamless sale from start to finish. Alistair was great, kept me updated and informed all the way through the process

Respuesta de John Clark Motor Group - BMW Tayside
Everything went so smoothly The sales…
Everything went so smoothly The sales executive Mr Grant was brilliant. When we took the delivery the customer service team looked after us well.

Respuesta de John Clark Motor Group - BMW Tayside
The experience was great from start to finish.
The experience was great from start to finish, from the receptionist, to the sales people, all were happy to help service my needs.
I ended up with the car I wanted at the price I needed.

Respuesta de John Clark Motor Group - BMW Tayside
very professional and excellent service
the salesman lee and the manager glen were very professional,they made the whole experience very good on purchasing my new vehicle

Respuesta de John Clark Motor Group - BMW Tayside
The team were great from the sale to…
The team were great from the sale to driving off in the new car - every step from trade-in, finance, and handover. Well done David amd Heather for making it a hassle free experience.

Respuesta de John Clark Motor Group - BMW Tayside

Respuesta de John Clark Motor Group - BMW Tayside
David was brilliant and explained…
David was brilliant and explained everything, made the process really easy

Respuesta de John Clark Motor Group - BMW Tayside
Myself not being very good with tec the…
Myself not being very good with tec the guys were very helpful and handover experience was good.

Respuesta de John Clark Motor Group - BMW Tayside
David was great throughout
David was great throughout. The slight disappointment was the paint not being touched up as agreed on door. I had to buy a touch up pen to sort which I shouldn't have had to.

Respuesta de John Clark Motor Group - BMW Tayside
Booking car in for a service and MOT
Booking car in for a service and MOT. Staff very accommodating during the booking by phone and arrival.
£350 service carried out and quick short video received by me around some further works. This was carried out early morning. This is where it gets a bit tricky. On the video the engineer advise that some tyre damage occurred which would be a fail at MOT. 4 hrs later they put the car through the MOT which it duly failed. I never received a call or seen the video until later in the day. Is it good customer service to put the car through the MOT knowing it would fail? Good level of work to be carried out too- tyres and bushes £2500 which they missed out on. Poor taste left and when the Service Manager starts stating “we had a contract” you know they botched up. Lost two grand of work over £54 MOT. This type of practices move people away from franchise dealers. Be on your toes folks, your money is what they want at the cost of customer service.
Update- John Clark managed to upload the incorrect mileage during the MOT. DVLA advised me and it was corrected by the garage or it would be done to the customer to prove an error at the garage occurred. If you are using this garage pay attention and have your wits about you.
Lee was very good
Lee was very good, very professional. Explained everything thoroughly. Had good knowledge of the product and friendly manner

Respuesta de John Clark Motor Group - BMW Tayside

Respuesta de John Clark Motor Group - BMW Tayside
Great experience at John Clark Dundee BMW
We have just bought a new BMW from John Clark Dundee & service,advice was brilliant, no sales pressure & enjoyed the experience of buying my new car with them

Respuesta de John Clark Motor Group - BMW Tayside
Great customer service from Jordan
Great customer service from Jordan. Made the whole experience easy and straightforward. His communication was excellent and really helpful and friendly!

Respuesta de John Clark Motor Group - BMW Tayside

Respuesta de John Clark Motor Group - BMW Tayside
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. Lee was very likeable and I trusted him immediately!

Respuesta de John Clark Motor Group - BMW Tayside
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