Joss & Main Opiniones 

I absolutely love this dining set!! The blue is a little bit darker than shown which is what I was hoping. They are a nice weight- not too heavy or too light. Was delivered without issue.

Vase was even more impressive in person

Your online catalogue in which I ordered from listed these pillows with inserts. Mentioned twice in the information section. I did see “not included “ after I paid for them. Please correct your catalog so that others don’t make the same mistake as I did. I ordered the inserts today but had hoped on using the pillows for the holiday.

I was told by one virtual agent I could return wall art as it wasn’t delivered and later called and rep told me I had to try to return after delivery and pay to return. I will not do business with Joss and main again

You cancelled my order after weeks of waiting. And saying the items shipped. Terrible!

I recently returned chairs that I had purchased with cash, and the experience has been extremely frustrating. When I brought the items back to the store, I was told that because the refund amount was over $500, the money would have to come from their corporate office and would take 4–6 weeks. Even though I found this unreasonable—especially since I paid in cash—I waited the full time frame.

After 6 weeks passed with no refund, I called the store. They repeated the same script about “4–6 weeks,” even though I explained that I was already past that point. They then gave me the number for their corporate office. When I called, corporate confirmed they did see my return in the system, but the store had never notified them that a refund check needed to be issued.

Corporate then told me it would take another 4–6 weeks. I told them that was unacceptable since I had already waited the original time frame. I asked to speak with a manager, who said she needed to get “approval from finance” before a check could even be sent. A week later, I received an email saying the refund was finally approved—but that the check would take another 6–7 weeks to arrive.

At this point, I’m going on months of waiting for a refund for an item I paid cash for. I should not have to chase down multiple people, escalate to managers, or fight to get my own money back. This process is completely unreasonable, poorly communicated, and shows a lack of accountability between the store and corporate office.

I will not be shopping here again.

I ordered a wedding present and the couple were very happy! It arrived in time.

Horrible. Dining table came damaged and they shipped the wrong item.

I love Joss & Main. Products are great and shipping is fast! They are my go to.

the problem was with delivery. The products were delivered to early and then it took two attempts for me to received my packages

Quality of product and timeliness of delivery.

faux plant delivered on time and packaged well

I ordered a very expensive lingerie chest on June 8th. Three days later I was showing the chest on your website and noticed it was on sale for $150 less than I paid. The delivery date is not until Saturday June 20th. I called Josh & Main more than a week before the delivery date requesting a credit of $150 or cancelling and reordering. They said it's not their policy. It was even more annoying to get 2-3 emails every day this week promoting the sale and reminding me that the sale was not for me! This is not a way to treat a good customer. The chest is scheduled to arrive in 4 days. I will hate it. I'm just so upset.

Always a pleasant experience with Joss &Main, from the quality of their products, reasonably priced, to quick and efficient delivery, thank you.