JUSTPOLES- Curtain poles and Curtain Tracks Opiniones 430

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Abby was very knowledgeable and we were allowed to bring samples of fabric home with us for a week which helped us to decide which colour theme worked well. The fitter was very punctual and profession... Ver más

Valorada con 5 estrellas sobre 5

This is the third time that we have ordered either blinds or curtains from Just Sew Interiors and once again we are thrilled with the quality, finish and service; from entering the shop to enquire an... Ver más

Valorada con 1 estrellas sobre 5

Bought a regular pole and bay pole. Regular pole was fine, bay pole did not function as described. Just Poles wouldn’t accept a return and persisted to email why it was our fault it didn’t work to jus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased two sets of curtain poles in black nickel. After a few months the poles became scratched and corroded from the curtain eyelets, which was unexpected. On contacting Andrew at just poles he... Ver más

Información sobre la empresa

  1. Diseñador de interiores

Escrito por la empresa

Just Poles are a UK based curtain pole and curtain track specialist. Our website is the UK`s largest online retailer of quality curtain poles and curtain tracks. We also manufacture bespoke curtains and soft furnishings. Our retail shop is based in the North East and offers the largest selection of top quality brand names such as Silent Gliss, Galleria, Alison Davies, Resina Design, Advent Designs, Byron and Byron, Lawson Johnston, Regency, Jones, Hallis Hudson, Rolls, Opus Studios, Speedy, Swish, Kestrel, Charles Rowley, Museum, Walcot House and many more. We also have a fantastic range of Tiebacks and trimmings to choose from. Visit our retail shop to see for yourself, a Huge display of curtain poles and curtain tracks. View Our Latest Collections Here. Browse by category, Manufacturer or if you are looking for a particular pole or track use our Search Feature. If you can`t find what you are looking for or need a little bit of advice please Contact us and one of our fully trained staff will be happy to help.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

430 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

This is the third time that we have…

This is the third time that we have ordered either blinds or curtains from Just Sew Interiors and once again we are thrilled with the quality, finish and service; from entering the shop to enquire and select fabrics - the range is vast- to measuring up, making up and fitting the service and quality is excellent
Would highly recommend Just Sew Interiors

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would thoroughly recommend

Abby was very knowledgeable and we were allowed to bring samples of fabric home with us for a week which helped us to decide which colour theme worked well. The fitter was very punctual and professional. A very nice man who did a fabulous job. We are extremely happy with the work provided.

14 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Slow

Very slow. Ordered a bracket on a Tuesday AM. By the weekend still hasn't been dispatched. Ordered another part by a competitor on same day and arrived on the Thursday.

28 de febrero de 2026
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Luke
The part you order is a part that has a lead time of 5-7 working days, when you contacted us on Friday this was the 3rd working da, and we did say that the part would leave as soon as possible. Leaving a review that the goods have not been delivered before the lead time is not a true reflection of the order. The goods did leave us on the 7th working day, and were delivered by Evri. The postage you also paid was for a standard delivery, this is not an express.
Sorry you feel the delivery was slow but this was due to production and shipping lead time as stated on the website when ordering.
Many thanks
Sales Dept.

Valorada con 5 estrellas sobre 5

5* Service Every Time

I have used this company several times to purchase curtains and curtain poles and have always been impressed by the quality of their products, their attention to detail and dedication to providing a personal service. I have just bought a single and quite exquisite curtain tie back and have again experienced a 5* service. Thank you so much!!!!

13 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great after sales support.

I purchased two sets of curtain poles in black nickel. After a few months the poles became scratched and corroded from the curtain eyelets, which was unexpected. On contacting Andrew at just poles he was very helpful and arranged replacements even though they were beyond the warranty timeframe. Be sure that just poles have good after sales support as well as offering a diverse range of products.

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect curtains and pole installation from JustPoles.

Excellent service from start to finish. Abby showed us a huge range of fabrics and we found the perfect choice. Andrew measured the required curtain drop, advised on the width of the curtains and pole, installed the pole and hung the curtains too. We would definitely recommend JustPoles.

27 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and professional

Andrew is a true professional. Answered all my questions with me in mind. Took great care, hanging and finishing velvet curtains. They look great, exactly as I had imagined. If I need any curtains in the future, I will certainly return to JUST SEW.

2 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

ordered 3 poles only to receive an…

ordered 3 poles only to receive an email 3 days later telling me they are out of stock and might be back in in a couple of weeks.

EDIT: to be fair to the company, there was a typo in their email which led me to believe the poles would not be in stock for some time. i was phoned by the shop and we had a polite discussion about this. they promptly issued a refund and hence this edited review. the takeaway is, they do try to do the right thing...

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Does what it says on the can. Brilliant product for sticky curtains that were driving me mad. Well packaged and delivered so quickly

12 de noviembre de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Mrs Beddoes, use the product every 4-6 months and it will keep the rails smooth for years to come.
Thanks
JustPoles Sales taem

Valorada con 5 estrellas sobre 5

My order arrived as promised

My order arrived as promised.
Very well packaged.
Very competitive pricing.
Good quality product.
Arc 25mm Passing Curtain Rings.

6 de octubre de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Paul, thanks for the review, we do try to ensure goods are delivered quickly, but more importantley safe, it looks like we have met our goals. Enjoy the products
Thanks
JustPoles Team

Valorada con 5 estrellas sobre 5

Quality service

From browsing to choosing the fabric and having the curtains made up I was impressed by the help and support offered by Abby who was very professional on every occasion. My windows were measured timely by Andrew who offered great advice in each room. I am delighted with the finished product and fully intend to return for curtains and blinds throughout my house. Thankyou!

21 de agosto de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Katherine, thanks you for the review, we try our best to help customers, and give good positive advice.
Thanks
JustPoles Team

Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service, our curtains and blinds look stunning. Thank you again!

20 de septiembre de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Thank you for the review Alison. The curtains and Blinds are so fitting to the style of your house, traditional colours and a slightly modern design.
We are pleased that your happy with everything
Best Regards
Andrew

Valorada con 5 estrellas sobre 5

Really quick delivery and with…

Really quick delivery and with reputable delivery company, not one that dumps your parcels and runs.
Product was exactly what I wanted and price was reasonable too.
Very happy.
Thank you

8 de septiembre de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Margaret, thank you for the review, and the positive comments about your order.
Thank you for choosing Justpoles.com.

Valorada con 1 estrellas sobre 5

AVOID - AWFUL CUSTOMER SERVICE

Bought a regular pole and bay pole. Regular pole was fine, bay pole did not function as described. Just Poles wouldn’t accept a return and persisted to email why it was our fault it didn’t work to justify not refunding. Ultimately resulted in a PayPal case (which we won after review of the pictures and emails) but it took a month or two to resolve. Would never use again, really poor customer service and the main guy was quite rude / patronising.

1 de agosto de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Fiona, very sorry you feel that we have been unhelpful, and that the product was not as described. Looking at the file, we can see that the curtains were never going to fit the pole, and when one of our sales staff tried to help, you saw this as patronising, and not helpful. The guy who gave advice is one of our professional fitters, and has hung hundreds of curtains, and his advice is through over 20 years of professional fitting, and is normally invaluable to customers having issues.. The pole has been partly returned to us, and we can see that you have had issues, but again apologies that this was not as you had intended.
Regards
Customer Service Dept.

Valorada con 5 estrellas sobre 5

Excellent service from Just Sew…

Excellent service from Just Sew Interiors. Abby in the Houghton shop was really helpful , nothing was too much trouble. Andrew and his wife who fitted the tracks and curtains were first class. A great job. So pleased with our curtains . I would highly recommend the Company .

9 de mayo de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Hello Steve, thnak you for the kind words and the review. The Bay Window Tracks and Curtains looked stunning in the rooms, and were a perfect match to the Victorian-Edwardian style of your house, and certainly made an impression when walking in the room.
We are so happy that your pleased with all aspects of our service from shop to fitting.
Thanks
Andrew and the Team

Valorada con 5 estrellas sobre 5

First class service

First class, professional and friendly service, willing to go the extra mile to assist, and very helpful and patient on the phone wih all my questions about the order.

20 de marzo de 2023
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Thank you for the review, we do try to ensure customers expectations are exceeded where we can.
Thanks
The Just Poles Team

Valorada con 5 estrellas sobre 5

Justpoles are the most patient

Justpoles are the most patient, most friendly and lovliest people I have dealt with in a long time. Their customer service is fabulous.

21 de noviembre de 2022
Opinión espontánea
Logotipo de JUSTPOLES- Curtain poles and Curtain Tracks

Respuesta de JUSTPOLES- Curtain poles and Curtain Tracks

Thank you for your review its nice to know when we please our customers.
Kind regards
Just Sew Interiors

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