Staff were very helpful in the sofa shop explaining the billing process but also in helping me choose the right sofa and right colour. The delivery staff were also very nice and got on with the job with no messing! They came in and asked where I would like the sofa putting and listen well. Thank you KC sofas. I will recommend you to my friends and family.

Great service from start to finish, relaxed showroom, wonderful delivery, high quality comfortable furniture.
Would highly recommend.

Beautiful furniture and just very nice people good service

Bought a sofa in October 2024, the sofa started slightly creaking and then dipping down in less than a year.. I got in touch with KC sofas but the sofas only have a years warranty (now I know why)
I would have contacted them sooner but I had my first baby in July 2025 so had a lot on my plate. Anyway we had taken out the 5 years cover KC SOFAS sells so thought it would be fine, opened a claim with the company that does the cover in Feb 2026, it’s now mid way through may and our sofa is still broken, we have had two engineers out, one confirmed the way the sofa has been made it was always going to break sooner or later (good to know and clearly shows not good quality)
The sofa has got so much worse since we opened the claim with stainguard and sounds like it’s on the brink of collapse… it’s not even 2 years old which is ridiculous! So for 4 months we have only been able to use half the sofa (it’s a large corner sofa) and we have a baby which has made things so hard for us

I am fuming as I referred my sister to this company as well who bought the same sofa as me, I was referring my mum but have told her to stay away if this is the length of life you can expect from the sofas they sell. Really disappointed because the staff were wonderful when we bought.

I have now had a reply from KC sofas and basically have said not their problem it’s outside the year warranty… if you want to spend thousands of pounds on a sofa for it not to last a year and a half then go to this company
We had a sofa before for 10 years with no issues what so ever… wish I had never changed absolutely rubbish

We love our new sofas and are so pleased with the service provided by KC Sofas. From stepping foot into the showroom up to delivery, the delivery team, Nathan and Tyler called before arrival, arrived on time and handled the delivery with the utmost professionalism. They were polite, efficient, and extremely helpful throughout the process, ensuring the sofa was safely positioned without any hassle. They even position and plumped the cushions :) Exceptional service, mum was in and said they were so helpful and lovely! highly recommended! Thank you x

Furniture delivered by nathan and tylerboth lads curteous and efficient thanks

Felt welcome in store lady informative good choice of sofas straight forward from order to delivery

Absolutely fantastic we picked our sofa a corner unit delivered within two weeks by two fantastic delivery men who were amazing fantastic service and so happy with our corner suite well done KC sofas 👍

Fantastic. Brilliant service from order to delivery. Were so helpful. Kept me updated on order. Arrived before expected .Sofa is amazing . Great quality. Delivery guys were great nothing was too much trouble. Would highly recommend KC sofas and Grays Transport . Thank you for a 10 out of 10 service . Marilyn Mcgregor

From ordering with Joanne at the Barnsley branch to receiving delivery from Kami and Sam all within the time period provided upon ordering
It was all undertaken with care.
I would buy from you again, well done all involved.

Visited the Lincoln store where we were warmly greeted and explained what we were looking for. Found just what we wanted, simple ordering process and sofas delivered on time. They were brought in and assembled by Tyler and Noah who did a great job. We would recommend KC Sofas to our friends and have done so already.

Very helpful in the showroom, delivery on time, the delivery men kami and sam very professional and polite, overall very pleased with my purchase, thank you very much

A few weeks ago we visited KC Sofas at Lincoln. We were met by James who explained the layout and left us to look around. He answered our questions and and options in a very professional manner. After checking sizes we eventually placed an order. Two weeks ago we were contacted to arrange for delivery and agreed on a date and time. On the day we were contacted 30 minutes before arrival and when Tyler and Nath arrived they unpacked and positioned our chairs and sofa exactly where we wanted them and removed all the packaging. We have been very impressed with the chairs and sofa and would like to say a big thank you to James, Tyler and Nath for the excellent service and who are all a credit to the company. KC Sofas are highly recommended by us.

Our 1st visit to showroom and Andrew? Was very obliging and listened to our criteria and thoughts, offering solutions, thank you. Lead time was as advised and delivery date duly agreed. Kami and Sam delivered and set up with minimum fuss and no disruption, very polite and quiet in their work, thank you all.

Very helpful, goods arrived when stated.

The showroom in Doncaster was excellent clean bright and airy with a great range of products on display. We picked the sofa style and colour we wanted and upgraded to a leather which we are extremely pleased with. The delivery times we adhered to and the two men Tyler and Nath who delivered the settee were very helpful, friendly and professional and even demonstrated the reclining feature and also checked the usb points were working. Overall 10/10 and we would recommend this company to anyone

The delivery was good the lads were very helpful and polite and the sofas are wonderful very comfortable

Great service and sales at the show rooms . The delivery team were excellent in every way. The sofa is brilliant, would certainly recommend KC sofas to anyone.

Great experience from start to finish, no pushy sales and once we decided what suite we wanted, they ordered it all for us.

Wow fantastic, it was so nice to walk round the store no pressure at all , wonderful lady and gentleman so friendly, we purchased a beautiful three seater sofa and a snuggle chair, and the biggest pouffe , feather suite, I have seen , everything from start to finish was excellent the delivery gents where so friendly and nice what more could you ask for from a wonderful company, I certainly recommend this store ,. But a plus is the Staff wonderful.
Thank you so much made our day
Michelle x Alan