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KC Sofas Opiniones 

1731
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As I've aleady reviewed the great service received in store, this review is about today's delivery. Great service from Kami and Sam. Received a call to say they were on their way and were 15 minutes... Ver más

Valorada con 5 estrellas sobre 5

Great service whilst choosing the suite. Staff very helpful without being pushy. Suite delivered earlier than quoted and the guys delivering Sam and Kami were prompt and professional. Top service f... Ver más

Valorada con 5 estrellas sobre 5

It was a long time since I’d bought new furniture.I found the sales person very helpful and explained things to me also the one penny foot stool was a bargain.the delivery boys were great called len a... Ver más

Valorada con 5 estrellas sobre 5

Great company, showroom in Manvers, Joanne was super helpful, discussed and looked into best sofa to fit within budget and the room, the delivery guys Kami and Sam were great, Sofa came 20 mins after... Ver más

Información sobre la empresa

  1. Tienda de sofás
  2. Tienda de muebles
  3. Tienda de mobiliario para salones
  4. Tapicería

Sobre KC Sofas

Escrito por la empresa

Company Logo

Are You KC Comfy?

Visit one of our 6 showrooms and our Sofa Experts will help you find your next dream sofa which gets you KC Comfy! Visit KCSofas or give us a call on 0330 124 4736
Over 40 ranges on show! Showrooms in Castleford, Chesterfield, Lincoln, Doncaster, Barnsley, Worksop.
ALL OF OUR SHOWROOMS ARE RATED 5 ⭐⭐⭐⭐⭐ FOR SERVICE, QUALITY & VALUE on Google, Trustpilot and Facebook! Pay us a visit to find out why customers are moving away from the usual suspects and are now choosing KC Sofas!
We champion great British made sofas with over 95% of our collection hand made to order in Britain. This ensures a fantastic quality product with a shorter lead time than many imported products.
Up to 70% off high street prices. 100+ Fabric or leather options. 0% Finance options are available on all products. Nationwide delivery available.

Our KC Promise

Escrito por la empresa

We're committed to you!
Want to be treated like a person and not just a number? We are a family run business where good old fashioned customer satisfaction is at the heart of everything we do.

KC Sofas Guarantee

Free Foam Seating

Free Foam Seating
Most High Street retailers sell their sofas with fibre filling, and foam costs extra.....Not with KC Sofas!
KC Sofas do not charge extra for foam seats - ALL our sofas come with a free foam upgrade!

Información de contacto

Why pay more?

Fair Prices all year round!

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1731)

390 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top Quality Service

Massive thanks to Nathan and Kami who delivered my sofa on time, and to a difficult location with great skill and care for my house. Such a friendly service; which combined with the Sales team in Doncaster makes KC highly recommended.

11 de marzo de 2026
Valorada con 5 estrellas sobre 5

Absolutely fantastic firm to purchase…

Absolutely fantastic firm to purchase from the minute we walked in Dean was there to great us, very quick as I knew what I liked from just their website, very friendly, sat on the sofa I liked, nothing was to much trouble, then delivery day came, they rang to say a time then the delivery drivers Nathan & Cami turned up and we'll what can I say so very polite & friendly, placed everything were we asked, checked everything over, polite goodbye and off they went, top quality service throughout and a credit to the company. Highly recommend KC SOFAS. PS Love my sofa

12 de marzo de 2026
Valorada con 1 estrellas sobre 5

When ordering we was told 4

When ordering we was told 4 - 6 weeks delivery. After chasing with several calls and email later, we have now been told it's not arriving to depot until 25 March the delivery after that. It seems after it has been ordered by
ourselves the after sales is very poor

31 de enero de 2026
Opinión espontánea
Logotipo de KC Sofas

Respuesta de KC Sofas

Hi Paul

Thank you for your review - we look at all reviews whether they are 1 star or 5 star to see how we can improve. We’re sorry you feel disappointed with your experience. Though we do feel a 1-star review for this experience is not fully warranted.

I have looked into your order, and can see that at point of sale all of your order, minus the console unit, was in stock and ready for delivery. The order was given an estimated lead time of 4-6 weeks for the console unit to arrive.

You were initially updated in February that the estimated time of arrival of the console was mid march. The console unit is now scheduled to arrive approx. 25/03.

As per our terms and conditions and your order confirmation, all lead times are estimated. sometimes items can arrive sooner, sometimes later - depending on material availability, such as wood frames, mechanical parts and electronics which can be impacted by external factors, of which we are aware there are current on-going issues now affecting parts globally.

Once the item arrives in stock, I can see a note has been left for a priority delivery to get your order to you ASAP. As long as shipping is not further disrupted you should receive your order in full approx. 8-9 weeks from ordering. A delay of 2-3 weeks. Again we would stress, this is all mentioned in our terms and conditions and also your order confirmation at point of sale.

Many Thanks
KC Sofas Customer Services

Valorada con 5 estrellas sobre 5

Good prices, and very helpful staff

A good selection to choose from, helpful staff on hand, and given time to browse. Prices reasonable for the quality on offer. Will definitely return when we want new furniture again
Delivery was fast , friendly and efficient
Well organised, as we were kept informed throughout

11 de marzo de 2026
Valorada con 5 estrellas sobre 5

I personally recommend this company

I personally recommend this company. No "pressure" sales people. Just constructive helpful advice from Steve. And Kami and Sam, the delivery men both were polite, respectful and very pleasant. Would have no hesitation buying again from KC Sofas Castleford.

4 de marzo de 2026
Valorada con 5 estrellas sobre 5

excellent


James was excellent, friendly and knowledgeable without being pushy. We were a long time choosing our new furniture but at no time was put under any pressure. Relaxing atmosphere and a brilliant choice of seats. Would highly recommend to anyone who is looking for new sofas. All the settees look to be of a high quality and the showroom is well stocked.

8 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waited 10 wks for a sofa sent wrong…

Waited 10 wks for a sofa sent wrong colour

9 de marzo de 2026
Logotipo de KC Sofas

Respuesta de KC Sofas

Hi Neil

Thank you for your review - we look at all reviews whether they are 1 star or 5 star to see how we can improve. We’re sorry you feel disappointed with your experience.

From what I can now see it looks like we have discussed with the manufacturer regarding their error and have also worked with you to come up with an agreeable solution to this, one that you are now happy with.

We hope once your new sofa collection is delivered the 1 star could be reviewed to reflect the outcome of this issue.

Many Thanks
KC Sofas Customer Services

Valorada con 5 estrellas sobre 5

Great staff attentive and…

Great staff attentive and knowledgeable, helpful in every way but not pushy. Good fast and on time delivery, can't find anything to complain about , have recommended you to many friends and family. My 86 year old sister in law has already brought a Lazy-Boy after trying out ours.
Thanks for the excellent service

3 de marzo de 2026
Valorada con 5 estrellas sobre 5

Castleford store

Castleford store , great
Joel in there was not pushy , helped me .
Delivery by kami and sam on time and quick spoke to me about after care ect .
Over all great service .

6 de marzo de 2026
Valorada con 5 estrellas sobre 5

excellent experience

friendly, helpful company with good comms and good value compared to their bigger competitors. continually kept us informed of progress. settees are very good quality and we wouldnt hesitate to use them again. delivery lads were also friendly and helpful.

4 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great guys

Great guys, from showroom to delivery. Relaxed, friendly and helpful in the showroom. Not pushy.

Recommend them. Spot on

4 de marzo de 2026

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