Paid £165.00 on 18th June for Paslode nails ! Now the 27th July ! Nothing!! Tried contacting this company? Lost count how many times !! No response whatsoever? Their web site is always under maintenan... Ver más
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Consulta las opiniones de los clientes
Ordered a nail gun that wasn't suitable, no bump setting. Emailed to return no response. Opened a case on paypal, returned it to them. They didn't accept delivery so I lost my money. No communication... Ver más
I used them a good few times before and never had a problem so didnt have to deal with the customer service, but this time they sent out the wrong parts, all their fault, but they dont seem to want to... Ver más
I bought a metabo mitre saw from these guys on a Friday at around 3pm. Woke up Saturday morning with a text from dpd stating parcel will be there before 10am. What an incredible company great price an... Ver más
Información sobre la empresa
Escrito por la empresa
Specialist supplier of professional power tools for the UK with 48 years in business.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 41% de las opiniones negativas
Suele responder en menos de 1 semana
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Fantastic, friendly service from the start, and best prices.
After much research I bought my Honda EU10i inverter generator from Kelvinpowertools.com as they were by far the cheapest.
I forgot to buy a dust cover for it, so I contacted their customer service team. Greig phoned me almost immediately and ensured that the cover would be dispatched without any postage costs.
I would thoroughly recommend Kelvinpowertools.com for any of your Honda machinery needs. I intend to use them again, when I buy my next Honda generator.
Great Customer Service
Great communication and resolution of an issue. Would buy from them again.
honda EUI genereator
Friendly nothing was a problem excellent service highly recommended best value Honda generator pleasure to deal with
Perfect!
Happy to have found this company. The only one who had these very popular UK made dehumidifiers in stock, so I bought 2!
Super speedy next day delivery via DPD
All communications above par.
Will definitely be using them again.
Superb internet shopping experience.
Superb internet shopping experience.
Ordered a Festool cordless tracksaw. From one end of the country to the other and arrived when they said it would and in pristine condition. (Won’t be for long 🤣)
Thanks guys, great job ❤️
All Good for me.
I had a positive experience shopping here for the first time. Goods were delivered on time and they used DPD for their free shipping who are excellent in my area.
Price for the ordered saw blades were the best I could find. Will be returning again for my DIY needs.
Thanks Kelvin Team.
First class, exceptional service
First class, exceptional service by Kelvin Power Tools. Ordered a Senco drywall screwdriver from them which was delivered very next day. Very helpful and professional on telephone making sure I ordered what I needed. Thanks to Richie and Graham especially. Outstanding customer service
Highly recommended company
First time buying from this company, a excellent all round experience, Great product at a great price, very fast delivery using a quality delivery service, I will buy again from this highly recommended company
Great service
I am very satisfied with this company,reliable and professional service. Every time I buy something from them is quick and easy service,I will recommend this company to other traders,great stuff
Kelvin Power Tools worked very hard on…
Kelvin Power Tools worked very hard on my behalf when the courier company were falling very short of the expectations required
A special mention to the lady (Shirley) who dealt with the situation very well, an absolute star
And the price of the product was also very good
Bosch 18v chop saw
bought a bosch 18v chopsaw i have to say kelvin power tools are amazing keeping you informaed of the delivery form the time you purchse the item i have used kelvin power tools many times and will continue to use them excellent company and service .
The best prices on the…
The best prices on the market(sometimes)😁. Fast delivery. I received the order in 2 days after placing it. I will definitely use them every time I need them. I recommend them.💪
Great Value, Great service 11/10
I found Kelvins by chance online and saved almost 50% of the price of a Tungsten Mitre saw blade Vs Screwfix. The service was excellent communicated all the way through the process until it was delivered 11/10 will def use again highly recommend.
Can’t thank the staff for all their…
Can’t thank the staff for all their help in finding the Bosch sander plate . The actual sander is good so why throw it away when you can get a new plate !!!! Thankfully A Fielder
Would not recommend
Very Disappointed with the service received. I ordered an item after receiving an in stock email only to be told at a later date that infact the item was on back order. After a wait of several days I was called to say the drill was discontinued and a refund given. Shortly after the refund was made I received another email informing me the drill was back now back in stock. Although this time the drill was listed at over £200 more expensive.

Respuesta de Kelvin Power Tools
Competitive Price and Great Service
I would normally make a major purchase (in this case a Honda generator) from a national chain store (Screwfix, Toolstation Machine Mart etc). However, Kelvin Power Tools were marketing the Honda EU22i at a very competitive price. From point of order to the quick delivery was excellent. Kelvin Power Tools had also registered the generator guarantee on my behalf and even supplied the necessary engine oil with the purchase. Well done Kelvin Power Tools, I will have no hesitation in ordering from you in the future.
Really good delivery fast but no email support
Really good delivery fast , if you try to email them and get no response check the spam folder! Seems Gmail flags their emails as spam

Respuesta de Kelvin Power Tools
Good customer service
Bought a Bosch charger and battery kit, which arrived promptly by DPD. The charger had a faulty fan. Customer service quickly sent me a postage paid return label, and arranged a replacment charger which arrived in good time. Good customer service when needed.
Recommended.
This company are keen to keep me as a customer!
1. Ordered 2 Hikoki fan cooled battery chargers. As they originally come with the tool one tends not to want to pay a lot for replacements when the tool will last for decades.
2. These were over 1/3 cheaper than others
3. Postage was minimal at £3.20. Appreciate that.
4. They do have some poor reviews in which they explain any misconceptions, attempting to rectify.
5. My experience is that this company strives to do well and want to maintain a good reputation.
19th December 2023
1. One of the chargers had an erratic performance. Informed company that I would give it time as it may be a temporary hiccup. It died
2. Phoned company who arranged replacement.
3. It arrived next day!
4. Exceptional service when some companies just fail to understand that customers need reassurance.
I shall be buying from this company again.
The worst online service!
The worst online service!
When placing an order, I indicate the delivery address where I currently work, so as not to worry about how to deliver the tools to work, and in response I received that I had to go to the bank and receive an authorisation code so that my order could be processed. This is incredible stupidly.

Respuesta de Kelvin Power Tools
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