Kfurniture Opiniones 

293
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a wardrobe from K furniture slough branch last year October and my daughter loved it , my uncle put the wardrobe together and he unfortunately didn't do a good job. It kept fallin... Ver más

Valorada con 5 estrellas sobre 5

Firstly l received a pbone from K Furnture delivery drivers informing me that they are on their way. 2) Tbe delivery drivers handled my furniture with the utmost care and attention 3) Both driver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...

Valorada con 5 estrellas sobre 5

Extremely happy with the shopping experience. Friendly staff, good lighting, prices clearly displayed and also they have the option of finance plans. The products are of good quality specially consid... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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4,8

Todas las opiniones

(293)

116 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

AWFUL COMPANY Do not recommend them

AWFUL COMPANY Do not recommend them. They love communicating on Trustpilot by posting incorrect. replies, they do not resolve any issues and do not act in good faith. I purchased beds from here and their store manager TONY wrote the wrong order on the order form plus misled us by saying the beds come in a solid slat when they do not, now they won’t resolve the issue. I have asked for replacement beds or a refund and they do neither, where’s the good faith? They MIS SOLD products and are hiding behind terms and conditions. I will not go away, I want my money back, they have done this to many customers and I am another disabled vulnerable elderly victim. AVOID KFURNITURE SAVE YOUR MONEY SHOP SOMEWHERE ELSE! Read google & yell reviews. they are also negative so I’m not alone in my poor rating

13 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great job

Great job ,
Akib did great job. Happy with service.

11 de enero de 2024
Opinión espontánea
Logotipo de Kfurniture

Respuesta de Kfurniture

Thanks for the feedback, we aim to provide clear knowledgeable sales advice and polite, efficient customer service. We look forward to welcoming you again next time.

Valorada con 5 estrellas sobre 5

Wonderful service from Tony great…

Wonderful service from Tony great knowledge on the product can’t wait for my sofa to r delivered next week

10 de enero de 2024
Opinión espontánea
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Respuesta de Kfurniture

Glad you had a good experience, we look forward to serving you again next time

Valorada con 5 estrellas sobre 5

Very happy with the customer service…

Very happy with the customer service from akib.

8 de enero de 2024
Opinión espontánea
Logotipo de Kfurniture

Respuesta de Kfurniture

Thanks for the feedback, we aim to provide clear knowledgeable sales advice and polite, efficient customer service. We look forward to welcoming you again next time.

Valorada con 5 estrellas sobre 5

Well done rameez hayes…

Excellent service from rameez in hayes today.

2 de enero de 2024
Opinión espontánea
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Respuesta de Kfurniture

Thanks for the positive review. Look out for some great offers now on in our massive Winter Sale.

Valorada con 5 estrellas sobre 5

Tony the great

Amazing service from Tony helped from start to finish gave his expertise on the correct sofa to buy and wardrobe to get very professional and helpful will be coming back again thanks to the hayes k furniture team

28 de diciembre de 2023
Opinión espontánea
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Respuesta de Kfurniture

Thanks for the feedback, we aim to provide clear knowledgeable sales advice and polite, efficient customer service. We look forward to welcoming you again next time.

Valorada con 5 estrellas sobre 5

I recently had the pleasure of shopping…

I recently had the pleasure of shopping at K Furniture, and I must say, my experience was nothing short of fantastic. From their extensive product range to the impeccable service and helpful delivery team, K Furniture has certainly earned my highest recommendation.

One of the standout features of K Furniture is their vast selection of products. Whether you're furnishing a new home or looking to update your existing decor, they have something for everyone. The variety in styles, materials, and designs ensures that you can find the perfect pieces to suit your taste and preferences.

The customer service at K Furniture is truly commendable. The staff is knowledgeable, friendly, and always willing to go the extra mile to assist customers. I appreciated the guidance provided by the staff members, who helped me navigate through the choices and find the ideal furniture pieces for my space.

The delivery experience was equally impressive. The delivery team was punctual, professional, and incredibly helpful. They handled the furniture with care, ensuring that everything arrived in perfect condition. Their attention to detail and willingness to assist with the setup made the entire process seamless and stress-free.

Overall, I can confidently recommend K Furniture to anyone in search of quality furniture and excellent service. The combination of a diverse product range, attentive staff, and a reliable delivery team sets K Furniture apart in the world of furniture retailers. My home has been transformed with the beautiful pieces I found at K Furniture, and I'm grateful for the exceptional experience they provided. Don't hesitate – make K Furniture your go-to destination for all your furniture needs.

26 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service by Katan

Absolutely brilliant device provided by Katan. Been coming here for severe years and service provided by them are second to none. I highly recommend this shop to anyone looking to buy table sets.

28 de diciembre de 2023
Opinión espontánea
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Respuesta de Kfurniture

Great to hear from a happy long term customer. We hope to see you again some time soon.

Valorada con 2 estrellas sobre 5

My partner & I have been shopping with…

My partner & I have been shopping with K-furniture for a while now and the service in the stores we have visited has been very good. But your website to check on stock we've seen in store and alternative items is Absolutely Useless & a waste of time visiting.
This is so disappointing.

15 de noviembre de 2023
Opinión espontánea
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Respuesta de Kfurniture

Thanks for the feedback. We are in the process of improving our website. A better choice of products should be online in the near future. Please keep visiting the showrooms as feeling the quality of a product is always safer than buying online.

Valorada con 1 estrellas sobre 5

in reply to i will say that at time of…

in reply to i will say that at time of purchase i was told that i could select any colour or fabric from the display by the sales person in the store this is only a matter of choice not a special order. This was not a bespoke order especially created from order,i have a genuine medical reason that i can back up with evidence for trying to cancel my order,but would like to settle this matter amicable if k furniture will change my order for a suitable mattress to suit my condition of spondylitis of the spine for my current bed

2 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thee most despicable behaviour shown by…

Thee most despicable behaviour shown by the hayes store i ordered a bed from this dump firstly got told it would be 2 weeks before receiving it i waited when the bed arrived on the 09/06/23 the mattress seemed to be the wrong size i sent in proof and am still waiting for a replacement i been lied too wed wed they spoke to their finance team claiming the mattress would be delivered on the 20th of july thus waiting the whole day to no joy called the store to receive threats and abuse AVOID AT ALL COST

10 de junio de 2023
Opinión espontánea
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Respuesta de Kfurniture

The correct mattress was delivered to the customer on 22nd July, we had informed the customer that it was due to our warehouse on 20th July. We offer apologies that the first delivery was the wrong, however we have acted in good faith and sorted out the mistake as quickly as possible.

Valorada con 1 estrellas sobre 5

Delivered damaged

Delivered damaged. And they didn't accept to refund it. they said we just can exchange it.
It'cheep quality.
I’m not happy with K Furniture. it’s not safe to buy. they don't refund their product.

27 de junio de 2023
Opinión espontánea
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Respuesta de Kfurniture

We apologise for the mistakes made on delivery, but the order has now been redelivered to this customers full satisfaction.

Valorada con 5 estrellas sobre 5

Akib - great customer service

Akib
Was happy with good manners and description and discount 🤗👍

15 de junio de 2023
Opinión espontánea
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Respuesta de Kfurniture

Thanks for the positive feedback, we look to forward to welcoming you again, we have new ranges and great deals coming in every week.

Valorada con 5 estrellas sobre 5

Spoke to Akib

Spoke to Akib, and he was very good to help us and answered all the questions that we asked him. Great customer service.

31 de mayo de 2023
Opinión espontánea
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Respuesta de Kfurniture

Thanks for the positive review. Great to hear you received excellent customer service, we aim to provide quality furniture at unbeatable prices and knowledgable, courteous staff who can help guide you.

Valorada con 5 estrellas sobre 5

Friendly

Sales person was very helpful but not too pushy which I hate so I didn't feel forced into buying smthg. Eventually came back to buy.

31 de mayo de 2023
Opinión espontánea

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