Absolutely terrible. My buddies mom passed and I am in another state. Found this “florist” online. They stated they work with local florists and could “definitely” help. The day of delivery they email... Ver más
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Consulta las opiniones de los clientes
Beautiful Flowers choices on their website. And very reasonably priced for their arrangements. Highly recommended this florist. Patrick was very helpful it’s this purchase.
I ordered flowers for a sister's birthday. Kiky Florist called the next day to confirm delivery instructions. They then asked me to write them a review BEFORE the delivery. I told them I'd wait until... Ver más
Placed order with Kiky Florist for my supervisors sister funeral services. Received call from Patrick regarding my order. He was very helpful and informative regarding the type of flowers in the arra... Ver más
Información sobre la empresa
Información de contacto
Estados Unidos
- (800) 990-3464
- help@kikyflorist.com
- www.kikyflorist.com
2,8
Medio
91 opiniones
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We had a great experience!
20 de agosto de 2026
Respuesta de Kiky Florist
Dear Jessica,
Thank you for taking the time to leave such a wonderful 5-star review! Ensuring a seamless and reliable experience is what we strive for every single day. If you have any impressions regarding the flower arrangement or delivery, we would love to hear your thoughts. We look forward to delivering for you again soon!
Best regards,
They provided great communication and…
They provided great communication and the flowers looked amazing. Will definitely order again
19 de agosto de 2026
Respuesta de Kiky Florist
Dear Zachary,
Thank you so much for the wonderful rating! We are thrilled to hear that you appreciated our service. We truly value your support and look forward to creating something beautiful for your next order!
Best regards,
Very good experience
Very good experience, helpful and courteous I would use this company again.
19 de agosto de 2026
Respuesta de Kiky Florist
Dear Janet,
Thank you for taking the time to leave such kind feedback! Providing a pleasant, attentive experience is always our main goal. We hope the arrangement made a lovely impression on your recipient, and we look forward to delivering for you again!
Best regards,
Patrick thank you for your help!
18 de agosto de 2026
Respuesta de Kiky Florist
Dear Jeff,
Thank you so much for the wonderful review! We are delighted that Patrick could assist you so well with your order. We would also love to hear how the floral arrangement turned out and how the delivery went—we hope it brought a big smile to your recipient!
Best regards,
Respuesta de Kiky Florist
Dear Sandy,
Thank you so much for the 5-star rating! We are so glad to know you experienced friendly, patient, and helpful service with our team. We would love to hear your thoughts on the flowers and how the delivery went, and we look forward to serving you again!
Best regards,
Customer Service
They called several times to make sure that they received the order information properly.
18 de agosto de 2026
Respuesta de Kiky Florist
Dear Anne,
Thank you for taking the time to leave your review! We are glad our proactive communication gave you confidence that your order was handled properly.
We would love to know how the flowers turned out and how the delivery went, and we look forward to delivering for you again!
Best regards,
Place was horrible
Place was horrible . Placed an order for flowers on a Sunday at around noon. I did t even care if it was next day delivery. Somthing went wrong and tins cluldnt. Ell.me.ezafrly what. I want to know if it was her who turned them away
16 de agosto de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Joseph,
We would like to clear up the details regarding your Cheerful Horizon Bouquet order. This purchase was canceled solely due to coverage limits—there was no active local florist partner available to safely service that specific delivery area.
Holding customer funds is never our policy. The transaction was immediately voided on our platform the moment the order was dropped, meaning your card was never permanently charged.
Your bank will release the temporary authorization hold based on their standard processing schedule.
Best regards,
Horrible experience
I was notified last minute that my flowers could not be sent
DO NOT USE THIS COMPANY
I should have checked the reviews before.. most of them are poor
17 de agosto de 2026
Opinión espontánea
Scammers?
Scammers?? I ordered flowers for same-day delivery today. The moment the credit card was processed, the screen just went blank. No email or text confirmed the order, but the money was deducted from my credit card immediately. I contacted the help line, but the person just put me on hold. I received an email afterwards cancelling my order and stating that I will get a refund within 5-10 working days. Unacceptable. It surely looks like a scam!
17 de agosto de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Riette,
We would like to clarify what occurred with your Glow Sky Blooms - Standard order. This purchase had to be voided because local dispatch schedules for same-day delivery had already closed for the day.
Our strict protocol when same-day fulfillment is no longer feasible is to void the transaction immediately. Since the order was dropped instantly, your card was never permanently charged, and our system released the payment hold right away.
Your financial institution will clear the pending authorization following their standard clearing window.
Best regards,
Respuesta de Kiky Florist
Dear John,
Thank you so much for the 5-star review! We are glad to hear you found our team courteous and easy to work with. We would also love to hear how the delivery went and how the flower arrangement was received!
Best regards,
★★★★★
★★★★★
I had an amazing experience with this florist! The customer service was outstanding, and Mr. Patrick Cristallo went above and beyond to ensure everything was done beautifully. He was also incredibly genuine, kind, and thoughtful throughout the entire experience, which made it even more special. Thank you so much for the amazing work and wonderful service. I highly recommend this florist!
15 de agosto de 2026
Respuesta de Kiky Florist
Dear Cleo,
Thank you so much for your wonderful 5-star rating and kind words! We are thrilled that Patrick provided such outstanding and genuine support for your order. We'd love to know how the flowers and delivery went.
We hope the arrangement made the occasion truly special!
Best regards,
Respuesta de Kiky Florist
Dear Claire,
Thank you for sharing your positive feedback! We are thrilled to hear you had a seamless ordering experience. If you have any thoughts on the flower arrangement itself or the delivery, we would love to know your impressions.
Best regards,
poor service never got important …
poor service never got important flowers delivered would not use again.
12 de agosto de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Gladys,
Thank you for your feedback. Your custom floral order had to be canceled because the delivery address provided was located outside the active service boundaries of our local partner florist network.
We never hold customer funds for unfulfilled deliveries. While your full reimbursement was issued immediately upon cancellation, our team has manually re-pushed the refund transaction through our billing platform today to ensure complete clearance between banking systems.
Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement.
Best regards,
Person was polite and quick
Person was polite and quick. No problems answering questions. Nice selection of flowers.
13 de agosto de 2026
Respuesta de Kiky Florist
Dear Sally,
Thank you for the wonderful review! Providing quick, helpful service and a great floral selection is always our goal. We hope the recipient truly loved the bouquet, and we'd love to hear your thoughts on the flowers and delivery timing.
Best regards,
Respuesta de Kiky Florist
Dear Ron,
Thank you for taking the time to leave us a great review! We are so glad our team was helpful. If you have any thoughts on the flower arrangement itself or the delivery timing, we would love to hear your impressions.
Best regards,
I used This florist to send my…
I used This florist to send my granddaughter flowers in the military hospital. I was very impressed with their prompt delivery and kind attention. I would definitely use them again.
13 de agosto de 2026
Respuesta de Kiky Florist
Dear Joyce,
Thank you for sharing such wonderful feedback! Delivering for special moments means the world to our team. We hope the bouquet brought her joy and comfort, and we'd love to hear how the flowers held up. We look forward to serving you again!
Best regards,
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! RECEIVED AN EMAIL THAT THE ORDER WAS PROCESSED.. THEN TWO DAYS LATER, I RECEIVED AN EMAIL THE ORDER WAS CANCEL AND COULD NOT BE BE DELIVERED. 9 DAYS LATER I STILL HAVEN'T RECEIVED CREDIT....BUT THE CHARGE WENT THROUGH!!!!!!!!!!!!!!!!!
More info as of 8.17.26; Then , after this review.. 20 day later. I get an explanation from them that even created more reasons to never ordwr from them! They just don't get it! If I could insert their reply I would... HORRIBLE, PROBABLY FRAUDULENT, AND MISLEADING!
12 de agosto de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Pamela,
We would like to clarify what occurred with your Endless Devotion Bouquet order. This purchase had to be voided because there was no local partner florist within the operational coverage radius of that delivery address available to handle the delivery safely.
Our strict protocol when an order cannot be serviced is to cancel the transaction and release all payment authorizations right away. To eliminate any potential delay across banking networks, we executed an additional manual refund push through our payment gateway today.
Your financial institution will post the returned credit in accordance with their standard posting schedule.
Best regards,
Same problem as everyone else on here
Same problem as everyone else on here. Delivery cancelled when they say they could deliver. Lied about refunding the card. Now on day 22. No refund. Was already told once now 2x it was reversed. Complete liars. Stay away
Update. Now they are playing dumb with TrustPilot that they can't find the transaction when in fact they have already looked it up 3x and now have lied about a refund to me. They do this with all Trust Pilot reviews in hopes that the review will be removed.
Faye Ligia emailed me that she would personally handle which was never going to happen. every single person at kiky is a liar. SCAM
21 de julio de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Phillip,
We would like to address the details surrounding your Adored Swoon Blooms order. This arrangement had to be canceled because local workshop capacity in that area was completely maxed out, preventing our partner florist from taking on new work.
We never keep payments for unfulfilled deliveries. Your transaction was released right away, and to ensure complete clearance across banking channels, we executed an extra manual refund push through our gateway today.
Your banking institution will reflect the credited funds in accordance with their standard posting schedule.
Best regards,
I would give zero stars if I could
I would give zero stars if I could. This place is a scam. I ordered July 23,2026 they charged me and declined my order. I’ve called over 3 times demanding a refund. It’s 8/11/26 and I’m still waiting. This place is a complete scam.
Update
They replied to this saying I received my refund. I did not. I’m still waiting. It’s now Aug 16.
Update. It’s Aug 25th and still no refund my bank will be taking care of the situation but I have to wait until Aug 30th
21 de julio de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Krystal,
We would like to address your concerns regarding your Spring Trellis Blooms order. Holding customer funds is never our policy, and unfulfillable orders are voided immediately on our platform.
We double-checked your billing history and verified that your reimbursement was issued at the time of cancellation. To guarantee that all banking networks receive final confirmation without any hold, we have manually pushed the refund through our processor once again today.
Your financial institution will post the returned funds in accordance with their standard posting schedule.
Best regards,
Ordered Funeral Flowers thinking that…
Ordered Funeral Flowers thinking that this was a local florist that would be able to fill my order and deliver the plant on time. On Sat, Aug 1, 2:54 PM I received the following email. Your Order is Confirmed
We have accepted your order, and we're getting it ready.
Your payment was authorized successfully. We will capture the payment when your order is prepared.
Order Number 228563
On Sun, Aug 2, 7:53 AM I received the following email:
Order Cancelled
I am writing to inform you that your order has been cancelled. Unfortunately, the florist in your area was unable to deliver your flowers. I am not sure why this is the case, but I will investigate and make sure that it does not happen again.
Order Number 228563
In the meantime, I have issued a full refund to your credit card. The money should be reflected on your credit card statement within 5-10 business days, or sooner, depending on your bank's policies.
I apologize for the inconvenience this has caused. Please let me know if there is anything else I can do for you.
Thank you for your understanding!
Today is August 9th and still no follow-up or refund, but the funds have cleared my bank!
Because these were funeral flowers I had to quickly scramble and purchase flowers and hand deliver them myself.
1 de agosto de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Barbara,
Thank you for sharing your feedback. We have thoroughly reviewed our records and verified that order number 228563 does not exist in our database, nor does it match our company's order numbering system or email communication templates.
It appears this purchase was made through another flower delivery service under a similar name. We recommend checking the original transaction receipt, sender email address, or your bank statement to identify and contact the correct vendor directly for your refund status.
Best regards,
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