Kiky Florist Opiniones 

Horrible. If I could leave a zero-star review, I would have. In this day and age of AI knowing everything, how did they not know when I placed the order that they couldn’t deliver to the zip code I entered? They cancelled my order then told me it could take 10 days to refund.

In the end, it took them TWO WEEKS to refund my money. Really? They take it in about 3 seconds and can’t give it back a little sooner?

This is a scam. I went online and purchased an arrangement for my sick mother. It was pretty so I plugged in my debit card only to get an email from them saying it my order was unable to be fulfilled. They also stated my refund was reversed back to the original card only to find out that was a lie. Now I had to file a dispute which could take up to 90 days. Im furious. These people should be taken offline immediately. The BBB has them on scam alert. I just found that out. BEWARE DONT BUY ANYTHING FROM THEM. THEY TAKE YOUR MONEY AND RUN.

if I could rate a zero I would,never delivered the flowers,when I called they hung up on me twice then said person I needed to speak to was out,had to wait to stop payment on these scammers.buyer beware!!! THEY SUCK!!!!

I would of chosen 0 for stars if that was a option. They commet fraud. Take your money and then never deliver. I had to go through my bank to try and get my $ 75 dollars back. What a ducked up way to run a business. They should all be arrested and brought up on charges.

Scammers
Beware of this company, do not buy anything from this company.. took my money out of account and said flowers where out of range.. trying to get my refund for 3 months and they say it will b posted on Monday.. DO NOT DO BUSINESS WITH THESE SCAMMERS..

BEWARE OF THIS COMPANY!! After writing my negative review, they flagged it to Trustpilot claiming they don't recognize my purchase. I know that scam websites often abuse this verification process to get bad reviews taken down. They hope that the reviewer will miss the 3 day deadline to verify the purchase. So it could very well be that there are even more legitimate negative reviews if some of the reviewers missed the email. As of today, I see 20 negative reviews. This fake florist has 100% one star reviews. Let's see how many they fraudulently try to remove. There could be even more than 20. And their website domain was only registered 2 months ago! This scammer keeps scamming. I've reported them to the consumer bureaus too. Please report them so they don't take advantage of other people!

Update on June 21:
I see many of "Kiky Florist's" replies to customer complaints say that they "cannot locate a matching record". Don't believe them! This is their attempt to scrub out bad reviews.
And in response to the reply below, it's funny how all of the orders placed on their website "exceed the operational coverage zone" after they get the money. I guess I would be out of their operational zone if they are based in some remote country masquerading as a U.S. website so they can take people's money fraudulently.

*If you want flowers delivered, this is NOT the site to use.*

Still no refund!!! Months later no refund! Took money out of my account, never delivered flowers and said they would refund….still no refund! Basically took my money ….. scammers!

These are scammers do not purchase from them. Charged my card but canceled the order. I called and asked for a refund they said they would refund but I never recieved it. Am now getting my bank involved.

Placed order. They sent message that they were not able to honor order and credited me. 2 months later still waiting for credit. Had to get banks involved and got credit from my bank. Awful service.

Paid for flowers and my friend never received. They cancelled my order because no one could send them. Kept saying refund was coming. Never received! Poor service,fraud!!! Why cant someone do something with this scammer? Quit the ads! Please dont order anything from this person. Big time scammer! FYI: I wrote to them 7 times and a lady named Faye Ligia promised refund!

This florist has the worst customer service. I had order a floral arrangement for my aunt and the next day it was canceled and they stated that I would get my refund with 10 days. I gave them 10 days and no refund. So i reached out to them and they said that they would look into it. A week later no refund back into my account. I reached out again and again they said they would get it resolved asap but i need to be patience. That was almost 3weeks and still no refund. I gave them another week to see if I would get my refund still no refund. 3 days from a month that my order was cancelled i still haven’t received my refund so I reached out to my credit card company and file and dispute. If I could give them a ZERO cause that’s what kind of florist this place is. Never purchase anything from them!!

02Sep2026 update: I have to say I was surprised to see a piece of mail from this vendor in my mailbox; however, I was completely infuriated upon opening it to find a check for only the amount of the bouquet I had ordered (without taxes, without all of their tacked-on fees). Do they really think that I should be EATING THEIR FEES when THEY CANCELLED MY ORDER??? The battle for a FULL refund continues. Let's see if it takes another 4 months to get the remainder of my refund. Not holding my breath. My opinion still stands.
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SEE UPDATES AT END OF THIS REVIEW - VENDOR EVEN POSTED A RESPONSE TO THIS REVIEW STATING THEY "MANUALLY" PUSHED THROUGH MY REFUND. FACT OF THE MATTER IS, WHY DID THEY ACCEPT MY ORDER IN THE FIRST PLACE IF THE DELIVERY ADDRESS WAS OUT OF THEIR AREA? FULL OF LIES.

As with all of the other reviews listed here, I ordered flowers on 29 April 2026. I received an email shortly thereafter saying my order could not be fulfilled by the local florist, and my order had been cancelled and successfully refunded. I have been contacting them ever since (2 months) for a refund. Today's response was as if I was contacting them for the first time. Customer service manager "Faye Ligia". COMPLETE SCAM

Update: It is now 16 July 2026 and have received no response or refund.

Vendor responded on Trust pilot stating they manually pushed through a refund. 7 days later - STILL NO REFUND

IT IS NOW AUGUST 4, 2026 AND STILL NO REFUND EVEN AFTER THE VENDOR RESPONSE. I STAND BY MY ORIGINAL REVIEW. DO NOT USE THIS SERVICE - IT IS A COMPLETE SCAM!!!!!!!!!!!!!!

IT IS NOW 11 AUGUST AND NO REFUND. DO NOT USE THEIR SERVICE!!!

UPDATE: 31 AUGUST 2026 - NOT ONE SHRED OF EVIDENCE SHOWING THERE HAS BEEN ANY ATTEMPT TO REFUND MY CANCELLED ORDER. A REPUTABLE FLORIST WOULD HAVE CONTACTED ME DIRECTLY.

BOTTOM LINE - IF I WERE YOU, I WOULD ONLY USE THEM IF THEY WERE A BRICK AND MORTAR STORE YOU COULD WALK INTO AND SPEAK TO SOMEONE FACE TO FACE (AND CONFIRM THEY ACTUALLY HAVE FLOWERS).

I would say this was a terrible business practice but I can't - it isn't a business, it's a SCAM. BUYER BEWARE.

I purchased flowers for my aunts funeral. They canceled my order and I still have not received my refund. Do not use them.

If I can put zero star I will do it. This is a big scam! after placing your order the following day they will cancel your order and promised you for a refund. I keep on calling them and keep on giving me the same excuses!

I placed an order for Mother's day flowers. I received an email shortly after saying my order was canceled due to flowers being unavailable. Six weeks later they have STILL not refunded the charge of $131.14!

This company is a total scam. Like the other people commenting, I too was told they couldn't deliver and promised a refund. It's been three months and no refund. I've reported to my bank who are in the process of fighting this company. The sad part is that their website is still up and their company is one of the names that comes up as a company that will provide the service in my area. Other people have been scammed since me. How do we stop these people?

I believe this is a scam website.

I placed an order for a gift delivery and paid $140 via debit card. Two hours later, I received two emails; the first said my order had been cancelled, and the second said a refund had been issued to my debit card. The second email warned that it could take 5-10 business days for my bank to reflect the refund.

Six days later, the debit charge appeared at my bank. Since then, I've traded several emails with the website, and they always say the same thing: they are "working to resolve" the issue.

The refund still hasn't appeared.

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additional comments after business's reply:

I’m not going to call the Kiky Florist reply a lie; I’m also not going to trust the website again.

Here’s a timeline of the transaction & communication history (all times Pacific Standard):

5/23/26, 1:55P: kpb submits & pays for order submitted; Kiky confirms $140 payment received via debit card
5/23/26, 3:27P: Kiky emails order cancellation due to “local partner” issue
5/23/26, 3:29P: Kiky emails message that “full reversal of … payment” will be made
5/27/26, 4:23A: Kiky sends email claiming “full refund has already been processed”
5/29/26, no time stamp: Bank reports transaction, “PURCHASE AUTHORIZED” for $140
5/29/26, no time stamp: kpb files claim with bank to stop transaction; bank to investigate & issues “provisional credit”
6/11/26, 12:20P: kpb emails requesting status on refund
6/11/26, 12:46P: Kiky emails “actively working on” returning funds; promises updates
6/16/26, 11:32A: kpb emails requesting status on refund
6/16/26, 11:43A: Kiky emails “actively working on” returning funds; no promised update
6/16/26, 2:14P: kpb posts TrustPilot review
7/16/26, 7:19A: TrustPilot requests additional information for Kiky
7/21/26, 8:40A: Kiky posts TrustPilot reply

Notes:
— debit card charge processed SIX DAYS AFTER order is cancelled
— debit card charge processed TWO DAYS AFTER Kiky claims “full refund has already been processed”
— TrustPilot review posted after Kiky claims THREE TIMES to be “actively working on” returning funds
— bank changes “provisional credit” to full credit nearly a month after “PURCHASE AUTHORIZED”
— no way to know whether refund was actually received by the bank or if credit was issued due to good will policy

If the Kiky Florist site isn’t a scam, the timeline above demonstrates that it’s unprofessional enough not to be trustworthy.

This company is a big scam. You order flowers and pay for them and then they send you an email saying they can't fulfill the order, and they will refund your order. They never pay you back. I called 3 times and they promised each time to refund the money, and then never do.

The money was taken out in May, and still not refunded in July. Still waiting for it to show up in my bank account. I understand that it is possible that an order cannot be fulfilled, but I can't accept my money not being refunded for flowers that were never delivered. I have called more than 3 times to politely ask if the company can check into it, and it just never happens. If I see the money show up in my account I will withdraw my complaint

SCAM!!!! I ordered flowers for a funeral. The same day I got an email saying they could not deliver. They took my money stating I would get a refund. I still haven't seen it and it's been 10 days. DO NOT USE THIS COMPANY!!!

SCAM.
They take your money, don’t deliver the flowers, and don’t refund you.