Absolutely terrible. My buddies mom passed and I am in another state. Found this “florist” online. They stated they work with local florists and could “definitely” help. The day of delivery they email... Ver más
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Consulta las opiniones de los clientes
Beautiful Flowers choices on their website. And very reasonably priced for their arrangements. Highly recommended this florist. Patrick was very helpful it’s this purchase.
I ordered flowers for a sister's birthday. Kiky Florist called the next day to confirm delivery instructions. They then asked me to write them a review BEFORE the delivery. I told them I'd wait until... Ver más
Placed order with Kiky Florist for my supervisors sister funeral services. Received call from Patrick regarding my order. He was very helpful and informative regarding the type of flowers in the arra... Ver más
Información sobre la empresa
Información de contacto
Estados Unidos
- (800) 990-3464
- help@kikyflorist.com
- www.kikyflorist.com
2,8
Medio
91 opiniones
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Bad bad bad…i am a florist of 45 years…
Bad bad bad…i am a florist of 45 years and used them to order a very important funeral arrangent. It got cancelled and they emailed me a notification that went to my junk folder. No one ever contacted me by phone to send something else or use another florist. Just said sorry it’s cancelled and you will receive a refund. Had to call to complain to get the refund. You should never cancel a funeral arrangement. Never never never. Would not recommend if they cannot find a florist to do the job.
4 de junio de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Kimberly,
Your order for the Heavenly Hearts Bouquet had to be canceled because our local partner shop was missing the primary center component required to build this specific arrangement correctly.
Rather than sending an incomplete arrangement without its main centerpiece, we processed an immediate cancellation and released your payment in full. This complete refund was fully finalized on our side at the time of cancellation.
Please allow standard financial processing windows for your card issuer to reflect the credit on your statement.
Best regards,
Ordered flowers for a birthday and they…
Ordered flowers for a birthday and they were not delivered on the day promised and I was not notified. I had to call and ask why they weren’t delivered and was told they couldn’t fulfill the order. I never received notification from the florist. Terrible customer service.
20 de mayo de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear Julie,
We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name.
To help us find your account, please send a quick message to help@kikyflorist.com including any of these details:
The name on the order,
The email address or phone number tied to the purchase,
Your order ID number.
Upon receiving these details, our support team will immediately trace your transaction and take action.
Best regards,
DO NOT BUY FROM THIS FAKE COMPANY
DO NOT BUY FROM THIS “COMPANY”. SCAM!!!!
Attempted to order Mother’s Day flowers and the will “accept” any delivery addresses, take your money, cancel without notification or refunding, lie over the phone to say they did refund you, and once I called them out THE NEXT DAY, they changed their store name from Kiky flowers to Kiky Florist, changed their customer service email from customerservice@kikyflowers to help@kikyflorist, changed their phone number too, and hours of operation. I’ve been trying to report them to the ftc and bbb. DON’T buy from them they are not real.
10 de mayo de 2026
Opinión espontánea
Respuesta de Kiky Florist
Dear LeighAnn,
We would like to address your review regarding your Glow Sky Blooms purchase. This order had to be voided because local delivery schedules in that area hit absolute capacity during the Mother's Day peak rush.
Holding customer funds is never our policy. The full payment was successfully released and credited back to your account by our billing system right upon cancellation.
Your financial institution will reflect the returned balance in accordance with their standard posting schedule.
Best regards,
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