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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May. Kelly & Kai delivered our furniture this morning and we were very impressed by their professional... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the Regal oval double extending table with 8 x teak stacking chairs, cushions & parasol. Jamie and Ryan delivered and built it so quickly and professionally. I’m delighted with it! It’s very... Ver más

Valorada con 5 estrellas sobre 5

An excellent experience! Lee was extremely helpful and patient in guiding our choice (Regal oval table, 8 Monte Carlo chairs, cushions, parasol, winter cover). Max and Matt were superstars when t... Ver más

Valorada con 5 estrellas sobre 5

Excellent quality 150cm teak table and 6 folding chairs, a bonus to get the lovely seat and back cushions free! We also bought the teak butler tray which really sets it off! The quality of... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Fábrica de muebles
  4. Jardín
  5. Mayorista de mobiliario
  6. Tienda de muebles de exterior

Escrito por la empresa

Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

666 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(666)

80 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent product and service

Excellent product, excellent service. Furniture is high quality and as described.
Delivery by Dawid and Kenny - very professional, courteous and helpful. And gave us useful advice re caring for product long term.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just had our amazing new Teak garden…

Just had our amazing new Teak garden furniture delivery by Owen & Scott, great service by them. All set up within minutes, explained the guarantee, care of the set & workings of the LED parasol, all packaging removed. Would definitely use this company again.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great from Start to Finish

From start to finish it was a pleasant experience. Bought a table and chairs at the Royal Bath and West show, very nice chap, no hard sell.
He said the delivery would be 3-4 weeks from date of purchase and true to his word it recently arrived.

Dealt with a lovely lady on the phone regarding a delivery time and it turned up, was built and we are now enjoying this beauty of a table.

Shout out to the two delivery lads, very nice and happy to answer any questions. I would highly recommend this company

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The two fitters arrived Scott and Carl…

The two fitters arrived Scott and Carl to fix up the table.
the placed the furniture in the correct position. Scott and Carl was very friendly even know it was there last drop and the weather was hot. they also kept me updated during the day. they explained everything to us and told us how and when to treat the furniture. the furniture is very lovey and comfortable. we will tell family and friends to use this company.

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb quality garden furniture, First class delivery team

We are over the moon with the quality of the teak dining table and chairs. Owen and Scott who delivered the furniture were exceptionally polite and friendly, nothing was too much trouble for them, a joy to meet them. We were kept up to date with delivery dates and notified of their arrival time by text. Everything was assembled and all packaging removed. We highly recommend Kingsley Smythe and will not hesitate to purchase again from you. A huge thank you and well done to all

16 de junio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good quality furniture

Good quality furniture. Delivered 1 day earlier than advised but that suited me better. Van driver very pleasant and helpful.

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery service

Nick and Kenny were great with the delivery, clear on delivery times, extremely fast assembly and not to mention great with the dogs! Fantastic job thank you!

14 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!!

Nick and Kenny were very friendly helpful and assembled the BBQ and took the time to explain how it went together. Very conscientious, great service.

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great delivery service

Great delivery service; the first time there was a problem with the table which they flagged up and reported. Head office dealt with the issue well and the second delivery went perfectly. Many thanks to Nick and Kenny for a great service and lots of helpful advice on looking after the table and chairs. A very happy customer.

14 de junio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great delivery after a hiccup

After trying to deliver whilst we were on holiday (we had notified them) we received our furniture on the day stated. The two young men who delivered and put the table together were brilliant, very friendly and efficient. They explained the after care thougherly. So far very pleased with our purchase.

12 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent, high quality teak garden furniture.

We are very impressed with the quality of the teak garden furniture set we received. The quality of the wood is superb, and it came with an excellent parasol, seat cushions and high quality rainproof cover. Communication regarding delivery could have been better, but the delivery staff were polite, courteous and promptly helped set up the furniture. Overall, I am impressed and would recommend this company to others.

11 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Table and chair set for 8

Ordered a table and chair set for 8 people recently. The order took a couple of weeks before it was ready, as mentioned on the website. I was away when it was due to be delivered but the delivery company were happy to rearrange a week later. The delivery team were very helpful in unloading it to a suitable place. Table and chairs are now all set up and we're super impressed, great value!

5 de junio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Would have been great but …..

Would have been great but one of the chairs had a bit of damage they promised to replace it. Despite chasing it up am still waiting for the phantom office to call to resolve. Don’t pay it all up front till you have seen the whole set. The guy I spoke to said they have a problem with a whole batch of chairs

Just an update on this as I dont see a way to respond. I have absolutely no missed calls on my phone from before tge time I put this review up and have received no email update either. Perhaps you have me confused with another dissatisfied customer lol

1 de junio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your review, your feedback helps us improve our service and work on areas that aren't meeting customer expectation.

Unfortunately, it was a temporary driver that had received your messages, had called the office, the team could have advised the date for the scheduled revisit to exchange the chair. Once the message had been passed to the team, we did try to call on two occasions without an answer and subsequently sent two emails but neither have received a response.

We do understand it is frustrating and we do apologise for the delayed response.

Please call the office on 0333 456 1370 and we can confirm the date for the revisit.

We would just like to clarify the review regarding the batch of chairs, this is not the case and we will follow it up with the team that received your text messages. We are sorry for any misinformation.

We hope that you do enjoy your purchase and we are sorry for the initial experience.

Kind regards
The Kingsley Team

Valorada con 5 estrellas sobre 5

Teak outdoor garden dining set

We spent a long time choosing our new garden dining furniture. The teak table and chairs we chose were beautiful. They came with cushions, parasol and cover. Ordering was easy and any questions we had were easily answered by a quick phone call. Delivery was punctual and extremely efficient. Everybody we dealt with were polite helpful and courteous. Great experience and thrilled with our purchase. Thank you

9 de junio de 2025
Opinión espontánea

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