Helen Trotter of KPS was outstanding - professional, friendly and helpful throughout my contact regarding a recent incident in our building. She made me feel valued, listened to, and genuinely cared f... Ver más
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Helen Trotter of KPS was outstanding - professional, friendly and helpful throughout my contact regarding a recent incident in our building. She made me feel valued, listened to, and genuinely cared f... Ver más
La empresa ha respondido
Kingston Property Services handles all matters very badly. Communication is virtually non-existent. No work seems to get done, even though paid high service charges for a few years for various work... Ver más
Spoke to Helen Trotter : Customer Advisor regarding a few maintenance issue with my accommodation. Lovely person to speak to on the phone. Very much a people person and explains everything she was doi... Ver más
La empresa ha respondido
IF YOU'RE THINKING OF BUYING A PROPERTY THAT KINGSTON PROPERTY SERVICES MANAGE DON'T BOTHER. CUSTOMER SERVICES ARE A COMPLETE WASTE OF TIME, I'VE LOGGED THE SAME COMPLAINTS VIA TELEPHONE WHICH IS... Ver más
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Kingston Property Services prides itself on providing quality services at excellent value for money. We specialise in leasehold block management and estate management throughout the North of England.
Cheviot House, Beaminster Way East, NE3 2ER, Newcastle upon Tyne, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 1 semana
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Helen was really kind, build great rapport and was clearly a product expert. She answered my query very precisely leaving no confusion. Be like Helen.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED

Respuesta de KINGSTON PROPERTY SERVICES LIMITED

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Spoke with Helen trotter at Kingston open spaces. Really helpful and sorted all issues for me, very happy with service

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
The lady who I spoke with on the phone Ms Helen Trotter couldn't have been more helpful in sorting the problem out that I had with Carney Consultancy... she is a credit to Kingston property services... special mention to Stuart Fisk too .

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Quick, efficient, polite, helpful. Thank you Helen

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
We deal with lots of Property Managers at Kingstons, and they are all excellent and very helpful, plus a shout out to the very helpful Kelly Smith on reception, she's like Supergirl regarding the speed she gets us the weekly info we need.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
The call was quick and efficient, good customer service and very friendly.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
We had a query about Covenent Consent on our apartment. Helen was quick and efficient and everything was settled in 10 minutes.
Cass Farrar

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Helen the advisor I spoke to gave me the information and explained exactly what to do. She even offered to give me the phone number of the on-site maintenance man. It was very easy and Helen was really lovely.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Great customer service by Anthony, no long waiting times to get through on the phone. Invoice was easy paid over the phone

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
I needed to make a payment to Kingston and called yesterday and spoke to Helen. She was extremely courteous and helpful and overall it was a great experience.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
I rang Kingston with several questions on a property I recently purchased. Helen answered my call immediately and not only answered all of my questions, she also assisted in setting me up with access to the portal. She also provided additional helpful information related to parking at the property.
Helen was so helpful, very knowledgeable and resolved everything for me with the one phone call. I will be sure to ask for her next time I contact Kingston. Thank you Helen!

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Julie was very friendly asked questions about me, how I was but also sorted payment.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Excellency customer service skills from Advisor Helen

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Failed to respond to a simple information request I made regards amenity charges which apply to my property. As a result I’ve refused to pay these charges on the basis that I believe them to be fraudulent. They are charging for landscape maintenance which to my knowledge has not been carried out. They have then passed my account over to a law firm and instructed them to apply ridiculous charges in a bid to force me to pay and threatening that further fees will be applied and court action will follow. Crooks.
Helen was able to deal wirh my query quickly and satisfactorily

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Helped me straight away with my query, very helpful and friendly
Love the music that played whilst the lady checked something for me!

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
First time contacting Kingston as new owner. Answered quickly, were polite, knowledgeable, efficient and very easy to deal with. Everything sorted. Keep it up.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
Helen was knowledgeable and answered my query immediately, arranged and emailed direct debit form to me as I requested. Excellent customer service.

Respuesta de KINGSTON PROPERTY SERVICES LIMITED
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