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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great connection when I travelled outside of South Africa. During my travel, I bought incorrect country data when I was trying to reload, seamless refund process thereafter. This is now my go to trave... Ver más

Valorada con 5 estrellas sobre 5

I landed in Malawi and had no difficulty in connecting as i landed ,a very efficient way of contacting in a new country .I am leaving to Saudi Arabia on Wednesday and i hope to use it there for the 10... Ver más

Valorada con 5 estrellas sobre 5

I found that the options that were provided were much cheaper then my own countries roaming data services and you provided a much better deals. The purchase and activation was super easy I did it in l... Ver más

Valorada con 1 estrellas sobre 5

I travelled to South Africa and purchased eSIM data. It worked well initially; however, when the data ran out, I tried to purchase more, but the transaction failed. I eventually managed to purchase ad... Ver más

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Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

KnowRoaming • eSIM Data Plans 📱eSIM for Instant Connectivity! The perfect solution that works 🌎 globally. No SIM Cards, No Contract.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,7

Todas las opiniones

(96)

35 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Parfaite expérience!

Parfaite expérience!
Facile à installer et opérationnel dès mon arrivée aux USA.
Une grande aide pour mon voyage à l’étranger!
Merci bcp!

25 de julio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Bad network

It was easy to use and to put in place. However, the network coverage in Montenegro was not good at all. A lot of times it didn’t work. I have an iPhone 15 Pro so I don’t think it’s my phone but the eSIM.

16 de julio de 2025
Opinión espontánea
Logotipo de KnowRoaming

Respuesta de KnowRoaming

Thanks so much for your feedback! We're glad to hear the setup was easy.

Regarding the connection issues in Montenegro, sometimes local network conditions can vary, and a quick toggle of airplane mode or manually selecting a different local network in your phone settings can help.

We’d love for you to give KnowRoaming another try, and if you ever run into trouble, our 24/7 support team is always here to help via WhatsApp or our website. Safe travels!

Valorada con 5 estrellas sobre 5

My new go to eSIM provider

I have had a really great experience with KnowRoaming. I am using the iOS app and it has been a pleasant experience. My favourite thing about the app is being able to manage multiple esims from a central space and more importantly the ability to pay using Apple Pay. I have had excellent connectivity throughout my trip. You deserve nothing less than 5 stars.

16 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to activate, great experience

It was really easy to activate. Thanks to your offer of 3Gig free with a Visa activation, I got to experience your service without paying. It was a great way to get to use your service and will be using it again when traveling.

30 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Après avoir essayé plusieurs eSIM avec…

Après avoir essayé plusieurs eSIM avec beaucoup de deconvenues, je dois dire que KnowRoaming est parfait. Appli facile à installer et leur eSIM fonctionne dès que je l'ai lancé à l'étranger.Aucun bug et en plus j'ai reçu des alertes sur ma consommtions de GB.
Le nec plus ultra.

19 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at any cost, Fraud and scam at same time

One star is too nice for this kind of service. i bought e sim for Morocco for 30 days and 20 GB. Service is not usable. Technical support do not exist, I guess they use some AI tool that was not working for some other companies. Useless completely. They wasted lot of my time trying to change all settings, and worst part they still kept 30% of what I paid and rest was returned. What kind of incompetence you have to deal with is fact they I was asked to connect to Meditel network and that network is since 2016 Orange. That was 9 years ago. Could you imagine what kind of knowledge they have? No, no knowledge. And do yourself favour. Get e sim on airport, it is almost half a price from this scammer and works well
Have to comment on KnowRoaming reply.
As mentioned in our support communication, there were network issues in Morocco during the time of your trip, which unfortunately impacted your ability to maintain a stable connection.
We fully acknowledge and regret the disruption this caused. A partial refund was issued because some data from your 20GB eSIM plan had already been used, and the eSIM remained active. This allowed continued usage of the remaining data until May 2nd.
They acknowledge that eSIM was not working, and I can prove it with to many photos of speed test (no speed at all, eSIM not usable, they found that I used some of data, who can prove that?. Irony is that they kept eSIM active but not usable. I bought new one from Orange and worked well. So, return full amount and go out of this business. Problems exist, but if not able to solve them, this is not for you.

15 de abril de 2025
Opinión espontánea
Logotipo de KnowRoaming

Respuesta de KnowRoaming

Dear Nebojsa, we would like to sincerely apologize for the inconvenience you experienced while using our eSIM service.

As mentioned in our support communication, there were network issues in Morocco during the time of your trip, which unfortunately impacted your ability to maintain a stable connection.

We fully acknowledge and regret the disruption this caused. A partial refund was issued because some data from your 20GB eSIM plan had already been used, and the eSIM remained active. This allowed continued usage of the remaining data until May 2nd.

We value your feedback and sincerely apologize for the network issues, which were unfortunately beyond our control. The disruptions were due to temporary outages with local network providers in Morocco, rather than any fault with KnowRoaming’s eSIM service.

While our eSIMs rely on local carriers to provide coverage, we understand how frustrating this experience must have been and we truly regret the inconvenience caused.

We hope you’ll consider using our eSIMs again in the future, and that your next experience will be smooth and uninterrupted by local connectivity issues.

Valorada con 5 estrellas sobre 5

My esim connected easily to the…

My esim connected easily to the different countries I visited, Netherlands, UK, Spain and France.

I would have been lost without signal, so really was so grateful esim worked properly.

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They take your money and on arrival in…

They take your money and on arrival in the country you are visiting, surprise surprise your e sim doesn't work .
Avoid this at all costs .
Do NOT fall for this scam.

18 de marzo de 2025
Opinión espontánea
Logotipo de KnowRoaming

Respuesta de KnowRoaming

Hi Terry,

We’ve gone ahead and processed a full refund for your purchase.

We noticed that support wasn’t contacted during your trip, and unfortunately, without that opportunity to troubleshoot, we weren’t able to resolve the issue in real time.

Our support team is available 24/7 and in 99% of cases, a quick fix is all that’s needed to get you connected.

We’re truly sorry for the inconvenience this caused and hope you’ll consider giving us another try in the future. If you do, we’re happy to help you get set up before your trip to ensure everything runs smoothly.


All the best,
The KnowRoaming Team

Valorada con 5 estrellas sobre 5

Great value!

Easy to use, easy to install, great coverage and bandwidth while I was travelling in Australia, sometimes I was getting better coverage than the locals! Couldn’t recommend it more strongly, and I saved a lot of money.

17 de febrero de 2025
Opinión espontánea

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