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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Commande en attente de remboursement du 4 décembre 2025 150 mails des coup de tel et aujourd’hui hui le 13 janvier 2026 toujours rien Je déconseille fortement ce magasin et je continue a envoye... Ver más

Valorada con 5 estrellas sobre 5

Kupiłem gitarę Sterling by Music Man CT50HSS,jestem bardzo zadowolony z wiosła,po interwencji lutniczej nadaje się do użytku,ale przy zakupie wiosła zawsze istnieje ryzyko że gitarka będzie potrzebowa... Ver más

Valorada con 5 estrellas sobre 5

Bardzo polecam! Są terminowi, tani, mili i mówią po polsku. Kupiłem rack (stojak) na trzy gitary i okazało się, że spokojnie zmieści więcej instrumentów. Spytałem czy mają dodatkowe uchwyty, ale produ... Ver más

Valorada con 1 estrellas sobre 5

Opinia dotyczy KYTARY.PL Na stronie internetowej obiecują ,,MAMY NAJLEPSZE CENY" a jeśli inny sklep ma lepszą cenę to można im podać taki link i Kytary rzekomo skoryguje swoją cenę ,aby była ,,Najle... Ver más

Información sobre la empresa

  1. Tienda de instrumentos musicales

Escrito por la empresa

Guitars, pianos, keyboards, percussion, audio, and more. Low prices, the largest inventory in the Czech Republic, delivery 2-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

832 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(832)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

this seller didnt send my order.

this seller didnt send my order.. something about brexit had something to do with it.

6 de enero de 2021
Logotipo de Kytary

Respuesta de Kytary

Hello C., we're sorry, but your order had to be cancelled due to global border closure and due to unresolved Brexit. We're sorry, but we're currently not able to sell products to the UK due to uforeseen reasons. We believe we will be able to sell products to the UK again and that you will be able to purchase the item you wanted. Tomas

Valorada con 3 estrellas sobre 5

i have all ready given a report so do…

i have all ready given a report so do not need to fill in another foorm . i was really pleased with my purchase not so impressed with DPD delivery

5 de enero de 2021
Logotipo de Kytary

Respuesta de Kytary

Hello Michael, thank you very much for your review. We're sorry the delivery company let you down, we will investigate the situation and try to sort the issue out. Tomas

Valorada con 1 estrellas sobre 5

Disappointed

I ordered and paid for a guitar and was told they no longer deal with UK. Very disappointed

4 de enero de 2021
Logotipo de Kytary

Respuesta de Kytary

Hello Steve, we're sorry, but your order had to be cancelled due to global border closure and due to unresolved Brexit. We're sorry, but we're currently not able to sell products to the UK due to uforeseen reasons. We believe we will be able to sell products to the UK again and that you will be able to purchase the item you wanted. Tomas

Valorada con 2 estrellas sobre 5

1st-When I ordered the needles they…

1st-When I ordered the needles they didn’t explain they you would need to confirm payment. I didn’t know this so I didn’t receive it Xmas for my husband.
2- when you call it keeps saying they are busy try back later. ??? Never got to speak to anyone.

1 de enero de 2021
Logotipo de Kytary

Respuesta de Kytary

Hello Candy, we're sorry, but your order had to be cancelled due to global border closure and due to unresolved Brexit. We're sorry, but we're currently not able to sell products to the UK due to uforeseen reasons. We believe we will be able to sell products to the UK again and that you will be able to purchase the item you wanted. Tomas

Valorada con 5 estrellas sobre 5

Fantastic online service, great delivery

Fantastic online service, and being a mainland european supplier, Kytary were sure to include a UK power supply with my product.

31 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Prez, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 4 estrellas sobre 5

Slightly odd ordering system, but it all came good

I found the item I was after at a great price, and was generally very impressed by the range on offer.
Ordering worked a slightly odd way round - it was accepted by email before payment, which was then requested via an invoice. Then I got a slightly oddly worded despatch notification, but tracking info on the courier's site didn't show them as having accepted the item for a couple of days after that.
I decided not to panic, mainly because the originally expected delivery date still gave plenty of time for delivery before Christmas, and it all sorted itself out with the order turning up bang in the middle of the estimated dates.

30 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Victoria, thank you very much for your review. We're sorry for the slight confusion. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 5 estrellas sobre 5

Very unfortunate to have my goods…

Very unfortunate to have my goods cancelled due To unforseen circumstances, but a very professional service money was refunded without any problems many thanks

30 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Nicholas, thank you very much for your review. We're sorry the item you ordered could not be delivered to you. We hope we sill be able to ship to the UK soon again. We believe we will be able to provide you prodict you want in future. Tomas

Valorada con 5 estrellas sobre 5

Delivered in a timely manner

Delivered in a timely manner, great product at a great price.

30 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Andy, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 4 estrellas sobre 5

I would have given 5 stars but sadly…

I would have given 5 stars but sadly the port closures into and out of UK put pay to me actually getting my order.
All was explained very quickly though and it was completely out of their hands. I would happily shop again, just waiting to see what happens with Brexit etc.......

30 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Sarah, thank you very much for your review. We're sorry the item you ordered could not be delivered to you. We hope we sill be able to ship to the UK soon again. We believe we will be able to provide you prodict you want in future. Tomas

Valorada con 4 estrellas sobre 5

Initially dubious but all was fine

I was really dubious about using this website. Especially as I placed the order but had to pay seperately on GoPay. I read some reviews & decided to go with it as I was paying on my credit card. Everything went smoothly, constant updates & it arrived in 3 days which I was shocked with Christmas & Covid. Well packaged. Would use again.
Only scored a 4 due to the strange paying process.

28 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Lee, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 5 estrellas sobre 5

Easy to order and great communication

Easy to order and great communication.
Nice quality and a good fit.

28 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Caron, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 5 estrellas sobre 5

Just brilliant. Thank you Kytary

So we bought a digital grand piano. At first I’ll admit I was sceptical about ordering from a retailer based outside the U.K. But some of the U.K. based sellers couldn’t guarantee Christmas delivery and the price at Kytary was really competitive. So we went for it. We are so delighted with how it went. Communication was great, delivery arrived about a week later and bang on when it was supposed to be. The delivery driver was also fantastic in helping us get it through the door as it was a massive box. I cannot overstate how pleased we are with the product as well. Wow, what a fantastic instrument. I wouldn’t hesitate to buy from Kytary in the future. Top marks 👍🏻

25 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Phil, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 5 estrellas sobre 5

Great experience

Quick, accurate and a very good price. Totally happy with the transaction.

25 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Tom, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Good price. Goods delivered 4 days early. Thankyou.

24 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Ed, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 1 estrellas sobre 5

Terrible company to deal with

I bought a Martin SC13e from them. I waited 6 months for the item. It came with an action like a fairground guitar and notches on the fretboard.
They agreed to contribute £50.00 towards rectifying the problem.
It cost me £50.00 for the Luther and £50.00 in fuel.
Despite many emails I have yet to be paid.
CFMartin are a terrible company when it comes to customer service and Kytary aren't any better. I would think hard about dealing with either company.
Should have bought a Taylor instead.
My luthier did a fantastic job, unlike these clowns

24 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Great products, good prices, great service

I had not heard of Kytary before but would recommend them and use again.
Great products, good prices and good customer service.

24 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Julie, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 1 estrellas sobre 5

Never again will I attempt to buy from…

Never again will I attempt to buy from this online company!
Cancelled my order 2 days before Xmas with no opportunity to seek an alternative.
Very poor customer service

23 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Rod, we're sorry, but an explanation of the cancellation was sent to you in an e-mail. Your order was cancelled due to the COVID situation and complication with Brexit (we're based in the Czech republic). Our e-shop has been temporarily shut down, unfortunately, all orders from the UK which have not been dispatched were cancelled. Thank you for understanding. Tomas

Valorada con 5 estrellas sobre 5

Alj good

Weird payment method - but all good with fast delivery. Would definitely use again.

23 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hi Marc, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

Valorada con 5 estrellas sobre 5

Great price

Great price, product delivered damage free and in quick time

23 de diciembre de 2020
Logotipo de Kytary

Respuesta de Kytary

Hello Mr. Jameson, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas

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