Ordered from here due to advertised delivery dates. Have had to chase every step of the way for updates only to be told it will now be later than advertised and can't confirm a delivery date or sen... Ver más
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Consulta las opiniones de los clientes
The loft ladders matched the description (which is not always the case) Just had them fitted, quality product and good value. Quick delivery Very pleased
Anthony was very helpful all the way through the process because we had huge issues with DX, the delivery people. The first ladder was delivered and was damaged. The second ladder didn't make it out o... Ver más
Immediate response when I had a problem with damage from the carrier. Anthony sorted and dealt with my issues. He has helped me with further information make the correct choice of ladders for my n... Ver más
Información sobre la empresa
Escrito por la empresa
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Escrito por la empresa
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Información de contacto
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Reino Unido
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excelente
6 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 27% de las opiniones negativas
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Quality product
Quality product, fast delivery and good communication. With basic DIY skills it was fairly easy to widen the existing hole to the loft and install the hatch and ladders. I should have done this years ago, they have made such a difference.
4 de agosto de 2026
The ladder is of good quality sturdy…
The ladder is of good quality sturdy and robust but delivery took 3 days not next day as promised
3 de agosto de 2026
Arrived when expected
3 de agosto de 2026
Great easy ordering and super fast…
Great easy ordering and super fast delivery no problems with this transaction
2 de agosto de 2026
Very straight forward service and…
Very straight forward service and delivery. Very happy
29 de julio de 2026
The ladder is perfect for our needs and…
The ladder is perfect for our needs and arrived quickly.
26 de julio de 2026
Unreal service on a quick large order…
Unreal service on a large order, quick turnaround - Thanks Sam
24 de julio de 2026
Loft ladder
Great company to buy from fast delivery and great customer service will be using this company a lot more
23 de julio de 2026
Good quality step ladder at a…
Good quality step ladder at a reasonable price, delivered next day!
22 de julio de 2026
Very fast delivery..great service will…
Very fast delivery..great service will use again
22 de julio de 2026
First set of ladders delivered damaged
First set of ladders delivered damaged. No wrapping on any ladders delivered, bubble wrap would be an idea.
20 de julio de 2026
Respuesta de Ladders UK Direct
Dear Mr Richards
Thank you for your feedback, and please accept our sincere apologies that your first set of ladders arrived damaged.I completely understand why you suggested bubble wrap. However, due to the large size and industrial nature of these items, we are actually unable to wrap them completely. Wrapping the ladders can obscure the frame during transit, which makes it very difficult for our couriers to spot handle-points or notice any transit damage before it reaches your door.I am pleased to confirm that your replacement set has now been successfully delivered. We hope these have arrived in perfect condition and are ready for use.If you notice any further issues let us know.
Thank you again for your patience and understanding.
Ladders UK Direct
excellent nothing more to say.
pro : good price fast delivery, person delivering was polite and very helpful, the ladder is really sturdy and gave me a lot of confidence whilst moving about on it, the base was reassuring cons: only one thing , maybe the base could be made telescopic for ease of moving it around , just a thought, otherwise excellent , certainly exceeds my expectations , well done .
20 de julio de 2026
Great value for money
Great value for money easy to order delivery was quick and easy
19 de julio de 2026
Very easy to order and free next day…
Very easy to order and free next day delivery.
18 de julio de 2026
Honestly can't fault the whole process
Honestly can't fault the whole process. Ordering was straightforward, delivery was great and the ladder excellent quality.
Well done and thanks 😊
16 de julio de 2026
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