Ordered from here due to advertised delivery dates. Have had to chase every step of the way for updates only to be told it will now be later than advertised and can't confirm a delivery date or sen... Ver más
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Consulta las opiniones de los clientes
The loft ladders matched the description (which is not always the case) Just had them fitted, quality product and good value. Quick delivery Very pleased
Anthony was very helpful all the way through the process because we had huge issues with DX, the delivery people. The first ladder was delivered and was damaged. The second ladder didn't make it out o... Ver más
Immediate response when I had a problem with damage from the carrier. Anthony sorted and dealt with my issues. He has helped me with further information make the correct choice of ladders for my n... Ver más
Información sobre la empresa
Escrito por la empresa
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Escrito por la empresa
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Información de contacto
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Reino Unido
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excelente
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 27% de las opiniones negativas
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Excellent service
Excellent service, ordered Sunday night, email first thing Monday, delivered Tuesday, great double extension ladder, hopefully serve me well for many years to come.
Thank you Ladders UK Direct
22 de marzo de 2026
Just what I wanted delivered dry fast…
Just what I wanted delivered dry fast and on time thank you
14 de marzo de 2026
Easy to select size and quality level
Easy to select size and quality level
Delivered next day with no fuss
4 de marzo de 2026
Next day delivery took a week
Ordering online was easy enough, I ordered specifically because the ladders were offered on a next day delivery if ordered before 11 am which it was. I was then emailed telling me there would be a slight delay. This turned out to be over a week. This meant I was unable to do the jobs I was going to do for a relative.
3 de marzo de 2026
Good quality
27 de septiembre de 2025
Do not buy ladders on line. Buy locally.
I bought a five rail step ladder, only to discover that steps 3,4 and 5 could not be used.
If this had been made clear at the time of purchase, I would have ordered taller steps.
The ladders arrived wrapped in a thin plastic bag, and as a result, the legs of the ladders were scratched.
When investigating the returns procedure, I was told that the ladders must be packaged properly, to prevent damage. Any damage meant that no refund would be forthcoming.
Consequently, the cost of returning the steps and the condition of the steps once in my possession, ruled out any chance I had of getting satisfaction from the company.
28 de febrero de 2026
AVOID THIS COMPANY AT ALL COSTS!
AVOID THIS COMPANY AT ALL COSTS!
Took my money and didn't deliver the item. Claiming is a joke - total waste of time. Shame on them!
9 de enero de 2026
Opinión espontánea
Was impressed at the high quality of…
Was impressed at the high quality of ladders and dispatched and arrived on time. Definitely recommend to friends and family.
26 de febrero de 2026
Easy to order
Easy to order. Competitive price. Free delivery. Arrived on time. Great experience.
25 de febrero de 2026
Step ladder
Excellent product, delivery was very quick, can't fault the service
17 de febrero de 2026
Easy to find the right ladders on the…
Easy to find the right ladders on the website. Fast delivery.
13 de febrero de 2026
Very quick service and reactive to a…
Very quick service and reactive to a query I raised.
13 de febrero de 2026
PGood Serviceroduct delivered on time in good…
Product delivered on time in good condition. The instruction leaflet was clear and easy to read, overall a good product indeed. I shall use Ladders UK Direct again without hesitation.
11 de febrero de 2026
Great service and price
Great service and price, excellent delivery communication. cheers
5 de febrero de 2026
Good service real sturdy ladder 👍🏻
5 de febrero de 2026
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