Ordered from here due to advertised delivery dates. Have had to chase every step of the way for updates only to be told it will now be later than advertised and can't confirm a delivery date or sen... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The loft ladders matched the description (which is not always the case) Just had them fitted, quality product and good value. Quick delivery Very pleased
Anthony was very helpful all the way through the process because we had huge issues with DX, the delivery people. The first ladder was delivered and was damaged. The second ladder didn't make it out o... Ver más
Immediate response when I had a problem with damage from the carrier. Anthony sorted and dealt with my issues. He has helped me with further information make the correct choice of ladders for my n... Ver más
Información sobre la empresa
Escrito por la empresa
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Escrito por la empresa
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Información de contacto
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Reino Unido
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excelente
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 27% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to order from great ladders thank…
Easy to order from great ladders thank you
4 de febrero de 2026
Good Quality.
THE QUALITY OF THE LADDERS ARE EXTREMELY WELL MANUFACTURED. THEY ARE GOOD VALUE FOR THE PRICE. VERY HARD TO GET THE SIZE I ORDERED.
1 de febrero de 2026
Satisfied customer
The delivery was a little after the time expected from the tracking app, bur the person who made the delivery was so helpful and still radiated a huge smile at tge end of a long day.
31 de enero de 2026
Fast reliable service speedy delivery…
Fast reliable service speedy delivery and competitive prices great company to deal with definitely use again
30 de enero de 2026
The ladder is fine but the delivery was terrible…
The ladder is fine but the delivery was slow and the courier company (DX) took much longer than the 1-2 days quoted on the Ladders Direct website. Ladder took a week to arrive, the email from Ladders Direct confirming dispatch, said it was coming by priority overnight service. When I contacted DX, after it hadn't arrived within their timescale (3 days), they said they didn't have a vehicle available that was big enough for the 3.3m ladder to take it out from our local delivery depot! So much for a priority overnight service, more like 6 night service from dispatch to arriving.
29 de enero de 2026
The product is excellent.Had lots of…
The product is excellent.Had lots of issue with delivery timings and finally got it after complaining with another delivery company
25 de noviembre de 2025
Excellent service from start to finish
Excellent service from start to finish, this company is super
8 de enero de 2026
Loft hatch
I ordered a loft hatch from Ladders UK Direct. I had an option of delivery date when I ordered and it arrived on the day chosen. Not a biggy for most but when working full time this is a must for me. The hatch is excellent quality, not a mark on it, the delivery driver was polite and extremely helpful. I would highly recommend Ladders UK Direct to anyone.
6 de enero de 2026
Great product
Great product, quick delivery, very pleased with the service provided
17 de septiembre de 2025
Easy to fit and look good they are good quality and make loft access a lot easier
Fast
Delivery great price and good quality
12 de agosto de 2025
Great product
14 de diciembre de 2025
Arrived quickly and delivered to my…
Arrived quickly and delivered to my door, in good condition
22 de diciembre de 2025
Ladder
Good delivery. Great size ladder and so light compared with my previous ladder. Put to use straight away. Good choice on website.
18 de diciembre de 2025
Very good service
11 de diciembre de 2025
Good selection of stock so found what I…
Good selection of stock so found what I need and ok price,
Delivery was fast
8 de diciembre de 2025
Fast and efficient service
Fast and efficient service. Great product nice and sturdy
7 de diciembre de 2025
Ladders
Ladders seem ok, asked for a particular delivery day but that was ignored and I was not at home. How difficult can it be !
7 de diciembre de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.