Lancashiredoubleglazing Opiniones 

261
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Experience was seamless from the start. Had someone round to show me options and discuss costs, very professional and upfront about the fees. They were very accommodating to my budget and not... Ver más

Valorada con 5 estrellas sobre 5

Lancashire Double Glazing offer an excellent service in replacement windows and doors. We have recently had new French doors and large windows to match our existing oak frames perfectly. From Owe... Ver más

Valorada con 5 estrellas sobre 5

Right from the outset with our first meeting with Owen the experience with Lancashire Double Glazing was exceptional. The fitting was flawless and communication throughout was exceptional. The fitters... Ver más

Valorada con 4 estrellas sobre 5

We needed to replace our storm doors and contacted LDG. Owen was great, really helpful with design choices and colours so we went ahead and paid a deposit in March. On the 16th June the doors were me... Ver más

Información sobre la empresa

  1. Instalador de doble acristalamiento

Escrito por la empresa

Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago. Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers. With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 37% de las opiniones negativas

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4,3

Todas las opiniones

(261)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Industry Leading Service!

We've been using this company as a trade customer for a number of years now and are their largest trade customer. The service cannot be faulted and is the reason we exclusively use them for all PVC products. Muhammad in the trade office is a testament to the exceptional service provided and we see him as an integral asset to them due to his uncompromising knowledge and willingness to assist in all matters large or small.

Would definitely recommend Lancashire Double Glazing for any works either in a supply or installation capacity!

2 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor organisation, fictional charges and no post care. …

I had new windows fitted by Lancashire Double Glazing. On the positive side, the workmanship itself has been good and the fitters on site were polite and friendly.

Unfortunately, the overall experience has been very disappointing. The team treated my house more like a building site than a home. The office repeatedly pulled the workers off the job to start elsewhere, leaving me waiting. They were several days late even getting started. I was also charged for scaffolding that wasn’t actually needed, and although they assured me a refund would be given, I’ve still not received it.

The biggest frustration is the complete lack of aftercare. I’ve emailed and called several times but had no reply or callback, which leaves me feeling ignored now that they’ve been paid.

In short: decent workmanship let down by very poor organisation, unnecessary charges, and non-existent customer service.

18 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently had an extension

Recently had an extension, absolutely over the moon with the finished product. Great communication from the office explaining what would be happening on each part of the build, highly recommend!

11 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service

Contacted this company regarding somebody breaking my front door they sent somebody round that day to measure up and within two days it was fitted from the lady on the phone to the guy fitting the front door the customer service was 2nd to none would highly recommend this company thank you. Your staff are an asset to your company.

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Service From Lancashire Double…

5* Service From Lancashire Double Glazing.
Fitted full bungalow windows and front door to a very high standard, fitters were really friendly and cleaned up after themselves.
Really happy with the quality and the fitting. Transformed my property.
Had a bit of an issue with French doors closing, customer services were fantastic, fitter was here within 6hrs and mended the problem.
Lancashire Double Glazing now fitting facial, soffit and all new guttering, wouldn't have anyone else touch our property.

5 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking admin and after sales service


Shocking admin and after sales.

After spending several thousand £ with LDG in my home and my business over the years, I am now shocked at the dreadful standard of their admin and after sales service.
EG Emails not replied to, answering machine giving office opening times 2 hours after they’ve opened and phone not answered, still awaiting a FENSA certificate 2 months after fitting, a safety chain that ripped off 3 weeks after fitting and replaced with the tackiest, cheap and nasty one you can imagine (which they wanted £50 to replace!!!!)
In truth, I have lost all confidence in the company and am quite anxious about how the quality of the composite doors will pan out. Won’t be going back that’s for sure.

4 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. We ordered a front and rear door and a new patio sliding door, great communication from ordering to everything being fitted, the installer’s were polite, very tidy and worked really hard, we would highly recommend.

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service - highly recommend

We had excellent service from Lancashire Double Glazing when we changed our windows a few years ago. Had no hesitation in contacting them again when we needed new doors and soffits etc. Owen provided an excellent consultation very informative, helpful and patient! He helped us clarify exactly what we needed and the most convenient way for us to pay

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

LDG supplied our doors, windows, and bifolds, and we’re absolutely delighted with the result. The quality is excellent, and the team was professional, tidy, and easy to deal with throughout. Everything was completed on time and to a very high standard. Highly recommend

10 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely happy with LDG

Previously had windows from LDG and experience was faultless. Just placed an order for french doors with Owen and he was more than helpful, very friendly and professional without any pushiness. Definitely recommended by me.

29 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From seeing my sales rep Carl to the…

From seeing my sales rep Carl to the survey and finally installation the whole pricess was faultless.
I cannot recommend this company enough and I am over the moon with my new door.

18 de marzo de 2025
Opinión espontánea
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Respuesta de Lancashiredoubleglazing

Thank you for your lovely comments Mr Foulds.

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