Person i was dealing with answered all questions and queries I had difficulty with and was happy with results she was very helpful friendly. I had difficulties online but I was put at ease and was ve... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I don’t usually like parting with money, but what a pleasure dealing with a human being and not one of these AI chatbot thingies. I dealt with Jamie and his friendliness and helpfulness was a pleasure... Ver más
La empresa ha respondido
Quality of service always very good, as is value for money, support when contacting, speed of response etc. Have been more than happy to use Lancaster for insuring classic car for several years. Only... Ver más
La empresa ha respondido
I'm very happy with Lancaster as my classic car insurer. The renewal quote was the same as last year and you can speak to the friendly team in the office to renew, pay and make any changes if you are... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Información de contacto
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Reino Unido
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Excelente
31 mil opiniones
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Service was very good
Service was very good and simple to understand. The staff member was easy to understand and very helpful. Payment was easy to make.
11 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found the service very good and straightforward, and that our staff member was helpful and easy to understand. It’s also great to hear that you found the payment process easy to complete.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Lancaster Insurance Services
Sensible renewal costs
11 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our renewal costs sensible and were happy with the value provided.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Lancaster Insurance Services
Emma was fantastic going through all…
Emma was fantastic going through all the policy and options that you have and what you can do for me she was very helpful and professional wish all insurance companies were like that kind regards j-p
11 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We’re delighted to hear that Emma was fantastic, helpful and professional when going through your policy and the options available to you. We’ll be sure to share your lovely feedback with Emma, and we really appreciate your kind words.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We’re pleased to hear that you were able to set up your insurance quickly and without any issues. We really appreciate your positive feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Lancaster Insurance Services
polite and helpfull
3 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you so much for your kind 5 star review! We’re delighted to hear that you found our team polite and helpful.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you so much for your kind review!
We are delighted to hear that you found our service polite and trustworthy. Building trust and delivering respectful, dependable support is at the core of what we do, so your feedback means a great deal to our team.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you for your lovely feedback! We’re delighted to hear that Emma was so helpful and friendly. We’ll be sure to pass your kind comments on to her.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
i got the price i was happy with
11 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for your feedback! We’re pleased to hear you were happy with the price you received and hope you enjoy the reassurance of your cover.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
Quick responses to my questions asked
Quick responses to my questions asked. I have used the services of Lancaster Insurance for many years now.
3 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you received quick responses to your questions and have been using Lancaster Insurance for many years.
We truly appreciate your continued loyalty and are pleased to know that you’ve had a positive experience with our team over the years.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Very helpful an understanding staff…
Very helpful an understanding staff when dealing with beareved customers. Outcome was positive with price. Important with current cost of living issues
11 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are truly sorry for your loss, but we are glad to hear that our team was able to provide helpful and understanding support during such a difficult time. It is also great to know that we could offer a positive outcome with your pricing, especially given the current cost of living challenges.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance
A good Deal
I’d got to the point of paying on line for this ( the quote process was quite straightforward) when they phoned. I completed the transaction on the phone with a helpful and informed agent who I felt was genuinely interested and wanted to give me the best customer service which he did.
Will I try Lancaster again? Definitely
10 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us such a wonderful review!
We are delighted to read your positive feedback about your experience. It is fantastic to hear that the online quote process was straightforward and that our advisor provided helpful, knowledgeable, and genuinely attentive service over the phone to complete your transaction.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance
Good friendly knowledgeable service.
10 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you received friendly and knowledgeable service from our team. We really appreciate your kind feedback.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Ive a customer for a few years now
Ive a customer for a few years now, the service has always been first class.
10 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that you’ve been a customer for several years and that you’ve consistently received first-class service from our team.
We truly appreciate your continued loyalty and are so pleased to have you with us.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Helpful lady on the phone.
4 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our colleague helpful and that you had a positive experience speaking with her over the phone. We’ll be sure to pass on your kind comments to the team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Renewal
Rang them to renew and pleased with competitive price, so agreed to stay with them for another year. Excellent service over the many years we have been with them.
10 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that you were pleased with our competitive renewal price and chose to stay with us for another year.
We truly appreciate your continued loyalty over the many years and are so pleased to hear that you’ve consistently received excellent service from our team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Car Insurance Renewal
The colleague I spoke to was pleasant and well-spoken and I felt completely at ease during our lengthy conversation !
No stone was left unturned to ensure that I got exactly what I needed, and at a very reasonable price.
10 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you felt completely at ease during your conversation with our colleague and that they took the time to understand exactly what you needed.
It’s fantastic to know that you were happy with the service you received and found the price reasonable. We’ll be sure to share your lovely comments with the team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you for your lovely 5 star review! We’re delighted to hear that you found our team helpful and your renewal process easy and straightforward.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Helpful staff and competitive quotes
Helpful staff and competitive quotes. Fortunately I've not needed to claim so can't comment on how they perform when you do.
31 de julio de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a 5 star review! We’re pleased to hear that you found our staff helpful and our quotes competitive. We’re glad you haven’t needed to make a claim, but should you ever need our support, we’ll be here to assist you throughout the process.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you for your great 5 star review! We’re delighted to hear that you’re happy with the reliable cover we provide for your classic car. We really appreciate your feedback and look forward to continuing to support you with your insurance needs.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Good customer service and competitive…
Good customer service and competitive pricing.
10 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for your lovely 5 star review! We’re delighted to hear that you were happy with our customer service and found our pricing competitive.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
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