Land of Beds Opiniones 

10.146
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire. We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish! very helpful sending swatches which arrived almost immediately. Fantastic deal on a Hypnos bed . Delivery service equally good. Tracking very up to date and t... Ver más

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Valorada con 5 estrellas sobre 5

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of hum... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spent ages looking for a new mattress and exchanged emails with Kath at Land of Beds who was very helpful. I then had a nasty flare up with my bad back and sciatica which meant we couldn’t delay any l... Ver más

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Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Colchonería
  4. Tienda de muebles para dormitorio
  5. Tienda de ropa de cama

Sobre Land of Beds

Escrito por la empresa

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

10 mil opiniones

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3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(10.146)

1349 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Land of Beds have been the dream team…

Land of Beds have been the dream team from start to finish.
Initially the sales team - especially Louise - were helpful and gave good advice on colour choice and selection.
The after sales was also very supportive, and their policy allowed me to change the new mattress that was not providing the sleep support I require. So Sophie in Customer Support discussed the issue with Louise to then help me get the ideal mattress.

Great service guys...and can confidently recommend to anyone.

17 de septiembre de 2026
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Respuesta de Land of Beds

Thank you so much, Stephen! We’re delighted to hear that Louise and Sophie were able to support you throughout and help you find the right mattress. It’s fantastic to know you received great service from start to finish. We really appreciate your recommendation and kind words!

Valorada con 5 estrellas sobre 5

Brilliant service...

Organised and straight forward ordering process. Great communication throughout. Very fast delivery. Even the courier, UPS, brought the package upto our 12th floor apartment. Would not hesitate to buy from you again.

22 de septiembre de 2026
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Respuesta de Land of Beds

Thank you, David! It’s great to hear everything went smoothly, from ordering and communication through to the delivery. We’re especially glad UPS made it all the way up to the 12th floor! Thanks again for choosing us, and we’d love to welcome you back in the future.

Valorada con 1 estrellas sobre 5

The bed came damaged there is a chip on…

The bed came damaged there is a chip on the side of the base im not happy but i didnt unpack the item till a week after delivery if i had the bed unpacked on the day i would have noticed ..its been knocked or dropped but i dont gave proof .

6 de agosto de 2026
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Respuesta de Land of Beds

Thank you for your review, David. We’re sorry to hear there is a chip on the side of the bed base. We appreciate you bringing this to our attention. A member of our customer service team will contact you direct.

Valorada con 5 estrellas sobre 5

It was Louise who dealt with my order

It was Louise who dealt with my order, such a wonderful person she talked me through what I need and helped me choose even sent me lots of beds by email to choose from. Absolutely nothing was a bother to her, I wish all sales people were like her it would be a nice experience every time I shopped. A Big THANK YOU LOUISE😁

23 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for taking the time to share your experience, Alan. We’re delighted to hear Louise made the whole experience so easy and enjoyable. We’ll be sure to pass your kind words on to her - she’ll be thrilled to know how much you appreciated her help. Thank you for choosing Land of Beds!

Valorada con 5 estrellas sobre 5

Land of beds are great and very helpful…

Land of beds are great and very helpful with the service they provide

21 de septiembre de 2026
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Respuesta de Land of Beds

Thanks so much, Tracey! We really appreciate your kind words and are delighted you found the team helpful. Thank you for choosing Land of Beds!

Valorada con 5 estrellas sobre 5

Very helpful staff

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of humour. Special thanks to Cath supported by Matthew and also Alan.

20 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks, Phil! It’s fantastic to hear you enjoyed your visit and found the team helpful, knowledgeable and, most importantly, good fun! We’ll make sure Cath, Matthew and Alan see your kind words. Thanks again for choosing us.

Valorada con 5 estrellas sobre 5

Went into the shop in Helsby today

Went into the shop in Helsby today. We were greeted by Julie who showed us several different combinations of bed base, mattresses and headboards.
Julie listened to what we were saying and we chose a lovely bed.
Julie was really knowledgeable and she put us at our ease. Thank you so much

22 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for leaving a review, Angela! We’re delighted Julie made you feel at ease and helped you find a bed that was just right for you. We’ll be sure to pass your kind words on to her.

Valorada con 5 estrellas sobre 5

Julia was very helpful in our choice of…

Julia was very helpful in our choice of mattress,made it easy to make the decision easy thanks

20 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for leaving a review, Eric! We’re so pleased Julia could make choosing your new mattress easy and straightforward. We’ll be sure to pass your thanks on to her.

Valorada con 5 estrellas sobre 5

Easy to access site and look at reviews…

Easy to access site and look at reviews of product

20 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for your review, Ken! We’re pleased you found the website easy to use and the product reviews helpful when making your choice.

Valorada con 4 estrellas sobre 5

Good service

Good service, packed unbelievably tight which made it awkward to open

8 de agosto de 2026
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Respuesta de Land of Beds

Thanks for your feedback, Dave. We’re pleased you were happy with the service, and we appreciate your comments about the packaging. We’ll certainly pass this on to the team.

Valorada con 4 estrellas sobre 5

Professionalism and Great Customer Care Goes A Long Way...

I love that Land of Beds are a third generation family run business, and am happy to continue to support a name I know and trust.
My four stars rating, is just down to the issues that arose during the deliveries, which took way longer than expected with little matters popping up along the way. However, every step of the way I was supported and updated by the great responsive customer care team - namely Annie and Nicola. Their responses and assistance with the deliver service, ensured I remained connected and reassured things would get sorted - it made the difference from a 3 start review to a 4 start one.
My Lewis & Jones divan bed and headboard is great. Sturdy divan with smooth opening/closing drawers. A nice high medium-firm mattress. A good nights sleep was had last nigh, and I am sure it will continue to give my parents beautiful night sleeps for many years to come.
Overall, I am happy with my online purchase - easy navigation on website and colour selection as shown, and easy payment process; interaction with the team at LoB via email; and assembly of new bed and old bed removal...Oh, and the free pillows - can't forget what did arrive without issue.
I can happily recommend, because even if an issue arises Land of Beds have a great customer care team - I experienced that first hand, and remain a happy customer.

21 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for sharing your experience. We’re really pleased to hear that Annie and Nicola were able to keep you updated and supported throughout, especially when the delivery didn’t go quite as smoothly as planned. It’s wonderful to hear your parents are enjoying the new bed - that’s exactly what we strive for, to help as many people as possible to sleep better:

Valorada con 5 estrellas sobre 5

Helpful sales representative


Louise was very helpful and advised on the various mattress options so that were able to make an informed choice.

21 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for your review, Nigel! We’re pleased Louise could guide you through the options and help make choosing the right mattress a straightforward experience. We’ll pass your kind words on to her.

Valorada con 5 estrellas sobre 5

Knowledgeable

Knowledgeable, friendly unrushed service from Julie. Julie took all the hassle away from the radius task of choosing the right mattress.

21 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks, Shirley! We’re delighted Julie could make choosing the right mattress such an easy and relaxed experience. We’ll be sure to pass your kind words on to her.

Valorada con 5 estrellas sobre 5

Very good communication

Very good communication, problem solved immediatel.

19 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for your review! We’re glad we could get everything sorted quickly and keep you informed along the way. We really appreciate your feedback.

Valorada con 5 estrellas sobre 5

Friendly staff at showroom

Friendly staff at showroom, knew what I wanted, not pushy.
Offered a quick delivery of new purchase.

17 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for taking the time to leave a review, Paul. We’re really pleased you had such a positive experience with the team and that we could make the whole process straightforward for you. Enjoy your new purchase!

Valorada con 5 estrellas sobre 5

Julie was very knowledgeable about the…

Julie was very knowledgeable about the products available and listened to our needs.The product we originally came to view was a lot firmer than we expected and again, after more questions Julie offered different choices for us to consider and we finally decided on another Hypnos mattress which suited our needs.
A big thanks to Julie for making this decision so easy with her knowledge and easygoing nature, at no point did we feel any pressure to make a decision on the spot, she actually made the whole experience relaxed and comfortable.
Many thanks Julie

20 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for your feedback! It’s great to hear that Julie took the time to listen to what you needed and helped you find the right mattress without any pressure. We’ll make sure she sees your kind words- we know they’ll mean a lot to her.

Valorada con 5 estrellas sobre 5

Can't say enough!!

Can't say enough!!! - Fantastic personal service from all the staff at Wigan, mainly Lucy who has made this experience easy from the start. I had already done extensive research on the beds but her knowledge and experience ensured me I was getting the correct bed. Communication via email & phone was spot on, initially saw Land of Beds online but decided to call in to the shop and I wasnt disappointed. Family business, I felt that with the service given, unlike some of the bigger chains.
I would highly recommend them.

14 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks so much, Julian! It’s brilliant to hear how well Lucy and the team looked after you from start to finish. We’re especially pleased that you felt the service was personal and that Lucy’s knowledge helped you feel confident in your choice. We’ll be sure to pass your kind words on.

Valorada con 5 estrellas sobre 5

Very satisfied customer

we have recently purchased a mattress from land of beds in helsby. Julie was wonderful, very knowledgeable and helpful to us and helped us make the right choice but with no pressure.would highly recommend both Julie and land of beds...thanks guys, big shout out to Elliott as well.

19 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for sharing your feedback! It’s great to hear that Julie and Elliott looked after you so well and helped you find the right mattress without any pressure. We’ll make sure they see your kind words. Thanks again for choosing us!

Valorada con 5 estrellas sobre 5

Julie at Land of Beds was amazing.

From start to finish Julie at Land of Beds was patient and extremely informative.
I first contacted Land of Beds in April 2025 to buy a mattress. Julie was my point of contact and from the first time I spoke to her I realised that her knowledge of beds and mattresses was second to none. Julie was extremely knowledgeable and patiently advised me on the products available.
The main thing that impressed me other than her knowledge was the fact that at no time did I feel pressured into making a decision.
Due to family circumstances almost a year and a half passed before my wife and I finally visited the store in Helsby to make a decision and purchase a mattress.
Thankfully Julie was available and patiently guided us through the extensive range of mattresses in the showroom to make the right choice.
For anyone thinking of purchasing a mattress or bed I would strongly recommend Land of Beds and in particular Julie. You will get good unbiased advice without any pressure to buy.
Thank you Julie, and your team for all your help, you are an asset to Land of Beds. We look forward to the delivery of our mattress and more comfortable nights sleep.

19 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for taking the time to share this. It’s wonderful to hear how patient and helpful Julie was throughout your whole journey, and we’ll be sure to pass your kind words on to her. The fact that you felt supported without ever feeling pressured is especially lovely to hear. We really appreciate your trust in us and wish you both many comfortable nights ahead!

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