Land of Beds Opiniones 

10.144
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very smooth and efficient purchase on line, with my daughter, Helen, and with me in Leek, Staffordshire. We bought a single adjustable bed, with extra storage under the bed, a mattress, headboard an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish! very helpful sending swatches which arrived almost immediately. Fantastic deal on a Hypnos bed . Delivery service equally good. Tracking very up to date and t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spent ages looking for a new mattress and exchanged emails with Kath at Land of Beds who was very helpful. I then had a nasty flare up with my bad back and sciatica which meant we couldn’t delay any l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of hum... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Colchonería
  4. Tienda de muebles para dormitorio
  5. Tienda de ropa de cama

Sobre Land of Beds

Escrito por la empresa

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

10 mil opiniones

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3 estrellas
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1 estrella

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4,7

Todas las opiniones

(10.144)

1349 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly and helpful

I’ve used this company several times over the years and always find them to be friendly and helpful.

15 de septiembre de 2026
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Respuesta de Land of Beds

Thanks, Paul, for your continued support over the years! It’s wonderful to hear that you’ve always found our team to be friendly and helpful. We really appreciate you choosing us time and time again, and we look forward to helping you again in the future.

Valorada con 1 estrellas sobre 5

If I could give no stars I would

If I could give no stars I would. I placed the order on the 18th August and received no confirmation email although the money was taken. I cashed this up and did receive an email once chased. It advises a three to four week wait. After five weeks and no contact I phoned. I was told that they would find out what was happening. I was then told that the delivery people would be in touch to arrange delivery. The items arrived and as soon as they bought in a slated electric double bed frame I knew it was wrong. I told the delivery men and they just bought the rest of the items in. We have our two small single bed bases and headboard but we also have a the bed frame and a double mattress and not the two small single zip up mattresses. It has been a week and even though I phoned them last Friday at 9am (delivery was at 8.40am) they still haven’t sorted anything out. The delivery drivers wouldn’t take back the frame and mattress, I was told to ring Land of Beds it was their problem. I was asked to send photos of the items delivered which I did last Friday morning and still not sorted. No one has rung me. I had an email saying that they have contacted the delivery drivers to ask them to find out missing mattresses. All the items delivered, this includes the wrong items have been labelled with my name and my address. I just want my mattresses. I am having an operation next week and the bed was for my daughter to sleep on. I now have no bed for her. Very disappointed with the service from the moment of ordering through to getting answers. I want my mattresses and I want to get rid of a double slotted base and double mattress. I just want to know what is happening.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Dear Mts Bryan,

Thanks for your time today and I am sorry that you have experienced issues.

As promised, I will be looking into this immediately for you and will contact you as soon as we are able to.

Please be assured this has my fullest attention.

Many thanks,

Maria

Valorada con 5 estrellas sobre 5

A great experience

A great experience, easy to order & select a preferred delivery date. A fantastic delivery service, I was given a 15 min time slot, the driver was at my door a few mins early, so polite. The mattress was packed well but easy to open and was on the bed in no time. Would definitely recommend.

25 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for choosing Land of Beds, Debbie, and for leaving a review. We really appreciate your recommendation and look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, professional and all questions answered. Thank you

1 de octubre de 2026
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Respuesta de Land of Beds

Thanks, Julie, for your feedback! We’re delighted to hear that you found our service helpful and professional, and that we were able to answer all your questions. We really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Great topper mattress

Great topper mattress. Amazing price. Delivery on time as estimated.

6 de junio de 2026
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Respuesta de Land of Beds

Thanks for leaving a review, Usman! We’re delighted you’re pleased with your topper and the price, and that your delivery arrived as expected. We look forward to welcoming you again in the future.

Valorada con 2 estrellas sobre 5

Whilst the order was received quickly

Whilst the order was received quickly, the item was not what I was expecting. I am told they updated the website with the correct name of the product yesterday, but when I ordered it was wrong. Very misleading.

26 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for taking the time to share your feedback, Lucy. We’re pleased your order arrived quickly. Providing clear, accurate and helpful product information is really important to us, and we’re always looking for ways to make the customer experience as straightforward as possible. We appreciate your feedback.

Valorada con 5 estrellas sobre 5

I did give a two star rating on 21st But…

I did give a two star rating on 21st September regarding delivery and I had an immediate reply from Annie of Land of Beds to apologise for the delay and confirmed that she would investigate which she did and kept me upto date with the situation,The item arrived at the time given the following day, I must congratulate Annie and Land of Beds for the help that they gave me,It is now obvious that they were not in a position to control delivery as it was the resposibility of a Third Party and their responce was excellent. No problem now giving 5 Stars

22 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thank you so much for taking the time to leave another review, Leslie.. We’re delighted Annie was able to help resolve the delivery issue and keep you updated throughout. We really appreciate your understanding and your kind words about the service you received. Enjoy your purchase!

Valorada con 5 estrellas sobre 5

The sales person Julie was very helpful

28 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks for sharing your experience! We’re so pleased to hear Julie was able to help and made your experience a positive one. We’ll be sure to share your kind words with her.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish!

Excellent service from start to finish! very helpful sending swatches which arrived almost immediately.
Fantastic deal on a Hypnos bed .
Delivery service equally good. Tracking very up to date and the two guys were friendly and careful with the assembly, and took all the packaging away. Now enjoying wonderful and comfortable nights sleep! Thank you!

4 de agosto de 2026
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Respuesta de Land of Beds

Thanks for your review! We’re delighted you’re happy with your Hypnos bed and the service you received. We look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Very attentive service

Very attentive service and clear advice from Louise and a good range of products to choose from.

13 de septiembre de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks, Rich, for leaving a review and for choosing Land of Beds. We’re delighted Louise could assist you and make your experience so positive. She’ll be thrilled to read your kind words.

Valorada con 5 estrellas sobre 5

Spent ages looking for a new mattress…

Spent ages looking for a new mattress and exchanged emails with Kath at Land of Beds who was very helpful. I then had a nasty flare up with my bad back and sciatica which meant we couldn’t delay any longer. After reading buyer’s feedback on the site I decided to get the Dormeo medium all foam one and we are really pleased with it. Price was good, delivery was as quoted and I’m finding it much easier to get comfortable and sleeping much better. It’s nice and light for changing bed linen too.

17 de septiembre de 2026
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Respuesta de Land of Beds

Thanks, Geraldine, for taking the time to share your experience. We’re delighted Cath could help you throughout your search and that you’re now enjoying the comfort of your new mattress. We look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

The store manager Alan was great

The store manager Alan was great, would recommend buying a bed from Land of beds.

27 de septiembre de 2026
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Respuesta de Land of Beds

Thanks, Emma, for choosing Land of Beds and leaving a review. We’re delighted to hear Alan looked after you so well. We’ll be sure to share your kind words with him. We really appreciate your recommendation and support!

Valorada con 5 estrellas sobre 5

Fantastic buying experience

My wife and I were researching what mattress to buy online, but we wanted to try them. Lands of Beds Wigan was the closest showroom to us that sold Dunlopillo mattresses. As soon as we stepped foot into the showroom, we were greeted by Irene. She was very friendly and helpful, and showed us many options. There was no hard sell from her during our visit. She was very patient with us and answered all our questions. We settled on a mattress during our visit and it was not the one we had originally set our sights on! Overall, it was a very pleasant experience and we highly recommend them!

13 de junio de 2026
Opinión espontánea
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Respuesta de Land of Beds

Thanks, Matt, for sharing your experience: We’re delighted to hear Irene made your showroom visit such a positive experience and helped you find the right mattress for you both. We really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

The lady I spoke to was very helpful…

The lady I spoke to was very helpful and kind.

26 de septiembre de 2026
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Respuesta de Land of Beds

Thanks, Karen, for taking the time to leave us a review and for choosing Land of Beds. We’re so pleased to hear you received such helpful and friendly service. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Ordering was easy hope this new…

Ordering was easy hope this new mattress makes my life bit better with better sleep

24 de septiembre de 2026
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Respuesta de Land of Beds

Thanks for taking the time to leave us a review and for choosing Land of Beds. We’re delighted to hear you found ordering easy, and we’re sure you’ll enjoy getting comfortable on your new mattress. Thank you for your support!.

Valorada con 1 estrellas sobre 5

Very disappointing experience from…

Very disappointing experience from start to finish.

I placed my order on 26th July, and at no point during the ordering process was I made aware that the bed was actually out of stock and would take weeks to arrive.

When the expected delivery week passed without any update, I had to chase Land of Beds myself. I then had to chase again during the week I had been told the bed was due to arrive in the UK, as I still hadn’t received any clear communication.

Unfortunately, the bed itself has been just as disappointing. It looks nothing like the advertised images and, in person, looks and feels like very cheap pine. The quality and appearance are nowhere near what I expected from the photographs or the price I paid.

Overall, the lack of communication, the delays and, most importantly, the quality and appearance of the actual product have left me extremely disappointed. I would not have placed the order had I known the true lead time and what the bed would actually look like when it arrived.

26 de julio de 2026
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Respuesta de Land of Beds

Thank you for taking the time to share your feedback, Bev. We’re sorry to hear the experience did not meet your expectations, particularly regarding the communication around the delivery and the appearance of the bed. We appreciate you raising these points and will ensure your feedback is passed on to the relevant teams.

Valorada con 5 estrellas sobre 5

Everything went well from looking at…

Everything went well from looking at the website to calling the office. I was sent a link and then informed of the next steps. The mattress was delivered quickly and easy to set up. Have not slept on it yet but looking forward to it. All good.

23 de septiembre de 2026
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Respuesta de Land of Beds

Thank you, James! It’s great to hear everything went smoothly from your initial enquiry through to delivery and setup. We’re delighted the process was straightforward and look forward to hearing how you get on with your new mattress! We’ll send you a product review shortly.

Valorada con 5 estrellas sobre 5

Good safe delivery.

29 de julio de 2026
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Respuesta de Land of Beds

Thank you, Gerrard! We’re pleased to hear your delivery went smoothly and your order arrived safely. We really appreciate you taking the time to leave a review.

Valorada con 3 estrellas sobre 5

We bought the bed on the basis of a…

We bought the bed on the basis of a delivery before 9th October. We then discover that the best delivery date is 17th Oct!

22 de septiembre de 2026
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Respuesta de Land of Beds

Thank you for your review, Peter. We understand the delivery date is important, and we’ve reached out to the manufacturer to see if the delivery can be expedited. We’ll do what we can to assist.

Valorada con 5 estrellas sobre 5

Land of Beds have been the dream team…

Land of Beds have been the dream team from start to finish.
Initially the sales team - especially Louise - were helpful and gave good advice on colour choice and selection.
The after sales was also very supportive, and their policy allowed me to change the new mattress that was not providing the sleep support I require. So Sophie in Customer Support discussed the issue with Louise to then help me get the ideal mattress.

Great service guys...and can confidently recommend to anyone.

17 de septiembre de 2026
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Respuesta de Land of Beds

Thank you so much, Stephen! We’re delighted to hear that Louise and Sophie were able to support you throughout and help you find the right mattress. It’s fantastic to know you received great service from start to finish. We really appreciate your recommendation and kind words!

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