Laura Canada Opiniones 

Never ever buy through this company. They sell products that don’t fit. You have to return them your self to China at your own expense. Don’t risk it. Buy through a trusted merchant.

Hier, ma mère et moi sommes allé à la boutique Laura à Laurier Québec afin de trouver sa robe de mère de la mariée. Nous avons été servi par Ikram, et c’était de loin notre plus belle expérience shopping depuis des années. Le choix de robe pour toutes les tailles et tous les goûts était impressionnant, la qualité des vêtements aussi à un prix tout à fait raisonnable et le service vip que nous a offert Ikram a aussi fait toute la différence. Elle a tout de suite compris nos besoins, nous a donné un avis honnête et a su mettre en valeur la silhouette de ma mère. C’était notre première visite à la boutique et assurément pas la dernière. Merci Ikram, et merci à Laura Canada de savoir sublimer les femmes de tous âges et de toutes tailles et formes. Ma maman sera assurément magnifique et en confiance pour ce jour si important.

I have been a Laura online customer for several years and have been so pleased with customer service and the quality of my purchases that I have referred family and friends to Laura Canada. In the past year Laura removed the petite size option which helped with fitting. In addition, Laura's return policies changed. Formerly, I was able to exchange a sale item for a similar item in an alternate size. Not now. This will be my last online purchase from Laura. Laura used to appreciate their customers but it is obvious this is no longer the case.

I have always had a good experience at Laura Canada's women's clothing stores,

i love going to the Langley, BC store. The staff are very friendly and helpful. The manager is awesome.

I found good sales on plus size clothing. The staff was helpful and friendly, bringing other sizes to my dressing room. Yes, most clothing is a synthetic material but is much quality than other stores. I have clothes I bought at Laura’s years ago that I still wear.
The staff did not bother me but let me browse on my own but did ask if they could help me and took my choices to a dressing room.

A young lady in the Kelowna BC Laura’s store named “Bianca” was by far the most helpful and pleasant sales rep ive have ever had help me.
I was trying to find a dress to wear to my daughters wedding and Bianca bent over backwards to accommodate me. She was patient, honest and so very aware of what suited me!! She really made me feel special and important! Bianca is a credit to the store!!!

Very conscientious employee Bianca at the Kelowna BC Orchard Park location. Very helpful, very attentive. I would recommend the store a hundred times.

Just lost a trusted customer. A piece bought online was grossly misrepresented in sizing ( lenght if pants 20 cm longer than usual) and “manager” just kept repeating” thus us final sale , nothing I can do about it even if I wanted to” didn t even TRY yo find a solution. Thus us fraudulous sales practice I. My book. Btw: this was in the new store in london Ontario ( the one that moved out of Masonville mall ). Long term customer - not anymore. There is enough stores to get nice clothing from, and some with an actual customer SERVICE

Tout les produits sont de qualité et me style très bien

Thank you, Laura Plus in Southland Mall in Calgary, for helping me with my extensive shopping trip to replenish my wardrobe. Both Jennyies and the Manager were very helpful! Thank you!

Bought a blouse from their website since they didn't have it in stock in stores. It arrived, tried it on, doesn't fit. Yes, it said final sale but its not my fault they make the material different as I got another top in the same size, fit fine. So I can't even exchange for a larger size, I'm stuck with this blouse, would have been faster to just throw the $50 out the window! Seriously, their customer service and return policy is horrible and severely over priced clothing!

On a second visit at the store, I was informed that they could not give me a 20% discount of the month of my birthday since I already made one purchase 2 weeks prior.
I informed the representative that I was never informed that there were a limit of times I could benefit of this discount.
For this reason, I will no longer shop at this store nor will I recommend them to my family and friends. For a reduction of 15.00, they have lost a loyal clients of 20 years.

I ordered online, several items (7) they all are smell of woman’s perfume. I have them airing outside and I don’t think I can get the smell out- Women’s wear stores and warehouses should be fragrance free, so the clothes do not absorb it. This is so not ok for the thousands of people with allergies

I am extremely disappointed with my experience.
I purchased these items as gifts for my mother. She became unexpectedly ill on Christmas Eve and sadly passed away shortly after New Year’s. I contacted the company to request a compassionate, one time exception in the form of store credit and asked that the situation be reviewed by upper management.
Despite these circumstances and my loyalty as a customer and member, the request was denied strictly on policy.
I understand that companies have rules, but compassion should still have a place in situations like this. Unfortunately, that was missing here. Because of how this was handled, I will no longer be shopping with this brand and wanted others to be aware of my experience.

J'ai acheté un manteau à plus de 300 $ chez vous ça fait à peine 2 mois je ne l'ai même pas lavé une seule fois le manteau est devenue bizarre je suis très très déçu

Very comfortable high rise olive coloured jeans. Good quality and excellent value and true to size. Always a pleasure shopping at Laura’s.

Shame on Laura's for discontinuing their Petite line of clothing. As a woman under 5' tall and short waisted, it was one of the few stores left that I could buy clothes that fit properly. When I discovered this at the Eglinton & Warden location, the salesperson was less than empathic to my plight and argued (and argured and argued...) with me that this is for the best. I finally stated that I didn't appreciate her arguing with me, the customer, or her continued lack of empathy and asked her to leave me alone. I hope another company will recognize that petite women deserve to have nice fitting clothes that don't need a ton of alterations.

Dear Laura Management Team,

I am writing to express my sincere appreciation and recognition for the outstanding customer service I received from Sylvia Cook at your Laura location in Burlington.

I visited the store on Sunday while shopping for the perfect accessory for my son’s winter wedding at the end of February. From the moment I walked in, Sylvia greeted me warmly and immediately took the time to listen to what I was looking for. She stayed with me throughout the entire search, offering honest, thoughtful, and supportive advice.

Thanks to her dedication and exceptional service, I ended up purchasing not only the accessory I had in mind, but an entire new Mother of the Bride outfit, along with a black faux fur stole. Her approach was never rushed or sales-driven; instead, she was genuine, truthful, and clearly focused on ensuring I felt confident and comfortable with my choices.

So impactful was my experience that I returned to the store the following day to purchase a white stole for my future daughter-in-law to wear on her wedding day.

Sylvia’s professionalism, friendliness, and authenticity are truly an example for others in customer service. By the time I left, we were on a first-name basis, and because of her, I will most certainly return to the store. Sylvia deserves to be commended for her dedication and excellence.

Please extend my thanks to her and recognize her for the exceptional service she provides.

Warm regards

Valerie

J'ai acheté un manteau ( veston) d'une valeur de 240$ prix régulier et j'ai payé 199$ plus taxes. Donc j'ai eu 18% de rabais Quelques semaines plus tard le manteau est venue en sold à 160$donc un autre 20%. Les vendeuses savaient pas comment me rembourser car j'avais payé avec des cartes cadeaux. La gérante est venue et en premier lieu à dit que c'était une vente final.La politique du magasin est bien 40 à 50% pour une vente finale. Finalement elle m'a rembourser et elle a répéter la même chose 10 fois comme si j'avais pas compris. Je peux concevoir que les employés ont une commission mais c'est pas la façon de traiter les clientes. Le service a la clientèle est très important lorsqu'un veut garder nos clients.Les promenades de Gatineau