Liberty - Rob Lee Opiniones 

86
TrustScore: 4.5 sobre 5

4,7

North Wonthaggi, 3995 North Wonthaggi, Victoria, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We used Rob from liberty to purchase our first home 3 years ago. Then recently we had Rob review our loan and refinance for a better option. Great friendly service that is so much better than going... Ver más

Valorada con 5 estrellas sobre 5

Rob is beyond amazing. I've used his services 3 times for new home purchases and multiple home refinances. He always goes the extra mile. He pulled off a miracle today, getting our finance through whe... Ver más

Valorada con 5 estrellas sobre 5

Robb is upfront & has the knowlege and the expertise to understand if a client can meet the criteria before the parties wast there time. Robb also communicates constently and doesn't leave a client... Ver más

Valorada con 5 estrellas sobre 5

Highly recommended! Our experience with Rob personally was such a delight. He dotted all the ‘I’s’, and crossed all the ‘t’s through what we believe was a very lengthy process. No obstacle went u... Ver más


Información sobre la empresa

  1. Institución financiera

Información proporcionada por diversas fuentes externas

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Información de contacto

  • North Wonthaggi, 3995, North Wonthaggi, Victoria, Australia

  • 0419 177 407

4,7

Excelente

TrustScore: 4.5 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(86)

1005 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Rob has assisted us few times over the…

Rob has assisted us few times over the years and he has never let us down. This last experience was a bit complicated one for all involved, but as usual Rob helped us to achieve the outcome we wanted. We would highly recommend his service. Thank you Rob.

6 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Excellent service

Rob was referred to us through a friend and was so helpful and patient since we didn’t know much being first home buyers! I would highly recommend his service and will use him again for any further purchases :)

4 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Very professional

Very professional, always going above and beyond, always willing to spend time to explain things i don't understand, overall great help.

5 de agosto de 2021
Valorada con 5 estrellas sobre 5

Rob is THE MAN!

Rob is, without doubt, the most helpful, compassionate and committed person we've ever worked with. In any industry. Rob has found ways to support us and advocate for us in ways we didn't think were possible. During COVID, he sought clarification and solutions when others would have understandably given up. We are only able to have our Forever Home because of Rob's help. Our gratitude is eternal.

11 de julio de 2021
Valorada con 5 estrellas sobre 5

A massive thank you.

A massive thank you for all you did with helping us change our home loan over.
Not only was the process made easy but you let us know what was going on at every stage.
We both are very grateful and would recommend you in a instant.
To top it off it settled Wednesday and we received an email Friday of a rate drop.
Thanks again
Charnea and Mark.

12 de junio de 2021
Valorada con 5 estrellas sobre 5

Excellent Service

Rob was extremely helpful and understanding in regards to assisting in getting loan approval for the winding up of an estate Rob went above and beyond and made every dealing and transactions easy to understand and follow
Great Asset to Liberty

24 de mayo de 2021
Valorada con 5 estrellas sobre 5

I couldn’t recommend Rob any more!

I couldn’t recommend Rob any more. I had a somewhat complex loan and Rob never made me feel like I was wasting his time or asking for too much. I work for a Bank that wouldn’t even look at my lending needs but Rob took it on and even when faced with different hurdles, he worked his magic and got it across the line for me. Thanks to Rob and all his hard work, I am looking forward to being in my own home very shortly. I wouldn’t be in such a position if it wasn’t for Rob. Forever grateful and happy to have come across Rob!

25 de marzo de 2021
Valorada con 5 estrellas sobre 5

Excellent service

Rob Lee went above and beyond to help us buy our first home. He made the whole process very easy and straight forward. Pleasure to deal with and we will be using Rob for all our future financial needs.

8 de febrero de 2021
Valorada con 5 estrellas sobre 5

Absolutely outstanding!

Absolutely outstanding!! If We had any questions Rob had the answer. He explained everything in dept, he truely went above and beyond to make our first time building/ buying a breeze.

1 de febrero de 2021
Valorada con 1 estrellas sobre 5

A disappointing experience.

When I first met with Rob he told me there would be no problem with the loan in what I saw as a complex situation. 9 weeks letter the loan was still not approved and the vendors were about to pull the pin on my purchase so I went directly to a big 4 bank who had the loan approved in 4 days.
Sadly the vendors had lost faith and had not granted yet another extension on loan approval so I lost the property. During the 9 weeks Rob changed what I could loan a number of times and kept asking for further paperwork despite saying in the initial email that the list he provided was all that was needed. It was as an extremely disappointing process and when explanations were requested during the process Rob did not see it as his role to explain.

8 de enero de 2021
Opinión espontánea
Logotipo de Liberty - Rob Lee

Respuesta de Liberty - Rob Lee

Hi Jane, thanks for taking the time to share your experience. We are sorry that you are disappointed with the service provided and have initiated an enquiry via our Senior team to investigate.
If you'd like to message us directly, we can provide an update when obtained.
Thank you, The Liberty Team.

Valorada con 4 estrellas sobre 5

I found Rob to be very helpful but Liberty very slow

I found Rob to be very helpful and always answered my queries promptly. I was very dissatisfied with Liberty staff and the length of time they took to do everything involved. This loan application took the whole six weeks and was only approved a few days before settlement which was very disappointing.
People working from home should not take as long and also should request all the necessary information up front not something new every week.

17 de noviembre de 2020
Logotipo de Liberty - Rob Lee

Respuesta de Liberty - Rob Lee

Hi Christine, thanks for this comment about your LNS Adviser, Rob. We do apologise that you were disappointed with your lending experience, and would be more than happy if you'd direct message Liberty to discuss further. Cheers, The Liberty Team.

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